15Five vs TINYpulse

• Goals/To-do lists: 15Five is a great tool for creating to do lists or establishing goals for the week. Employees can add them easily, and check them off when completed. For me, this has provided a helpful visual of what needs to be accomplished that week.
• It's easy to send information out to anyone in the organization - tagging individuals or @all is an easy way to share information within the platform. Our president is a big fan of 15Five, and she has utilized it as a way to disseminate information throughout our organization. Information can be uploaded in an easy-to-read, easy-to-access manner.
• Reminders - it's easy to set up reminders within the program, to ensure employees are completing their portion. As an employee, the reminders are helpful in encouraging completion.
• Customizable questions - direct supports/supervisors can set up different questions to be asked of employees from week to week. This is helpful if there are questions that are needed to be asked weekly, monthly, quarterly, or yearly. Being able to change questions regularly is great.

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• The platform asks an easy question each week that typically doesn't take more than a minute or two to respond, which makes it easier for me to set time aside and offer my feedback. Often it's as simple as "rating" my feelings from 1-10 (like how happy I am at work in general).
• The platform is anonymous, so I feel safe offering any suggestions.
• You can send "cheers" to specific colleagues, and the platform prompts you to do so when answering a question each week.
• My personal favorite is the "streak feature." It shows how many questions you've answered in a row, and it's a silly but satisfying method to prompt me to keep responding to not "break my streak." I've answered every question since I started, so it's a cool way to see how much time has passed since I began my job.

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• Although I mentioned customization as a positive aspect, it could use some improvements. The backend process of updating the questions, and setting them to a certain schedule, can be a bit confusing. This process could be streamlined.
• The commenting process can be a bit confusing. If a person is tagged/mentioned in a comment, they are typically sent an email notifying them. However, it can be difficult to locate where you can reply and continue the conversation. Although a simple issue, it seems it could be easily rectified.
• I would like to see more integration of the team portion of 15Five. It seems this feature is not as prominent, so you can easily get stuck in just your specific 15Five information.

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• I wish I could respond in-email to questions. I get email prompts with each question, but I'm redirected when I respond to the platform. It would be simpler and faster to respond to simple questions directly in the email, especially if they are "yes" or "no" questions or rating questions.

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• 15Five is one of my favorite tools. It has allowed us to keep track of the general morale of the business and to address small issues before they became large issues
• It has also allowed us to streamline our review process, making everybody's life easier!

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• I've seen real changes implemented from my suggestions on TINYpulse, even if they're small. We also discuss TINYpulse feedback together as an agency and I think it gives us more control over our work life.

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