What users are saying about
8 Ratings
Top Rated
819 Ratings
8 Ratings
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Score 9.3 out of 100
Top Rated
819 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    File Sharing & Management

    12d Synergy

    Feature Set Not Supported
    N/A
    8.5

    Dropbox Business

    85%
    Dropbox Business ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    8.5
    85%
    106 Ratings

    Video files

    N/A
    0 Ratings
    8.5
    85%
    120 Ratings

    Audio files

    N/A
    0 Ratings
    8.5
    85%
    112 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.4
    84%
    124 Ratings

    Access control

    N/A
    0 Ratings
    8.5
    85%
    131 Ratings

    File search

    N/A
    0 Ratings
    8.5
    85%
    132 Ratings

    Device sync

    N/A
    0 Ratings
    8.6
    86%
    127 Ratings

    Cloud Storage Security & Administration

    12d Synergy

    Feature Set Not Supported
    N/A
    8.5

    Dropbox Business

    85%
    Dropbox Business ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    8.4
    84%
    120 Ratings

    File organization

    N/A
    0 Ratings
    8.6
    86%
    131 Ratings

    Device management

    N/A
    0 Ratings
    8.5
    85%
    115 Ratings

    Cloud Storage Platform

    12d Synergy

    Feature Set Not Supported
    N/A
    9.0

    Dropbox Business

    90%
    Dropbox Business ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    9.2
    92%
    132 Ratings

    Reliability

    N/A
    0 Ratings
    9.3
    93%
    132 Ratings

    Storage Reports

    N/A
    0 Ratings
    8.5
    85%
    98 Ratings

    Attribute Ratings

    • 12d Synergy is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.4

    12d Synergy

    94%
    4 Ratings
    8.6

    Dropbox Business

    86%
    136 Ratings

    Likelihood to Renew

    12d Synergy

    N/A
    0 Ratings
    5.0

    Dropbox Business

    50%
    4 Ratings

    Usability

    12d Synergy

    N/A
    0 Ratings
    9.0

    Dropbox Business

    90%
    20 Ratings

    Availability

    12d Synergy

    N/A
    0 Ratings
    8.0

    Dropbox Business

    80%
    3 Ratings

    Performance

    12d Synergy

    N/A
    0 Ratings
    8.0

    Dropbox Business

    80%
    29 Ratings

    Support Rating

    9.2

    12d Synergy

    92%
    8 Ratings
    8.5

    Dropbox Business

    85%
    56 Ratings

    Implementation Rating

    12d Synergy

    N/A
    0 Ratings
    9.0

    Dropbox Business

    90%
    5 Ratings

    Configurability

    12d Synergy

    N/A
    0 Ratings
    9.0

    Dropbox Business

    90%
    1 Rating

    Ease of integration

    12d Synergy

    N/A
    0 Ratings
    8.0

    Dropbox Business

    80%
    1 Rating

    Product Scalability

    12d Synergy

    N/A
    0 Ratings
    9.0

    Dropbox Business

    90%
    2 Ratings

    Vendor post-sale

    12d Synergy

    N/A
    0 Ratings
    8.0

    Dropbox Business

    80%
    1 Rating

    Vendor pre-sale

    12d Synergy

    N/A
    0 Ratings
    5.0

    Dropbox Business

    50%
    1 Rating

    Likelihood to Recommend

    12d Synergy

    12d Synergy and its ability to handle all file types really suited the engineering industry.
    Read full review

    Dropbox

    Dropbox Business is an excellent tool for organizing files transmitted among multiple people. Users can upload files to an uploaded folder, protected by the service’s high security. Its stability allows us to be more productive. Intuitive system integration and numerous sharing options are provided. Dropbox Business streamlines and organizes my file-sharing, storage, and saving procedures. It has also been updated to make adding and removing users easier. My experience with Dropbox Business has been nothing but positive since I began using it. For the price, it’s better than Google Drive.
    Read full review

    Pros

    12d Synergy

    • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
    • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
    Read full review

    Dropbox

    • Choose Dropbox Business for file sharing, and for team organizing, more synchronizing devices
    • Works well remotely and accessibility is very easy
    • Application for team content and for team and documentation collaborating
    • Mobile application will help me out for smooth and ongoing access at everywhere
    Read full review

    Cons

    12d Synergy

    • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
    • Improved speeds when referencing shared files from other 12d model projects.
    Read full review

    Dropbox

    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Read full review

    Pricing Details

    12d Synergy

    Starting Price

    $0

    Editions & Modules

    12d Synergy editions and modules pricing
    EditionModules
    Email Management$0.001
    Document Management$0.002
    Advanced Data Management$0.003

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $7.00

    Additional Details

    Dropbox Business

    Starting Price

    $15 per month

    Editions & Modules

    Dropbox Business editions and modules pricing
    EditionModules
    Standard151
    Advanced252
    EnterpriseContact sales team3

    Footnotes

    1. per user/per month
    2. per user/per month
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    12d Synergy

    No answers on this topic

    Dropbox

    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Read full review

    Usability

    12d Synergy

    No answers on this topic

    Dropbox

    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Read full review

    Reliability and Availability

    12d Synergy

    No answers on this topic

    Dropbox

    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Read full review

    Performance

    12d Synergy

    No answers on this topic

    Dropbox

    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Read full review

    Support Rating

    12d Synergy

    The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
    Read full review

    Dropbox

    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Read full review

    Implementation Rating

    12d Synergy

    No answers on this topic

    Dropbox

    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Read full review

    Alternatives Considered

    12d Synergy

    Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
    Read full review

    Dropbox

    We actually use both Redtail CRM and Dropbox Business currently. Dropbox is better than Redtail from the standpoint that it allows easier organization and access to files and documents. The main benefit of Redtail is that it allows a great way to organize client information, emails, and such.
    Read full review

    Scalability

    12d Synergy

    No answers on this topic

    Dropbox

    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Read full review

    Return on Investment

    12d Synergy

    • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
    • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
    Read full review

    Dropbox

    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Read full review

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