10to8 Appointment Scheduling Software vs. MINDBODY

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
10to8 Appointment Scheduling Software
Score 7.1 out of 10
N/A
10to8 is appointment management software from the UK company of the same name.
$0
pcm (100 appts + 2 logins)
MINDBODY
Score 7.7 out of 10
N/A
MINDBODY is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.
$129
per month
Pricing
10to8 Appointment Scheduling SoftwareMINDBODY
Editions & Modules
Free Forever
$0
pcm (100 appts + 2 logins)
Basic
$12
pcm (100 appts + 2 logins)
Grow
$25
pcm (300 appts + 3 logins)
Bigger Business
$50
pcm (600 appts + 6 logins)
Bespoke
Bespoke
Bespoke
Starter
$129
per month
Accelerate
$259
per month
Ultimate
$399
per month
Ultimate Plus
$599
per month
Offerings
Pricing Offerings
10to8 Appointment Scheduling SoftwareMINDBODY
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
10to8 Appointment Scheduling SoftwareMINDBODY
Top Pros
Top Cons
Best Alternatives
10to8 Appointment Scheduling SoftwareMINDBODY
Small Businesses
vCita
vCita
Score 9.7 out of 10
Kajabi
Kajabi
Score 8.2 out of 10
Medium-sized Companies
Calendly
Calendly
Score 9.2 out of 10

No answers on this topic

Enterprises
Zoom
Zoom
Score 8.2 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
10to8 Appointment Scheduling SoftwareMINDBODY
Likelihood to Recommend
9.8
(10 ratings)
7.9
(37 ratings)
Usability
10.0
(3 ratings)
6.0
(2 ratings)
Availability
-
(0 ratings)
1.0
(1 ratings)
Performance
-
(0 ratings)
1.0
(1 ratings)
Support Rating
9.8
(7 ratings)
6.0
(23 ratings)
Product Scalability
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
10to8 Appointment Scheduling SoftwareMINDBODY
Likelihood to Recommend
10to8
I still give it a 10 for appointment scheduling. It has a lot of great features for the price. Even the free option has great features. it's easy to set up and get started. It saves so much time when scheduling appointments with other people.
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MINDBODY
MINDBODY excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, MINDBODY is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
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Pros
10to8
  • For startups on a low budget, it offers a free plan that allows you one or two integrations.
  • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
  • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
  • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
  • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
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MINDBODY
  • MindBody does a great job of sending out reminder emails to clients so they do not miss a class.
  • MindBody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
  • MindBody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
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Cons
10to8
  • Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs.
  • More ability to customize the schedule page.
  • They need an APP for iPhone and Android.
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MINDBODY
  • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
  • The MINDBODY branded app connection needs more attention.
  • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.
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Usability
10to8
Easy to use and set up. It has a lot of great features for the price, such as syncing to calendars, auto-reminders, allows clients to reschedule or cancel, and a widget for our website.
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MINDBODY
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
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Reliability and Availability
10to8
No answers on this topic
MINDBODY
Constant errors and TERRIBLE PRODUCT support
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Performance
10to8
No answers on this topic
MINDBODY
Fails at everything form availability to reliability.
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Support Rating
10to8
I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.
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MINDBODY
MINDBODY support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
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Alternatives Considered
10to8
Pricing for the options was not as affordable as 10 to 8. I could only use it for a short-term (days) for free, which wasn't appealing to me. I eventually upgraded on 10 to 8 after a few months of use because it gave me enough time to feel comfortable with it.
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MINDBODY
MINDBODY is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.
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Scalability
10to8
No answers on this topic
MINDBODY
Constant errors and ZERO support from the company.
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Return on Investment
10to8
  • Coordinating with students is difficult. Booking virtual classes and scheduling remote mentoring appointments and consultations are tasks that universities and colleges struggle with
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MINDBODY
  • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
  • The app is good exposure.
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ScreenShots

10to8 Appointment Scheduling Software Screenshots

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