Simple to use, clear video, and audio
October 17, 2019

Simple to use, clear video, and audio

Elizabeth Hudak , PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom

It is being used as Web Conferencing, Webinars, and Meetings, though we are not advertising chat at this time.
  • Video Stability.
  • Ease of Use.
  • Support.
  • Allowing meetings to go on without the host attending.
  • We've had issues with Integrating with Outlook, causing conversion from Skype to be an issue.
  • It's bad at attaching a time and date to a meeting number.
  • So far we've seen a good impact regarding meetings, specifically training and PMO meetings.
  • We have had issues with voice call back in India. Users stated very poor quality. We are trying to resolve the issue, but as of right now they are stating it works better with Skype.
It's very easy to use, just tap and join. It's also very easy to share a screen for anyone in the meeting.
Zoom is more stable than Skype and easier to use than Teams without being dependent on other MS products.
Zoom is suited to small to medium web/video meetings.

Zoom Feature Ratings

Not Rated
High quality audio
10
High quality video
10
Calendar integration
7
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10