Love It...Won't Leave It
October 16, 2019

Love It...Won't Leave It

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

We are a small organization, but were struggling to use video conferencing for interviews, meetings, etc. Other products were frustrating to use and time consuming. Once we found Zoom we never looked back. It is easy to set up and users like how simple it is to use. We also have a remote location that needs to join us for weekly meetings.
  • Join before host; users don't have to wait for the host to be online.
  • The Outlook Add-in makes scheduling meetings really simple.
  • Zoom is so much easier to use than other products.
  • More straightforward ways to select who shows up on the screen.
  • Joining with other meeting invites by the touch of a button.
  • We have happy (instead of frustrated end users).
  • Non-technical end users are now scheduling their own meetings.
  • Zoom has made meeting on the fly really seamless.
It is hands down, far superior to anything else we tried. The ease of use and the fact that it always works is priceless. With people being able to join before host we no longer have lost time due to waiting for the host to be ready. If host is late, everyone else can be ready to go.
I don't feel that Zoom is appropriate in old spaces with poor acoustics. You wouldn't want users to think that Zoom is a back product because of the surroundings. Zoom is excellent for meetings with a few people or an entire room. With the different hardware that you can use to set up a Zoom Room, you are not roped in to certain brand.

Zoom Feature Ratings

Not Rated
High quality audio
8
High quality video
8
Calendar integration
8
Meeting initiation
9
Record meetings / events
8
Desktop sharing
9
Live chat
8
User authentication
8
Participant roles & permissions
8