Great software for internal and external meetings
June 03, 2024

Great software for internal and external meetings

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zoom Workplace

We use Zoom Workplace for our internal meetings along with our external meetings. It makes it easy to have recurring internal meetings along with random meetings with the team as needed. With customers, it makes it easy to have meetings, record them and have them show up in our Google Calendar.

Pros

  • Great for scheduling internal meetings and external meetings and having them show up on calendar
  • Giving the option not to let people into the room until ready is great for external meetings
  • Easy to record calls/parts of calls

Cons

  • Would be nice if Zoom Workplace provided a recap of the meeting/next steps
  • Sometimes, the side bar can get in the way when screen sharing
  • Makes it easy to collaborate with the team and jump on quick calls/scheduled calls as needed

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Zoom Workplace is great for internal and external meetings, especially when you need to share your screen. It is best if you have the budget to pay for the seats. With the free license, it can get annoying when having longer meetings and having them automatically end after 30-40 minutes.

Zoom Workplace Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Mobile app for iOS
10
Mobile app for Android
Not Rated
High quality audio
10
High quality video
10
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
Desktop sharing
10
Live chat
10
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
10
Team messaging
10
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

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