ZoomInfo offers quantity and quality
January 21, 2020

ZoomInfo offers quantity and quality

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo

The tool is primarily being used by our business development and sales group. We're using it for prospect list building and research. It's our main source of contact data and we've started to use more of the intent data to inform messaging. We also use the ideal customer profile tool to sort by priority to our business.

Pros

  • Ideal customer profile
  • Scoops and intent data

Cons

  • Data cleanliness
  • Mass exports
  • Added quantity to our database
  • Added quality to our database
ZoomInfo has better quantity and quality in terms of contact data than any other tool we've tested or used. User experience and customer service has been higher quality as well.
ZoomInfo's contact data is unmatched by competitors. The integration with DiscoverOrg has added another layer of account data and news delivery that we've only begun to scratch the surface of. The search function and interface are easy to use. Customer support is responsive and generally helpful. The ability to push directly to a CRM has helped save time for our entire team.

ZoomInfo Sales Feature Ratings

9.8
Advanced search
10
Identification of new leads
10
List quality
9
List upload/download
10
Ideal customer targeting
10
Load time/data access
10
8.0
Contact information
8
Company information
8
Industry information
8
9.7
Salesforce integration
10
Company/business profiles
10
Alerts and reminders
10
Data hygiene
8
Automatic data refresh
10
Tags
10
Filters and segmentation
10
8.0
Sales email templates
8

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