7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 7 reviews and ratings
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.8 out of 100
Based on 58 reviews and ratings
Feature Set Ratings
- 17hats ranks higher in 2 feature sets: Customization, Security
Sales Force Automation
9.5
17hats
95%
Odoo
Feature Set Not Supported
N/A
17hats ranks higher in 6/6 features
17hats ranks higher in 6/6 features
Customer data management / contact management
9.9
99%
2 Ratings
N/A
0 Ratings
Workflow management
9.9
99%
2 Ratings
N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
9.0
90%
1 Rating
N/A
0 Ratings
Contract management
10.0
100%
2 Ratings
N/A
0 Ratings
Quote & order management
10.0
100%
1 Rating
N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating
N/A
0 Ratings
Customer Service & Support
8.0
17hats
80%
Odoo
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Case management
8.0
80%
1 Rating
N/A
0 Ratings
Marketing Automation
8.0
17hats
80%
Odoo
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Lead management
8.0
80%
1 Rating
N/A
0 Ratings
CRM Project Management
9.5
17hats
95%
Odoo
Feature Set Not Supported
N/A
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Task management
9.0
90%
1 Rating
N/A
0 Ratings
Billing and invoicing management
10.0
100%
2 Ratings
N/A
0 Ratings
Customization
9.9
17hats
99%
2.7
Odoo
27%
17hats ranks higher in 2/4 features
17hats ranks higher in 2/4 features
Custom fields
9.9
99%
2 Ratings
N/A
0 Ratings
Custom objects
10.0
100%
1 Rating
N/A
0 Ratings
API for custom integration
N/A
0 Ratings
3.0
30%
7 Ratings
Plug-ins
N/A
0 Ratings
2.5
25%
8 Ratings
Security
9.5
17hats
95%
3.8
Odoo
38%
17hats ranks higher in 2/2 features
17hats ranks higher in 2/2 features
Single sign-on capability
10.0
100%
1 Rating
4.0
40%
6 Ratings
Role-based user permissions
9.0
90%
1 Rating
3.7
37%
9 Ratings
Integrations with 3rd-party Software
8.0
17hats
80%
Odoo
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Marketing automation
8.0
80%
1 Rating
N/A
0 Ratings
Platform
8.0
17hats
80%
Odoo
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Mobile access
8.0
80%
1 Rating
N/A
0 Ratings
Payroll Management
17hats
Feature Set Not Supported
N/A
4.2
Odoo
42%
Odoo ranks higher in 5/5 features
Odoo ranks higher in 5/5 features
Pay calculation
N/A
0 Ratings
4.3
43%
8 Ratings
Benefit plan administration
N/A
0 Ratings
3.9
39%
8 Ratings
Direct deposit files
N/A
0 Ratings
4.1
41%
8 Ratings
Salary revision and increment management
N/A
0 Ratings
4.3
43%
8 Ratings
Reimbursement management
N/A
0 Ratings
4.4
44%
8 Ratings
Reporting & Analytics
17hats
Feature Set Not Supported
N/A
3.7
Odoo
37%
Odoo ranks higher in 3/3 features
Odoo ranks higher in 3/3 features
Dashboards
N/A
0 Ratings
3.9
39%
8 Ratings
Standard reports
N/A
0 Ratings
4.1
41%
8 Ratings
Custom reports
N/A
0 Ratings
3.0
30%
7 Ratings
General Ledger and Configurable Accounting
17hats
Feature Set Not Supported
N/A
3.5
Odoo
35%
Odoo ranks higher in 11/11 features
Odoo ranks higher in 11/11 features
Accounts payable
N/A
0 Ratings
4.1
41%
9 Ratings
Accounts receivable
N/A
0 Ratings
4.1
41%
9 Ratings
Global Financial Support
N/A
0 Ratings
3.5
35%
9 Ratings
Primary and Secondary Ledgers
N/A
0 Ratings
3.3
33%
9 Ratings
Intercompany Accounting
N/A
0 Ratings
3.3
33%
9 Ratings
Localizations
N/A
0 Ratings
3.0
30%
8 Ratings
Journals and Reconciliations
N/A
