What users are saying about
3 Ratings
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Score 8.5 out of 101
17 Ratings
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Score 6.5 out of 101

Likelihood to Recommend

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling is generally well suited to my business. Online booking with a separate online booking site is something I have been exploring for some time. However, in my specific use case, I am watchful for when it is inappropriate for clients to make a direct booking with my service - for example, if they are in a mental health crisis - and often it is useful to have contact with clients before they book an appointment in order to check that psychotherapy is the best option for them. However, I feel that using 10to8 Appointment Scheduling in combination with my website can address these concerns.
Liz Jeffries profile photo

MINDBODY

As a very developed suite, MINDBODY does everything a fitness studio would need. It is a low-risk investment, that is, it will do what you need it to do. Also, the onboarding staff was outstanding, and the ongoing calls with their customer success team have been valuable. It's depth of customization and the outdated user interface would probably frustrate people with less technical capabilities, so they should rely on their onboarding staff to help. I did look at competing systems in my evaluation and I'm fairly confident they would be easier to configure than MINDBODY, but may not have the same depth of features.
Andre Yeu profile photo

Pros

10to8 Appointment Scheduling Software

  • Flexibility with appointment confirmations, reminders, and automated settings (which can be overridden).
  • Flexibility with booking services - I can adjust settings to show or hide services and make them bookable, hidden, or just viewable.
  • Flexibility with payments - payments can be required or optional at the time of booking.
Liz Jeffries profile photo

MINDBODY

  • MindBody does a great job of sending out reminder emails to clients so they do not miss a class.
  • MindBody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
  • MindBody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.
No photo available

Cons

10to8 Appointment Scheduling Software

  • The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
  • The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
  • Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
Liz Jeffries profile photo

MINDBODY

  • The instructors have a different app than the clients. The instructor app needs to be fixed because their are a few bugs. I cannot take someone's payment through the app I have to get out my desktop version in order to do so.
  • I wish their was a way to set everyones schedules on top of each other in order to see if anyone has double booked the studio space or not.
  • Clients have complained to me that their app will not save the pilates studio as one of their favorites.
No photo available

Usability

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.1
Based on 1 answer
It is very easy to use
Jonathan haslam profile photo

MINDBODY

MINDBODY 6.0
Based on 2 answers
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one.From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
Andre Yeu profile photo

Support

10to8 Appointment Scheduling Software

10to8 Appointment Scheduling Software 9.1
Based on 1 answer
The support has been reliable and efficient
Jonathan haslam profile photo

MINDBODY

MINDBODY 10.0
Based on 1 answer
Support staff, both pre-sale and post-sale have been outstanding.
Andre Yeu profile photo

Alternatives Considered

10to8 Appointment Scheduling Software

I have used the WriteUpp service which has an online booking component but switched to 10to8. While WriteUpp provides an excellent service with a wide range of features, a lot of what it offers I don't need as a sole practitioner. It was effective though. I received bookings and payments through WriteUpp and it was generally an attractive booking system for clients.
Liz Jeffries profile photo

MINDBODY

We used Appointments Plus before MINDBODY and will be moving the chiropractic end to ChiroTouch for 2018
Katie Little - Krieger profile photo

Return on Investment

10to8 Appointment Scheduling Software

  • The return has been positive and has helped me be more organized with clients.
Jonathan haslam profile photo

MINDBODY

  • The marketing automation features in MINDBODY (that were previously part of the separate Frederick service) consistently produce a positive ROI month after month in automatically sending offers to our members.
Andre Yeu profile photo

Screenshots

MINDBODY

Pricing Details

10to8 Appointment Scheduling Software

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$0

10to8 Appointment Scheduling Software Editions & Modules

Edition
Free Forever$01
Basic$121
Grow$252
Bigger Business$503
BespokeBespoke4
  1. pcm (100 appts + 2 logins)
  2. pcm (300 appts + 3 logins)
  3. pcm (600 appts + 6 logins)
  4. Bespoke
Additional Pricing Details

MINDBODY

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MINDBODY Editions & Modules

Additional Pricing Details

Add comparison