Ok for a certain sized company
May 05, 2025

Ok for a certain sized company

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo Sales

I’d give ZoomInfo Sales a 7 out of 10 for overall usability.

It’s relatively intuitive once you get the hang of it, but the interface can feel a bit clunky at times, and new users may need a bit of training to navigate efficiently. Still, it gets the job done.
As a BDR Manager, I view ZoomInfo Sales as a solid tool for prospecting, but it’s not without limitations. The database is extensive and often helps my team uncover contacts we wouldn’t otherwise find, especially in niche industries or fast-growing companies. The integration with CRM tools and workflows is also convenient for scaling outreach efforts.

That said, data accuracy can be hit or miss. We still spend time verifying contact info and updating bounced emails. Support and onboarding have been decent, but not overly proactive.

Pros

  • Large contact database
  • CRM integration and sale stool
  • Intent data

Cons

  • Data accuracy
  • Credit system
  • Cost per seat
  • Sales pipeline
  • Top of funnel activity
  • Seller productivity
Impact of ZoomInfo’s Data Quality, Intent Data, and AI on My Role:
The data quality is decent—it gives us a strong starting point, though we still need to verify contacts. Intent data has helped us prioritize accounts that are actually in-market, which improves outreach efficiency. The AI features (like suggested leads or automation) are nice to have but not game-changing yet. Overall, these tools support effectiveness, but we still rely on manual judgment and other platforms to fill the gaps.
ZoomInfo Sales is solid for enterprise-level data depth, but Apollo edges it out in usability, value, and efficiency for everyday prospecting. ZoomInfo Sales has broader coverage, but Apollo’s data tends to be more accurate and up-to-date for the contacts we actually care about.

Apollo feels more transparent and flexible, especially with credit usage. ZoomInfo Sales’s credit system is more restrictive.

Do you think ZoomInfo Sales delivers good value for the price?

No

Are you happy with ZoomInfo Sales's feature set?

No

Did ZoomInfo Sales live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ZoomInfo Sales go as expected?

I wasn't involved with the implementation phase

Would you buy ZoomInfo Sales again?

No

Overall, ZoomInfo is a helpful piece of our sales stack, but not a silver bullet. It works best when paired with other prospecting tools and some manual research.

ZoomInfo Sales Feature Ratings

Advanced search
6
Identification of new leads
5
List quality
2
List upload/download
2
Ideal customer targeting
3
Load time/data access
3
Contact information
5
Company information
6
Industry information
3
Lead qualification process
4
Smart lists and recommendations
4
Salesforce integration
10
Company/business profiles
3
Alerts and reminders
4
Data hygiene
4
Automatic data refresh
5
Tags
4
Filters and segmentation
5
Sales email templates
5

Comments

More Reviews of ZoomInfo Sales