10to8 Appointment Scheduling Software vs MINDBODY

Likelihood to Recommend

I personally have found the tool to be were very well-suited for many applications within academia, and obviously it can be used in any situation where the scheduling of clients is important. There are some tools and features within 10to8 that I personally do not utilize, such as collecting payments for services, but they appear to be a useful tool and feature for businesses that may need to utilize the service. In my particular experience, we utilize the tool to reach out to approximately 90 to 120 students on a monthly basis. The students are encouraged through emails and other course announcements to book an appointment with me. The tool will sync with my personal calendars so that there is never a conflict in scheduling and students are able to add themselves to my calendar and book an appointment on autopilot. The tool also sends them an email and text notifications with reminders of the times that I have set up. One thing that I've come to rely on is that many of the tools are set it and forget it, meaning it runs by itself in the background, does its job, and I seldom have to worry about the functionality.

Read full review

Verified User

Team Lead in Other

Education Management Company, 501-1000 employees

View all 8 answers on this topic

MINDBODY is best used by a fitness or yoga center with many classes daily and the need to manage students and memberships all in one place. It will also track hours taught instructors and the classes that each student takes. Individual trainers or professionals will likely not need the advanced features for a small studio or private practice and may find it more cumbersome than helpful.

Read full review

Verified User

Employee in Other

Health, Wellness and Fitness Company, 1001-5000 employees

View all 28 answers on this topic

Pros

For startups on a low budget, it offers a free plan that allows you one or two integrations.
You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.

Read full review

Ayo Bamgbose, Assoc CIPD, MSc

Online digital business coach

Self-employedE-Learning, 1-10 employees

View all 8 answers on this topic

MindBody does a great job of sending out reminder emails to clients so they do not miss a class.
MindBody does a great job at giving instructors a fast and easy way to check in clients and to see who is all signed up for their classes for the week.
MindBody has a great payroll feature. All you have to do is set the dates and it generates a nicely laid out PDF of all the classes you taught during that time period and what you have made from them.

Read full review

Verified User

Employee in Other

Health, Wellness and Fitness Company, 501-1000 employees

View all 28 answers on this topic

Cons

I would love to have this software connect to a client notes history, where I can keep visit notes with clients all under their appointment times.

Read full review

TIFFANY DALTON

OWNER

Paradigm Health Solutions, LLCHealth, Wellness and Fitness, 1-10 employees

View all 8 answers on this topic

Some processes are not initially intuitive and take some training to learn.
The price could be a little lower to help small business owners succeed.
Some sort of alert when a client creates a profile and already has one.
A way to view which clients haven't signed a waiver when logged into the staff computer.

Read full review

Samantha Martin

Owner

The Mat Yoga StudioHealth, Wellness and Fitness, 1-10 employees

View all 28 answers on this topic

Usability

10to8 Appointment Scheduling Software 9.0

Based on 2 answers

The tool is the all singing and dancing ultimate appointment and scheduling tool suitable to almost any business that requires their customers/ clients to book in for a service. Has so many features and works really well with many third party tools that can save you a lot of time and hassle. It would of been a 10 if 10to8/had its own mobile app not web based app

Read full review

Ayo Bamgbose, Assoc CIPD, MSc

Online digital business coach

Self-employedE-Learning, 1-10 employees

View all 2 answers on this topic

MINDBODY 6.0

Based on 2 answers

Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one.From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.

Read full review

Andre Yeu

Business Partner

Lotus Fitness and Thai Boxing Inc.Consumer Services, 1-10 employees

View all 2 answers on this topic

Support Rating

10to8 Appointment Scheduling Software 9.0

Based on 6 answers

I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.

Read full review

Eva Sawyer

Tarot Consultant

Tucumcari TarotRetail, 1-10 employees

View all 6 answers on this topic

MINDBODY 7.9

Based on 21 answers

Overall, MINDBODY did a solid job of what I needed it for - booking classes (end-user perspective). Their clean UI/UX made it simple to signup, find a gym, and book a class in a matter of minutes. From an app user viewpoint, recommend more gyms to use MINDBODY.

Read full review

Verified User

Manager in Marketing

Internet Company, 51-200 employees

View all 21 answers on this topic

Alternatives Considered

I have used the WriteUpp service which has an online booking component but switched to 10to8. While WriteUpp provides an excellent service with a wide range of features, a lot of what it offers I don't need as a sole practitioner. It was effective though. I received bookings and payments through WriteUpp and it was generally an attractive booking system for clients.

Read full review

Liz Jeffries

Psychotherapist in Private Practice

Therapy with LizMental Health Care, 1-10 employees

View all 8 answers on this topic

You'd be hard-pressed to find a product that can stand up to MINDBODY, that being said, DrChrono does it better for charting, and once Jane App releases more features, they will have MINDBODY beat when it comes to the price point.

Read full review

Verified User

Executive in Corporate

Health, Wellness and Fitness Company, 1-10 employees

View all 28 answers on this topic

Return on Investment

Having this service has allowed my team to spend more time on other tasks as clients can take scheduling, changing dates and times into their own hands and the system keeps track of it all! It has been a great tool for our whole team!

Read full review

Tanya Fox

Podcaster, Crafter, Collaborator

Fox Talks BusinessOnline Media, 1-10 employees

View all 8 answers on this topic

Reminder e-mails have resulted in increased usage of our facility. We increased by 7% over the past year.
Reminder e-mails have decreased the number of members we have because they get a monthly or weekly reminder that they paid or that they haven't been in for a workout. We decreased membership income by 3.5% over the last year.
Staff--It is much harder to keep employees happy with software constantly changing but the flip side of that is that if something is wrong with the software, it may actually get fixed.

Read full review

Lori May

Executive Director

NCK Wellness Center, Inc.Health, Wellness and Fitness, 11-50 employees

View all 28 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

$0

10to8 Appointment Scheduling Software Editions & Modules

Edition

Free Forever	$0¹
Basic	$12¹
Grow	$25²
Bigger Business	$50³
Bespoke	Bespoke⁴

pcm (100 appts + 2 logins)
pcm (300 appts + 3 logins)
pcm (600 appts + 6 logins)
Bespoke

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

MINDBODY Editions & Modules

—

Additional Pricing Details

—

10to8 Appointment Scheduling Software vs MINDBODY