0 Ratings
2.5
25%
8 Ratings
Enterprise Accounting
N/A
0 Ratings
4.0
40%
9 Ratings
Configurable Accounting
N/A
0 Ratings
3.8
38%
9 Ratings
Centralized Rules Framework
N/A
0 Ratings
3.3
33%
7 Ratings
Standardized Processes
N/A
0 Ratings
3.3
33%
7 Ratings
Inventory Management
17hats
Feature Set Not Supported
N/A
3.6
Odoo
36%
Odoo ranks higher in 4/4 features
Odoo ranks higher in 4/4 features
Inventory tracking
N/A
0 Ratings
3.4
34%
10 Ratings
Automatic reordering
N/A
0 Ratings
2.5
25%
9 Ratings
Location management
N/A
0 Ratings
4.2
42%
9 Ratings
Manufacturing module
N/A
0 Ratings
4.4
44%
9 Ratings
Order Management
17hats
Feature Set Not Supported
N/A
3.7
Odoo
37%
Odoo ranks higher in 7/7 features
Odoo ranks higher in 7/7 features
Pricing
N/A
0 Ratings
3.8
38%
9 Ratings
Order entry
N/A
0 Ratings
4.1
41%
9 Ratings
Credit card processing
N/A
0 Ratings
3.3
33%
7 Ratings
Cost of goods sold
N/A
0 Ratings
3.7
37%
9 Ratings
Order Orchestration
N/A
0 Ratings
4.1
41%
8 Ratings
End-to-end order visibility
N/A
0 Ratings
3.6
36%
7 Ratings
Order exception Resolution
N/A
0 Ratings
3.6
36%
7 Ratings
Subledger and Financial Process
17hats
Feature Set Not Supported
N/A
3.4
Odoo
34%
Odoo ranks higher in 14/14 features
Odoo ranks higher in 14/14 features
Automated Invoice Processing
N/A
0 Ratings
4.8
48%
8 Ratings
Shared Services Payments
N/A
0 Ratings
2.9
29%
8 Ratings
Billings Management
N/A
0 Ratings
3.8
38%
9 Ratings
Customer Receipt Applications
N/A
0 Ratings
3.5
35%
9 Ratings
Customer Collections
N/A
0 Ratings
3.7
37%
9 Ratings
Revenue Recognition
N/A
0 Ratings
3.7
37%
9 Ratings
Cash Management
N/A
0 Ratings
3.7
37%
8 Ratings
Asset Management
N/A
0 Ratings
3.0
30%
7 Ratings
Travel & Expense Management
N/A
0 Ratings
3.2
32%
7 Ratings
Budgetary Control & Encumbrance Accounting
N/A
0 Ratings
3.3
33%
7 Ratings
Period Close
N/A
0 Ratings
3.3
33%
7 Ratings
Transactions Tax
N/A
0 Ratings
3.0
30%
7 Ratings
Subledger Reconciliations
N/A
0 Ratings
3.0
30%
7 Ratings
3rd Party Accounting Systems
N/A
0 Ratings
2.7
27%
6 Ratings
Project Financial Management
17hats
Feature Set Not Supported
N/A
3.2
Odoo
32%
Odoo ranks higher in 12/12 features
Odoo ranks higher in 12/12 features
Budgeting and Forecasting
N/A
0 Ratings
2.6
26%
7 Ratings
Project Costing
N/A
0 Ratings
3.2
32%
6 Ratings
Cost Capture
N/A
0 Ratings
3.2
32%
6 Ratings
Capital Project Management
N/A
0 Ratings
3.2
32%
6 Ratings
Customer Invoicing
N/A
0 Ratings
3.2
32%
6 Ratings
Customer Contract Compliance
N/A
0 Ratings
3.2
32%
6 Ratings
Project Revenue Recognition
N/A
0 Ratings
3.2
32%
6 Ratings
Project Financial Performance Analysis
N/A
0 Ratings
3.2
32%
6 Ratings
Project Financials Dashboard
N/A
0 Ratings
4.5
45%
7 Ratings
Real-time Financial Reporting
N/A
0 Ratings
3.2
32%
6 Ratings
Embedded Business Intelligence
N/A
0 Ratings
3.1
31%
6 Ratings
Project Planning Collaboration
N/A
0 Ratings
3.1
31%
6 Ratings
Project Execution Management
17hats
Feature Set Not Supported
N/A
4.0
Odoo
40%
Odoo ranks higher in 15/15 features
Odoo ranks higher in 15/15 features
Project Planning and Scheduling
N/A
0 Ratings
3.3
33%
7 Ratings
Project Manager Dashboard
N/A
0 Ratings
3.3
33%
7 Ratings
Resource Manager Dashboard
N/A
0 Ratings
4.5
45%
6 Ratings
Task Insight for Project Managers
N/A
0 Ratings
4.5
45%
6 Ratings
Project Manager Mobile Functionality
N/A
0 Ratings
4.5
45%
6 Ratings
Team Member Task Collaboration
