Easy to use and very effective for businesses.
Updated April 27, 2022

Easy to use and very effective for businesses.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Zoom Meetings & Chat
  • Zoom Video Webinar

Overall Satisfaction with Zoom

We are using Zoom for a variety of purposes, including: meetings, board meetings, staff meetings, consultations, webinars, virtual lectures, and virtual wet labs. It is being used across all departments in our association. Due to COVID-19, the main issue it has solved is being able to social distance while still being able to meet, as well as continue onward with future projects without having to meet in person. For our virtual lectures, it has allowed us to provide CE for veterinarians from their homes.
  • Very user friendly
  • Virtually available for anyone
  • Little to no technical issues
  • More customization for branding on webinars
  • Stopping access to recordings
  • Unnecessary repetition of attendees who log in/out on reports
  • Up to 500 live registrations for a webinar
  • Functionality of recording webinars
  • User-friendly functionality
  • Efficient method of providing continuing education
  • Easy accessibility for both speakers and attendees
  • Increased ROI
[I feel] Both Microsoft Teams and Skype are best for internal purposes, whereas Zoom has a wider variety of purposes. [In my experience] Zoom can be used for larger meetings, larger capacity webinars, and on-demand offerings. Microsoft Teams and Skype are great for internal meetings, meetings with clients, and possibly personal events or reasons as well.

Do you think Zoom delivers good value for the price?


Are you happy with Zoom's feature set?


Did Zoom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom go as expected?


Would you buy Zoom again?


Zoom is well suited for any setting: office, meetings, conferences/events, and personal settings. It has been most useful to communicate and stay up to date with others without being able to travel or be in person for meetings. It has also allowed people to attend events virtually that they otherwise would have missed out on.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions