Item: Zoom Workplace
Rating: 10
Author: Verified User

Overall Satisfaction with Zoom Workplace

Use Cases and Deployment Scope

We are a majority remote team that uses Zoom Workplace for both internal and external calls and meetings. These include 1v1 calls, full team calls of close to 40 people, and calls with partners and collaborators.

Pros and Cons

Pros

Connection stability
Sharing video and audio
User management
The AI transcript feature is fantastic

Cons

Adding new users to the team account can be cumbersome
Settings for admission into pre-scheduled calls can be tricky

Return on Investment

It's allowed us to work seamlessly with a highly distributed team

Zoom AI Companion

It's been primarily helpful in allowing us to focus on conversations without requiring note taking.

Alternatives Considered

Amazon Chime and Google Meet

We went with Zoom Workplace due to it's stability, ease of use, and feature set.

Key Insights

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Other Software Used

Slack, Google Workspace

Likelihood to Recommend

We use it for any type of remote meeting whether it's audio-only or video on for all participants and appreciate the stability. We are a media company, and the only situations we do not use it for are for recording high-quality audio, particularly when we need timecode sync across users.

Zoom Workplace Feature Ratings

Comments

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Allows for highly productive collaboration for our remote team

Software Version

Modules Used