Convenient tool!
January 02, 2025

Convenient tool!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Personal

Modules Used

  • Zoom Whiteboard
  • Zoom Team Chat
  • Zoom Scheduler

Overall Satisfaction with Zoom Workplace

The whole team is working remotely and Zoom Workplace helps us stay connected with the team and with the clients

Pros

  • Recordings of the calls are very helpful
  • I use a lot screen sharing

Cons

  • During screen sharing the elements of interface sometimes are an obstacle
  • With the busy schedule online conferences is something that has to go smoothly without spending time for settings. Zoom Workplace is suitable for this purpose
As far as I know Google meets doesn’t allow to record the calls which is a big downside

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

Work meetings, meetings with friends. My husband even teaches yoga with the help of Zoom Workplace.

Zoom Workplace Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
9.0
Answering rules
Not Rated
Call recording
9
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
9.7
Calendar integration
10
Meeting initiation
10
Record meetings / events
9
6.0
Desktop sharing
6
8.0
Live chat
8
6.0
User authentication
Not Rated
Participant roles & permissions
6
8.0
Centralized communications management
Not Rated
Team messaging
8
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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