What users are saying about
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 20 reviews and ratings
63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.5 out of 100
Based on 63 reviews and ratings
Attribute Ratings
- 10to8 Appointment Scheduling Software is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
9.4
10to8 Appointment Scheduling Software
94%
11 Ratings
5.6
MINDBODY
56%
37 Ratings
Usability
10.0
10to8 Appointment Scheduling Software
100%
4 Ratings
6.0
MINDBODY
60%
2 Ratings
Availability
10to8 Appointment Scheduling Software
N/A
0 Ratings
1.0
MINDBODY
10%
1 Rating
Performance
10to8 Appointment Scheduling Software
N/A
0 Ratings
1.0
MINDBODY
10%
1 Rating
Support Rating
9.4
10to8 Appointment Scheduling Software
94%
10 Ratings
7.3
MINDBODY
73%
44 Ratings
Product Scalability
10to8 Appointment Scheduling Software
N/A
0 Ratings
1.0
MINDBODY
10%
1 Rating
Likelihood to Recommend
10to8 Appointment Scheduling Software
10to8 Appointment Scheduling Software is very well suited for teams and departments who have appointments either physical or virtual running every day and thus a tool such as this helps to better manage scheduled appointments, ensuring that our customer service team has the foresight advantage by knowing who we will be meeting daily, when and why, whilst also ensuring that we aren’t overwhelmed by too many scheduled appointments.
Customer Service Team Manager
TalkTalkInformation Technology and Services, 10,001+ employees
MINDBODY
MINDBODY excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, MINDBODY is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well.
Operations Manager
ExosHealth, Wellness and Fitness, 5001-10,000 employees
Pros
10to8 Appointment Scheduling Software
- For startups on a low budget, it offers a free plan that allows you one or two integrations.
- You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
- You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
- You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
- You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.
Online digital business coach
Self-employedE-Learning, 1-10 employees
MINDBODY
- MindBody does a great job of sending out reminder emails to clients so they do not miss a class.
- MindBody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
- MindBody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.

Verified User
Employee in Other
Health, Wellness and Fitness Company, 501-1000 employeesCons
10to8 Appointment Scheduling Software
- The client screen is a little clunky and often there is insufficient space for the full address. It would also be useful to have other fields.
- The diary is a bit cluttered. While the agenda view solves this problem, some work is needed on the main calendar view.
- Expanding the messaging options and being able to send emails to clients and use templates would be helpful.
Psychotherapist in Private Practice
Therapy with LizMental Health Care, 1-10 employees
MINDBODY
- There is so much functionality and not enough accountability. I wish there were more tracking of all transactions done on the clients or operations end to be able to review history and learn from mistakes.
- The MINDBODY branded app connection needs more attention.
- Please add a covid vaccination checker to the application (not just to use in the web browser). It has taken way too long to get this feature.

Verified User
Director in Other
Entertainment Company, 51-200 employeesPricing Details
10to8 Appointment Scheduling Software
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
$0
Starting Price
$0 pcm (100 appts + 2 logins)
10to8 Appointment Scheduling Software Editions & Modules
Edition
Free Forever | $01 |
---|---|
Basic | $121 |
Grow | $252 |
Bigger Business | $503 |
Bespoke | Bespoke4 |
- pcm (100 appts + 2 logins)
- pcm (300 appts + 3 logins)
- pcm (600 appts + 6 logins)
- Bespoke
Additional Pricing Details
—MINDBODY
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$129 per month
MINDBODY Editions & Modules
Edition
Starter | $1291 |
---|---|
Accelerate | $2591 |
Ultimate | $3991 |
Ultimate Plus | $5991 |
- per month
Additional Pricing Details
—Usability
10to8 Appointment Scheduling Software
10to8 Appointment Scheduling Software 10.0
Based on 4 answers
The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app
Online digital business coach
Self-employedE-Learning, 1-10 employees
MINDBODY
MINDBODY 6.0
Based on 2 answers
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one.From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
Business Partner
Lotus Fitness and Thai Boxing Inc.Consumer Services, 1-10 employees
Reliability and Availability
10to8 Appointment Scheduling Software
No score
No answers yet
No answers on this topic
MINDBODY
MINDBODY 1.0
Based on 1 answer
Constant errors and TERRIBLE PRODUCT support

Verified User
Professional in Other
Health, Wellness and Fitness Company, 51-200 employeesPerformance
10to8 Appointment Scheduling Software
No score
No answers yet
No answers on this topic
MINDBODY
MINDBODY 1.0
Based on 1 answer
Fails at everything form availability to reliability.

Verified User
Professional in Other
Health, Wellness and Fitness Company, 51-200 employeesSupport Rating
10to8 Appointment Scheduling Software
10to8 Appointment Scheduling Software 9.4
Based on 10 answers
The support that I have received has been fantastic! When I first started to use 10 to 8 and began evaluating the use for our campus, I had many questions regarding corporate pricing, integration with other tools, and training. I have always found that the support group was very helpful in helping me to find solutions and providing me with resources as requested. Over the years, I have certainly had a couple of issues that require the assistance of support. The most recent incident that I can recall involved a problem with syncing my various calendars. In short, an issue had emerged that was causing duplication of appointments on my schedule, creating some confusion for my students as well as myself. I reached out to Support and provided some information about what was occurring; they were able to provide direction and insights to solve my problem within 12 to 18 hours. In this instance, I sought Support through online/email. So a small delay would be anticipated, and in this case, was completely acceptable. I have not experienced any problems that were unresolved. I have reached out to them with suggestions in the past and requests for enhancements to the tool and all of these have been acknowledged and received, and in some cases, they noted that some things were being developed. I have certainly seen the tool evolve over time and get better.

Verified User
Team Lead in Other
Education Management Company, 501-1000 employeesMINDBODY
MINDBODY 7.3
Based on 44 answers
MINDBODY support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now.
Membership/Operations Director
Cambridge Athletic ClubHealth, Wellness and Fitness, 11-50 employees
Alternatives Considered
10to8 Appointment Scheduling Software
Associate Attorney (Legal Engineer)
Sibus Law Group, APCLegal Services, 1-10 employees
MINDBODY
MINDBODY is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend.

Verified User
Employee in Other
Health, Wellness and Fitness Company, 1001-5000 employeesScalability
10to8 Appointment Scheduling Software
No score
No answers yet
No answers on this topic
MINDBODY
MINDBODY 1.0
Based on 1 answer
Constant errors and ZERO support from the company.

Verified User
Professional in Other
Health, Wellness and Fitness Company, 51-200 employeesReturn on Investment
10to8 Appointment Scheduling Software
- Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!
Podcaster, Crafter, Collaborator
Fox Talks BusinessOnline Media, 1-10 employees
MINDBODY
- I've had agents help me set something up that ended up costing time and money because it was done wrong. [In my experience], less senior agents need to stop guessing or going with "I think so" and talk to a senior agent to make sure what they are telling the client is correct.
- The app is good exposure.
Business Owner
Free Spirit DanceHealth, Wellness and Fitness, 11-50 employees