Likelihood to Recommend
15Five has helped me identify what part of my job I need to be dedicating more focus to and has allowed our team to celebrate wins together. Being a remote company, you lose a lot of face-to-face interaction for Slack messages so receiving High Fives in front of everyone on 15Five has been a great way to show appreciation for individuals in front of the entire company.
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Well-suited for companies looking to get better feedback from employees. It's probably perfect for my organization (around 80 employees) because our COO can respond directly to our concerns. It might be less effective for larger organizations, but I can't speak much to that.
Read full review Pros The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is. The metric and key performance tools are very well designed. Automated reminders and reporting are great features. I find the customer services to be best in class. Read full review TINYpulse provides a nice, prepackaged survey platform with a library of suggested questions to use and hard-coded timelines and processes... so it is truly a "plug and play" tool. The platform produces some graphics and other methodology for assisting HR in delivering survey results to the rest of the executive team and/or to share with employees. TINYpulse does a DYNAMIC job in selling the message that the employee's responses are anonymous. Not sure if it is a generational issue or the result of younger generations watching a parent go thru a RIF or other job elimination, but the notion of radically-candid feedback is not one which I've found to be present with many Millennials (here or in past organizations), so this is a big selling point for TINYpulse. The TINYpulse platform offers a "Cheers for Peers" program, allowing the company to promote another form of peer-to-peer recognition which can even be linked to Slack (or nearly any business-based instant messaging system) to create a constant feed for all to see those receiving recognition for going above-and-beyond. Read full review Cons Could change up some of the required questions needing to be answered, usually, there is at least one at the bottom Maybe allow your supervisor to add tasks to your list just in case you forget Maybe add something fun or interesting to the weekly assignment, like a silly puzzle or game that is work-related even though this might be too much and take too much time for someone to do Read full review TINYpulse sometimes makes updates to their app and website, and when navigating as an admin, I have found some of the links to be broken after an update. The pricing structure of TINYpulse has changed since we first began using it, changing from a pay per user amount to a bulk-buy amount. This led to some confusion when we went to add more users. Read full review Likelihood to Renew
This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
Read full review Usability
It's very simple to use - not overly complicated. You wouldn't need training to use. There are some features I never use because I don't understand -- like one on ones. However we use without and still find a lot of value in it!
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Self explanatory and easy to use. Email notifications help to remind users what they have to do. Very simple and straightforward user interface.
Read full review Reliability and Availability
I have never experienced an outage or technical problem with TinyPluse.
Read full review Performance
Site always loads properly and running efficiently
Read full review Support Rating
15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities
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I have not interacted with the support team.
Read full review Online Training
Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
Read full review Implementation Rating
It was very easy and support was super helpful!
Read full review Alternatives Considered
a while ago and it was only limited to rewards. 15FIVE really makes a difference, it's real engagement for businesses and provides a lot of structure. I also love what they preach in their social channels as we are constantly learning from their podcasts and blog posts.
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TINYpulse provided the most-competitive pricing of all vendors considered, with the greatest flexibility of use with desktop, mobile app, and operating system. While customer support proposed by others appeared to be closer to "live" or real-time, with closer to the 24/7 kind of environment in which we live/work in today, budget was a driving factor for us.
Read full review Scalability
Easy to deploy, create and add accounts.
Read full review Return on Investment 15Five opened up many discussions for issues/challenges in the workplace that wasn't available in meetings/during projects/in other capacities. 15Five has opened the door to creative ideas that became projects and improvements. 15Five improved culture by allowing team members in other departments see what others are doing/feeling, making us feel as one company Read full review It's an easy way to get feedback and suggestions. I think it contributes to the team culture of wanting to always question and improve. It's an easy way to build rapport among teammates and I think contributes to overall sense of team building (especially for a dispersed team). It's an easy way to keep your finger on the overall pulse of the team and allows management to be able to quickly address any frustrations or issues before they become bigger concerns. Read full review ScreenShots