Tired of looking at multiple apps? Get Zoom Workplace.
January 02, 2025
Tired of looking at multiple apps? Get Zoom Workplace.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Phone
- Zoom Rooms
- Zoom Team Chat
- Zoom Scheduler
- Zoom Mail & Calendar
- Zoom Docs
Overall Satisfaction with Zoom Workplace
We use Zoom Workplace for phone and video calls but our favorite use of Zoom Workplace is the scheduling feature. This has saved us a tremendous amount of time as we did scheduling manually before Zoom Workplace. We also use Zoom Workplace's calendar function. We went from having 3 different applications and one part time employee to one app that does it all.
Pros
- Simplifies the scheduling process for company with a high volume of meetings
- Acts as an all in one service for businesses. They support phone and video calls, scheduling, emails, texting, and calendars.
- Listens to their customers to provide excellent service and continuous upgrades that their customers want.
Cons
- The email signatures are definitely a downgrade from Outlook. It cannot handle pictures well.
- Better support after you sign a contract with them.
- Achieved cost savings by combining multiple applications into one and saving on one part time salary by using the scheduling feature.
- The speed at which interviews are scheduled has increased significantly.
- Recruiters have more control over their schedule and have a live view of what their schedule looks like.
- Fewer missed calls - when we had separate applications for phone and video calls, we would often miss phone calls while on a video call.
We used Dialpad and Teams previously and both were fine. When we were looking at scheduling software, we looked at Calendly. Ultimately, it was cheaper to use Zoom Workplace for phone, video and scheduling and we really liked our Zoom Workplace support team. Calendly and Zoom Workplace Scheduling seem incredibly similar and Zoom Workplace phone has more options that Dialpad did.
Do you think Zoom Workplace delivers good value for the price?
Yes
Are you happy with Zoom Workplace's feature set?
Yes
Did Zoom Workplace live up to sales and marketing promises?
Yes
Did implementation of Zoom Workplace go as expected?
Yes
Would you buy Zoom Workplace again?
Yes
Zoom Workplace Feature Ratings
Using Zoom Workplace
- Scheduling function to schedule interviews and meetings
- Zoom Meetings for Interviews
- Everyday phone use
Using Zoom Workplace
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
Yes - The mobile interface is very easy to use. The only complaint I have heard is that you cannot skip calls in a call queue on mobile.
Comments
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