Great product , very easy to set up and use
October 15, 2019

Great product , very easy to set up and use

Rod Padua | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Phone
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We are using it throughout the entire organization. All new hires get a Zoom account assigned. Because our company has employees all over the world we have a lot of meetings through Zoom. We have also started using Zoom phones and will be replacing all the desk phones. We also have Zoom rooms in our conference rooms.
  • Zoom makes it easy to connect through the calendar by adding the make it a Zoom meeting option and it sends the participants the link to connect with.
  • Whether on a laptop camera or a full DTen setup it is very clear and seldom has problems with the connection.
  • in our Zoom Rooms, you can set up a meeting on the fly and use the code for the room to allow others to connect.
  • Setting up accounts is simple and easy.
  • Invitees don't need a full account to join a Zoom meeting.
  • We have had issues that users are experiencing laptops rebooting after launching a Zoom meeting with a camera.
  • We are currently moving everyone to pro accounts, so the cost is going up, but we feel its worth it.
  • Time for the setup of a meeting is very efficient and saves time and effort.
  • Setting up the accounts saves us as admin time to work on other problems.
Zoom Rooms work well for us as we have all-hands meetings and lots of remote participants.
I'm currently implementing desk phones and executive Zoom phone numbers. The only problem I had was putting the company logo on the phone screen.
Soo much better, easier to use and the participants dont need to download anything.
Our executives ride the train and sometimes take meetings while in transit. Zoom makes it easy for the executives to keep in touch and attend meetings while not in the office.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions