15Five vs TINYpulse

• The technology - 15Five manages all the organization of questions/submissions, and reminders.
• Simplicity - 15Five isn't difficult to set up. And all of our users found it very easy to interface with.
• Great features - You can add as many answers as you want. You can tag people. You can do a lot with it.

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• TINYpulse provides a nice, prepackaged survey platform with a library of suggested questions to use and hard-coded timelines and processes... so it is truly a "plug and play" tool.
• The platform produces some graphics and other methodology for assisting HR in delivering survey results to the rest of the executive team and/or to share with employees.
• TINYpulse does a DYNAMIC job in selling the message that the employee's responses are anonymous. Not sure if it is a generational issue or the result of younger generations watching a parent go thru a RIF or other job elimination, but the notion of radically-candid feedback is not one which I've found to be present with many Millennials (here or in past organizations), so this is a big selling point for TINYpulse.
• The TINYpulse platform offers a "Cheers for Peers" program, allowing the company to promote another form of peer-to-peer recognition which can even be linked to Slack (or nearly any business-based instant messaging system) to create a constant feed for all to see those receiving recognition for going above-and-beyond.

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• Although I mentioned customization as a positive aspect, it could use some improvements. The backend process of updating the questions, and setting them to a certain schedule, can be a bit confusing. This process could be streamlined.
• The commenting process can be a bit confusing. If a person is tagged/mentioned in a comment, they are typically sent an email notifying them. However, it can be difficult to locate where you can reply and continue the conversation. Although a simple issue, it seems it could be easily rectified.
• I would like to see more integration of the team portion of 15Five. It seems this feature is not as prominent, so you can easily get stuck in just your specific 15Five information.

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• TINYpulse sometimes makes updates to their app and website, and when navigating as an admin, I have found some of the links to be broken after an update.
• The pricing structure of TINYpulse has changed since we first began using it, changing from a pay per user amount to a bulk-buy amount. This led to some confusion when we went to add more users.

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• For me, the ROI is immeasurable. I don't know how I could manage my team without it.
• For the second year running, my team has been rated as "most engaged" by our annual HR survey. For a company with well over 1,000 people globally, I'm proud of this! Without 15Five, I dont know if it would be the same.

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• TINYpulse allowed us to retire old-fashioned ways of employee reviews (which nobody liked). It lets us centralize and organize efficiently.
• TINYpulse ensures all employees can speak up comfortably and anonymously when desired.
• TINYpulse gives all employees the chance to give immediate cheers to others for going above and beyond!

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