15Five vs. SumTotal (legacy)

We love the ability to recognize peers and align the High Fives with core values (and having it integrate with Slack creates visibility which encourages use of the feature) The Performance Review features are quite customizable and do most of what we'd like. The goal setting function is robust, however I wish that area was a bit less complicated as we'd like to be able to zoom out for company milestones, it just looks busy. In terms of managing an employee's lifecycle from hire on past their 30/60/90 day goals, that piece is customizable however I'd love it if check-ins were completely custom.

Incentivized

Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.

Incentivized

• The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
• The metric and key performance tools are very well designed.
• Automated reminders and reporting are great features.
• I find the customer services to be best in class.

Incentivized

• Assign complete learning plans to users so they don't have to spend time searching for courses.
• Export learner's transcripts so managers can easily see their employee's progress.
• Embed Social Media feeds that are relevant to their business.

Incentivized

• I think 15Five dashboards can be quite clunky and difficult to use
• I think their One-on-one management feature makes it difficult to track action items or search histories across time or multiple employees--a simple Google Doc is much more effective or Notion if you want even more functionality
• In my opinion, 15Five's customer service is among the worst I have experienced from a software company. They will nickel and dime you and use hidden fine print to wring as much money as they can from you.

• Reporting
• Mass importing of manual checks to be issued in California
• Ability to fund pay cards immediately
• Perform gross-up calculations within the payroll system automatically

Incentivized

This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!

Incentivized

I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.

Incentivized

The platform is too easy for use, you will find by hand all the main tools and the interface put in front of you what you need without enter to define or open complex options to add things.

No, you just need to open a new report and start to type things, the system automatically will start to add fields or show the desired options based on your current context.

Incentivized

I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.

Incentivized

15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities

Incentivized

We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.

Incentivized

Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.

Incentivized

It was very easy and support was super helpful!

Incentivized

Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!

Incentivized

When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich

Incentivized

• It holds each employee to a certain standard by having them select their own list
• Gives them the opportunity to reach their list of goals
• Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done
• On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks

• Clean front-end user interface for easier course catalog management.
• Reporting has been more difficult than previous LMS.
• Audience building has more variables making it more difficult to manage.
• Slower overall client turnaround due to admin side interface.

Incentivized