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Zuora Review
February 28, 2017

Zuora Review

Carla Buggs | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zuora

We use Zuora for billing and A/R. It was great when we didn't have the volume. Now that we have a larger volume Zuora is not as compatible with our day to day needs. The reporting isn't the best.
  • Zuora is excellent for subscription based services. The AutoPay module works great!
  • Syncs well with Salesforce.
  • The ability to speak with someone would be great!
  • There should be an area for notes.
  • I'd love to be able to give myself a task right in the system instead of using my calendar.
It's not the greatest for accounting close since it's not our main system. It helps give us an idea of our overall A/R and products, and pricing.
I think Zuora overall is a great system. Since we are now CISCO we require a larger infrastructure. Zuora doesn't capture everything we need so we use it in conjunction with Bill.com and Netsuite. Zuora should allow payables as well. Please add this in the near future. I think it would make a great difference for startups. It would definitely put you in the game. It's a great system for billing.