Solid performer in the communication and collaboration space
June 04, 2024
Solid performer in the communication and collaboration space
Score 8 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Meetings & Chat
- Zoom Phone
- Zoom Rooms
- Zoom AI Companion
- Zoom Team Chat
Overall Satisfaction with Zoom Workplace
We need a reliable tool to communicate with customers, prospects, vendors and other outside entities. In particular, we use Meetings and Phone on a regular basis for those communications. This could be ad-hoc meetings or scheduled meetings. Often times it includes video calls to ensure that we are all on the same page.
Pros
- Ad-hoc Meetings
- Scheduled Meetings
- Phone Communications
- Conference Room Collaboration
Cons
- Hardware related conferencing integration
- Admin setting options can be confusing
- Improved collaboration with outside parties
- Consistent web conferencing capabilities
- Removed on premise phone infrastructure
Zoom Workplace does well with both phone communications, meeting communications, and conference room capabilities. It's chat capabilities are inferior to Microsoft Teams as Teams has a higher integration with other utilized tools.
Do you think Zoom Phone delivers good value for the price?
Yes
Are you happy with Zoom Phone's feature set?
Yes
Did Zoom Phone live up to sales and marketing promises?
Yes
Did implementation of Zoom Phone go as expected?
Yes
Would you buy Zoom Phone again?
Yes
Comments
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