Zooming Past the Competition

We are currently implementing Zoom as our division-wide communication platform. Zoom is going to replace our archaic phone system, our outdated conference rooms, and provide efficiency through better helpdesk service.

Luckily, my manager has experience with Zoom Rooms and was able to show me the ropes. Zoom Rooms are incredibly versatile. What I really believe makes these rooms better than the older technology is simple: Customization. It's not just a blank screen, you can put slideshows on so that when clients walk by they are given a feeling of professionalism from your organization. Videos can be set to start when before the meeting to clear white noise and to build up to the meeting or event. I also believe that signage can be integrated into Zoom to show when meetings are and who has the meeting scheduled to prevent confusion and, "Oh, I didn't know you had this room reserved." scenarios.

Again, customization is the key feature here. We're moving over from an older phone system right now. Instead of having to have others administer the system, we're able to build phone trees and structures from the ground up, provide customized forwarding, customize prompts if we desire, and administer users without having to go through a third-party system.