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ZoomInfo SalesOS Definitely Zooms to Find Great Contacts!
Updated April 05, 2023

ZoomInfo SalesOS Definitely Zooms to Find Great Contacts!

Anne Klosterman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZoomInfo SalesOS

I currently use ZoomInfo SalesOS to find company contacts within different departments who are not listed within our Salesforce CRM. This helps me and others on my team to cut down on time looking for the correct, most-recent contacts to send quotes to, etc. If I'm unable to reach a contact via their work email address or phone number, there's often personal phone number and email address information that I can use as a backup. The organization hierarchy information is also useful in cases where several people may need to be contacted. I also highly recommend signing up for a training for it with one of their training representatives so that you learn about all of the most updated features and benefits. It's been a fantastic tool to use overall.
  • Business Contact Information
  • Business Organization Hierarchy Information
  • Personal Contact Information
  • Searching Contacts by Department
  • The updated version was a bit difficult for me to understand and use at first until I went through training for it. Otherwise, I wouldn't have gotten as much use out of it.
  • Sometimes the drop down menus are hard to find.
  • If a company is no longer active, there's usually no listing of the previous contacts, etc.

Do you think ZoomInfo Sales delivers good value for the price?

Not sure

Are you happy with ZoomInfo Sales's feature set?

Yes

Did ZoomInfo Sales live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ZoomInfo Sales go as expected?

I wasn't involved with the implementation phase

Would you buy ZoomInfo Sales again?

Yes

  • ZoomInfo SalesOS definitely has increased faster lead conversion.
  • ZoomInfo SalesOS definitely has increased employee efficiency.
  • ZoomInfo SalesOS definitely has grown my database.
  • ZoomInfo SalesOS definitely has decreased my time to reach decision makers.
Hands down, ZoomInfo has the most detailed, accurate, and updated information compared to Yelp for Business. I find more specific contact information quicker with ZoomInfo than I do with Yelp for Business. I feel that my company should purchase more licenses of ZoomInfo if it's within the budget to do so.
I'm quickly able to find current employee information within specific departments. The dashboard on the updated version can be overwhelming at first, so it may take some time to learn about all of the areas of information that are provided. I highly recommend signing up for training on it with one of their training specialists.

ZoomInfo Sales Feature Ratings

9.2
Advanced search
8
Identification of new leads
9
List quality
10
List upload/download
9
Ideal customer targeting
9
Load time/data access
10
9.7
Contact information
9
Company information
10
Industry information
10
9.7
Salesforce integration
Not Rated
Company/business profiles
10
Alerts and reminders
Not Rated
Data hygiene
10
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
9
Not Rated
Sales email templates
Not Rated

Using ZoomInfo SalesOS

30 - Sales
2 - CRM and ZoomInfo knowledgable
  • Contact Names
  • Contact Phone Numbers
  • Contact Email Addresses
  • Organizational Hierarchy
  • Other Contact Names in Various Departments
  • Parent Company Information
  • Company Size
  • Number of C-Level Employees
  • Number of Employees in Each Department
It's helped me save time from having to search for other contacts within an organization.

Evaluating ZoomInfo SalesOS and Competitors