Zoom is a solution that works and should be considered by any organization or company
Overall Satisfaction with Zoom
Zoom is being used across the whole organization. The software is used to hold meetings in the US and internationally.
- The ease of use helps staff members adopt the software.
- Zoom Support has been very helpful even after post deploy to help troubleshoot and answer questions.
- Zoom's ease of use to work on multiple platforms like mobile and computer.
- Providing more options on post recording options like file download load format and editing options.
- As an IT admin it would be nice to have better options when attempting to make custom reports on the backend. At times the canned reports, do not help with information being requested.
- Zoom's ease of use has helped staff members have audio and video meetings in the US and internationally.
- Zoom's willingness to provide good support post deployment is very helpful in troubleshooting IT questions and answering staff questions.
- Zoom's willingness to work with other companies helps with finding products and solutions from a third-party.
I would recommend Zoom due to the ease of use, excellent support, and willingness to work with other companies to offer multiple solutions to its customers.
Zoom's main strength is as a video meeting conference solution, where as a stronger chat feature can be found in other products. The webinar feature works well if you are looking to put on a professional meeting. Depending on the organization or company needs, the chat feature may not have all the bells and whistles of other software.