What users are saying about

10to8 Appointment Scheduling Software vs MINDBODY

10to8 Appointment Scheduling Software
20 Ratings
MINDBODY
63 Ratings

10to8 Appointment Scheduling Software

20 Ratings
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Score 8.8 out of 100

Based on 20 reviews and ratings

MINDBODY

63 Ratings
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Score 6.5 out of 100

Based on 63 reviews and ratings

Attribute Ratings

  • 10to8 Appointment Scheduling Software is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.4

10to8 Appointment Scheduling Software

94%
11 Ratings
5.6

MINDBODY

56%
37 Ratings

Usability

10.0

10to8 Appointment Scheduling Software

100%
4 Ratings
6.0

MINDBODY

60%
2 Ratings

Availability

10to8 Appointment Scheduling Software

N/A
0 Ratings
1.0

MINDBODY

10%
1 Rating

Performance

10to8 Appointment Scheduling Software

N/A
0 Ratings
1.0

MINDBODY

10%
1 Rating

Support Rating

9.4

10to8 Appointment Scheduling Software

94%
10 Ratings
7.3

MINDBODY

73%
44 Ratings

Product Scalability

10to8 Appointment Scheduling Software

N/A
0 Ratings
1.0

MINDBODY

10%
1 Rating

Likelihood to Recommend

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software is very well suited for teams and departments who have appointments either physical or virtual running every day and thus a tool such as this helps to better manage scheduled appointments, ensuring that our customer service team has the foresight advantage by knowing who we will be meeting daily, when and why, whilst also ensuring that we aren’t overwhelmed by too many scheduled appointments.

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Temitope Esuola | TrustRadius Reviewer
Temitope Esuola
View all 11 answers on this topic

MINDBODY

MINDBODY excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, MINDBODY is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.

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Ben Sorcic | TrustRadius Reviewer
Ben Sorcic
View all 37 answers on this topic

Pros

10to8 Appointment Scheduling Software

  • For startups on a low budget, it offers a free plan that allows you one or two integrations.
  • You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
  • You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
  • You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
  • You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.

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Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer
Ayo Bamgbose, Assoc CIPD, MSc
View all 11 answers on this topic

MINDBODY

  • MindBody does a great job of sending out reminder emails to clients so they do not miss a class.
  • MindBody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
  • MindBody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

10to8 Appointment Scheduling Software

  • The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
  • The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
  • Expanding the messaging options and being able to send emails to clients and use templates would be helpful.

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Liz Jeffries | TrustRadius Reviewer
Liz Jeffries
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MINDBODY

  • There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
  • The MINDBODY branded app connection needs more attention.
  • Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

10to8 Appointment Scheduling Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
Optional
$0

Starting Price

$0 pcm (100 appts + 2 logins)

10to8 Appointment Scheduling Software Editions & Modules

Edition
Free Forever$01
Basic$121
Grow$252
Bigger Business$503
BespokeBespoke4
  1. pcm (100 appts + 2 logins)
  2. pcm (300 appts + 3 logins)
  3. pcm (600 appts + 6 logins)
  4. Bespoke
Additional Pricing Details
—

MINDBODY

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$129 per month

MINDBODY Editions & Modules

Edition
Starter$1291
Accelerate$2591
Ultimate$3991
Ultimate Plus$5991
  1. per month
Additional Pricing Details
—

Usability

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 10.0
Based on 4 answers
The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app

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Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer
Ayo Bamgbose, Assoc CIPD, MSc
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MINDBODY

MINDBODY 6.0
Based on 2 answers
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one.From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.

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Andre Yeu | TrustRadius Reviewer
Andre Yeu
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Reliability and Availability

10to8 Appointment Scheduling Software

No score
No answers yet
No answers on this topic

MINDBODY

MINDBODY 1.0
Based on 1 answer
Constant errors and TERRIBLE PRODUCT support

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Performance

10to8 Appointment Scheduling Software

No score
No answers yet
No answers on this topic

MINDBODY

MINDBODY 1.0
Based on 1 answer
Fails at everything form availability to reliability.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Support Rating

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.4
Based on 10 answers
The support that I have received has been fantastic! When I first started to use 10 to 8 and began evaluating the use for our campus, I had many questions regarding corporate pricing, integration with other tools, and training. I have always found that the support group was very helpful in helping me to find solutions and providing me with resources as requested. Over the years, I have certainly had a couple of issues that require the assistance of support. The most recent incident that I can recall involved a problem with syncing my various calendars. In short, an issue had emerged that was causing duplication of appointments on my schedule, creating some confusion for my students as well as myself. I reached out to Support and provided some information about what was occurring; they were able to provide direction and insights to solve my problem within 12 to 18 hours. In this instance, I sought Support through online/email. So a small delay would be anticipated, and in this case, was completely acceptable. I have not experienced any problems that were unresolved. I have reached out to them with suggestions in the past and requests for enhancements to the tool and all of these have been acknowledged and received, and in some cases, they noted that some things were being developed. I have certainly seen the tool evolve over time and get better.

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Anonymous | TrustRadius Reviewer
Verified User
View all 10 answers on this topic

MINDBODY

MINDBODY 7.3
Based on 44 answers
MINDBODY support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.

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Carla Schneckenburger | TrustRadius Reviewer
Carla Schneckenburger
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Alternatives Considered

10to8 Appointment Scheduling Software

We can't schedule directly through MyCase, but we sync our 10to8 account with multiple calendars. Smith.ai schedules appointments for us by clicking on a link. We use Calendly for some appointments, but it's more expensive.

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Sara M. Kelley, Esq. | TrustRadius Reviewer
Sara M. Kelley, Esq.
View all 11 answers on this topic

MINDBODY

MINDBODY is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.

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Anonymous | TrustRadius Reviewer
Verified User
View all 37 answers on this topic

Scalability

10to8 Appointment Scheduling Software

No score
No answers yet
No answers on this topic

MINDBODY

MINDBODY 1.0
Based on 1 answer
Constant errors and ZERO support from the company.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Return on Investment

10to8 Appointment Scheduling Software

  • Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!

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Tanya Fox | TrustRadius Reviewer
Tanya Fox
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MINDBODY

  • I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
  • The app is good exposure.

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Theresa Tucci | TrustRadius Reviewer
Theresa Tucci
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Screenshots

MINDBODY

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