N/A
0 Ratings
4.0
40%
6 Ratings
Team Member Mobile Functionality
N/A
0 Ratings
4.0
40%
6 Ratings
Project Candidate Search
N/A
0 Ratings
4.0
40%
6 Ratings
Project Candidate Comparison and Analysis
N/A
0 Ratings
4.0
40%
6 Ratings
Defineable Resource Pools
N/A
0 Ratings
4.0
40%
6 Ratings
Defineable Resource Pools
N/A
0 Ratings
4.0
40%
6 Ratings
Talent Profiles
N/A
0 Ratings
4.0
40%
6 Ratings
Real-Time Project Reporting
N/A
0 Ratings
4.0
40%
6 Ratings
Absence Management
N/A
0 Ratings
4.0
40%
6 Ratings
Product Lifecycle Management
N/A
0 Ratings
4.0
40%
6 Ratings
Grants Management
17hats
Feature Set Not Supported
N/A
3.4
Odoo
34%
Odoo ranks higher in 4/4 features
Odoo ranks higher in 4/4 features
Award Lifecycle Management
N/A
0 Ratings
4.0
40%
6 Ratings
Spending Control
N/A
0 Ratings
4.0
40%
6 Ratings
Indirect Cost Management
N/A
0 Ratings
3.0
30%
7 Ratings
Billing
N/A
0 Ratings
2.9
29%
6 Ratings
Procurement
17hats
Feature Set Not Supported
N/A
7.2
Odoo
72%
Odoo ranks higher in 19/19 features
Odoo ranks higher in 19/19 features
Sourcing Team Collaboration
N/A
0 Ratings
8.0
80%
6 Ratings
Sourcing Analysis
N/A
0 Ratings
8.0
80%
5 Ratings
Bids Analyzed and Compared
N/A
0 Ratings
8.0
80%
5 Ratings
Catalog Shopping E-Commerce for Employees
N/A
0 Ratings
7.2
72%
5 Ratings
Contract Authoring
N/A
0 Ratings
7.2
72%
5 Ratings
Contract Compliance Management
N/A
0 Ratings
7.2
72%
5 Ratings
Contract History
N/A
0 Ratings
8.1
81%
5 Ratings
Contract Renewal Automation
N/A
0 Ratings
8.0
80%
5 Ratings
Contract Repository
N/A
0 Ratings
8.1
81%
5 Ratings
Contract Standardization and Enforcement
N/A
0 Ratings
8.1
81%
5 Ratings
Electronic Signatures
N/A
0 Ratings
4.4
44%
6 Ratings
Invoice Automated Matching
N/A
0 Ratings
4.0
40%
6 Ratings
Purchasing Risk and Compliance Management
N/A
0 Ratings
7.2
72%
5 Ratings
Requisitions-to-Purchase Orders Integrated
N/A
0 Ratings
4.0
40%
6 Ratings
Spend Compliance Management
N/A
0 Ratings
7.1
71%
5 Ratings
Supplier Assessment
N/A
0 Ratings
8.1
81%
5 Ratings
Supplier Communication and Collaboration
N/A
0 Ratings
8.1
81%
5 Ratings
Supplier Management
N/A
0 Ratings
8.0
80%
5 Ratings
Supplier Portal
N/A
0 Ratings
7.2
72%
5 Ratings
Risk Management
17hats
Feature Set Not Supported
N/A
7.7
Odoo
77%
Odoo ranks higher in 9/9 features
Odoo ranks higher in 9/9 features
Risk Repository
N/A
0 Ratings
7.2
72%
3 Ratings
Control Management
N/A
0 Ratings
7.2
72%
3 Ratings
Control Mapping
N/A
0 Ratings
7.1
71%
3 Ratings
Control Efficiency Assessments
N/A
0 Ratings
8.1
81%
3 Ratings
Automated Control Assessments
N/A
0 Ratings
8.1
81%
3 Ratings
Assessment Capture
N/A
0 Ratings
8.1
81%
3 Ratings
Issue Detection
N/A
0 Ratings
8.1
81%
3 Ratings
Automatic Notification
N/A
0 Ratings
8.1
81%
3 Ratings
Remediation and Certification
N/A
0 Ratings
7.2
72%
3 Ratings
Logistics
17hats
Feature Set Not Supported
N/A
6.8
Odoo
68%
Odoo ranks higher in 13/13 features
Odoo ranks higher in 13/13 features
Transportation Planning and Optimization
N/A
0 Ratings
8.0
80%
3 Ratings
Transportation Sourcing Management
N/A
0 Ratings
8.0
80%
3 Ratings
Transportation Process Integration
N/A
0 Ratings
4.3
43%
4 Ratings
Transportation Execution Management
N/A
0 Ratings
8.0
80%
3 Ratings
Freight Payment Automation
N/A
0 Ratings
4.3
43%
3 Ratings
Trade Management
N/A
0 Ratings
7.0
70%
2 Ratings
Trade Regulatory Compliance Management
