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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    12d Synergy

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    12d Synergy is document management and project collaboration software for architectural, engineering and construction offices. 12d Synergy manages the thousands of emails, documents, tasks and gigabytes of geospatial & CAD data surrounding built environment projects. The vendor states their goal with 12d Synergy is to create a common data environment and single source of truth, and boast over 5,600 architects, engineers and surveyors from sole traders to global enterprises as users.

    $0

    Basecamp

    Score8.5 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Pricing
    12d SynergyBasecamp
    Editions & Modules
    Email Management
    $0.00
    Document Management
    $0.00
    Advanced Data Management
    $0.00
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Offerings
    Pricing Offerings
    12d SynergyBasecamp
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$7 per userNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    12d SynergyBasecamp
    Considered Both Products
    12d Synergy
    No answer on this topic
    37signals
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    50 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    42 Answers
    Features
    12d SynergyBasecamp
    Project Management
    Comparison of Project Management features of 12d Synergy and Basecamp
    Feature
    12d Synergy
    -
    Ratings
    Basecamp
    8.9
    124 Ratings
    15% above category average
    Task Management00 Ratings9.0123 Ratings
    Resource Management00 Ratings9.3103 Ratings
    Gantt Charts00 Ratings7.243 Ratings
    Scheduling00 Ratings8.999 Ratings
    Workflow Automation00 Ratings9.472 Ratings
    Team Collaboration00 Ratings9.5123 Ratings
    Support for Agile Methodology00 Ratings9.851 Ratings
    Support for Waterfall Methodology00 Ratings8.648 Ratings
    Document Management00 Ratings9.5115 Ratings
    Email integration00 Ratings8.0101 Ratings
    Mobile Access00 Ratings8.6100 Ratings
    Timesheet Tracking00 Ratings9.148 Ratings
    Change request and Case Management00 Ratings9.558 Ratings
    Budget and Expense Management00 Ratings8.442 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of 12d Synergy and Basecamp
    Feature
    12d Synergy
    -
    Ratings
    Basecamp
    8.0
    42 Ratings
    4% above category average
    Quotes/estimates00 Ratings10.030 Ratings
    Invoicing00 Ratings10.026 Ratings
    Project & financial reporting00 Ratings8.034 Ratings
    Integration with accounting software00 Ratings4.028 Ratings
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    12d SynergyBasecamp
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    M‑Files
    Score8.9 out of 10
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    Score7.4 out of 10
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    Score7.3 out of 10
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    Tungsten Capture
    Score9.6 out of 10
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    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    12d SynergyBasecamp
    Likelihood to Recommend
    9.4
    (4 ratings)
    10.0
    (150 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (26 ratings)
    Usability
    -
    (0 ratings)
    9.2
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (4 ratings)
    Support Rating
    9.2
    (4 ratings)
    8.8
    (28 ratings)
    Online Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    12d SynergyBasecamp
    Likelihood to Recommend
    12d Synergy
    12d Synergy and its ability to handle all file types really suited the engineering industry.
    Read full review
    37signals
    Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
    Incentivized
    Read full review
    Pros
    12d Synergy
    • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
    • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
    Read full review
    37signals
    • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
    • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
    • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
    Incentivized
    Read full review
    Cons
    12d Synergy
    • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
    • Improved speeds when referencing shared files from other 12d model projects.
    Read full review
    37signals
    • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
    • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
    • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
    Incentivized
    Read full review
    Likelihood to Renew
    12d Synergy
    No answers on this topic
    37signals
    When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
    Read full review
    Usability
    12d Synergy
    No answers on this topic
    37signals
    It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
    Incentivized
    Read full review
    Reliability and Availability
    12d Synergy
    No answers on this topic
    37signals
    I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
    Incentivized
    Read full review
    Support Rating
    12d Synergy
    The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
    Read full review
    37signals
    For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
    Incentivized
    Read full review
    Implementation Rating
    12d Synergy
    No answers on this topic
    37signals
    Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
    Read full review
    Alternatives Considered
    12d Synergy
    Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
    Read full review
    37signals
    Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
    Incentivized
    Read full review
    Return on Investment
    12d Synergy
    • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
    • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
    Read full review
    37signals
    • It has saved me time when having to get the same message out to multiple restaurants
    • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
    • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
    Incentivized
    Read full review
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