N/A
0 Ratings
7.0
70%
2 Ratings
Customs Entry Management
N/A
0 Ratings
7.0
70%
2 Ratings
Customs Document Management
N/A
0 Ratings
7.0
70%
2 Ratings
Customs Document Collaboration
N/A
0 Ratings
7.0
70%
2 Ratings
Fulfillment Management
N/A
0 Ratings
7.0
70%
3 Ratings
Inventory Visibility
N/A
0 Ratings
7.0
70%
3 Ratings
Warehouse Workforce Management
N/A
0 Ratings
7.0
70%
3 Ratings
Manufacturing
17hats
Feature Set Not Supported
N/A
7.8
Odoo
78%
Odoo ranks higher in 9/9 features
Odoo ranks higher in 9/9 features
Production Process Design
N/A
0 Ratings
7.2
72%
5 Ratings
Supply Chain Business Flows
N/A
0 Ratings
7.2
72%
4 Ratings
Production Management
N/A
0 Ratings
8.0
80%
5 Ratings
Contracted Manufacturing Management
N/A
0 Ratings
8.0
80%
4 Ratings
Configuration Management
N/A
0 Ratings
8.1
81%
4 Ratings
Work Definition
N/A
0 Ratings
8.0
80%
4 Ratings
Work Execution
N/A
0 Ratings
7.2
72%
4 Ratings
Advanced Fulfillment
N/A
0 Ratings
8.0
80%
4 Ratings
Manufacturing Costs
N/A
0 Ratings
8.1
81%
4 Ratings
Supply Chain
17hats
Feature Set Not Supported
N/A
5.6
Odoo
56%
Odoo ranks higher in 4/4 features
Odoo ranks higher in 4/4 features
Forecasting
N/A
0 Ratings
4.0
40%
5 Ratings
Inventory Planning
N/A
0 Ratings
4.0
40%
5 Ratings
Multi-tier Supply Chain Planning
N/A
0 Ratings
7.2
72%
4 Ratings
Performance Monitoring
N/A
0 Ratings
7.2
72%
4 Ratings
Product Lifecycle Management
17hats
Feature Set Not Supported
N/A
7.1
Odoo
71%
Odoo ranks higher in 7/7 features
Odoo ranks higher in 7/7 features
Ideation Management
N/A
0 Ratings
7.1
71%
4 Ratings
Requirements Management
N/A
0 Ratings
7.1
71%
4 Ratings
Proposal Management
N/A
0 Ratings
7.1
71%
4 Ratings
Innovation Portfolio Management
N/A
0 Ratings
7.1
71%
4 Ratings
Product Master Data Management
N/A
0 Ratings
7.1
71%
4 Ratings
Vendor Portal
N/A
0 Ratings
7.2
72%
4 Ratings
Project Portfolio Management
N/A
0 Ratings
7.2
72%
4 Ratings
Attribute Ratings
- 17hats is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
9.9
17hats
99%
2 Ratings
3.3
Odoo
33%
13 Ratings
Likelihood to Renew
17hats
N/A
0 Ratings
1.0
Odoo
10%
1 Rating
Usability
9.0
17hats
90%
1 Rating
3.3
Odoo
33%
6 Ratings
Support Rating
8.0
17hats
80%
3 Ratings
2.6
Odoo
26%
6 Ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Odoo
The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Engineer
VoluMetrixMedical Device, 11-50 employees
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Odoo
- Ignore requests for support
- continue to collect money from users through micro-charges; apps, supports, etc.
- Offer no support when they do finally respond, saying that it's the app developer's duty.
- Creates a system that forces people that are good with software systems to pay for support
Marketing Manager
Flippers WarehouseReal Estate, 11-50 employees
Cons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Odoo
- Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
- Enterprise version is as expensive as other ERP in the market.
- Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
IT Manager
AddEnergieIndustrial Automation, 51-200 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$45 per month
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- per month
Additional Pricing Details
—Odoo
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20
Starting Price
$0 per year
Odoo Editions & Modules
Edition
Basic | $3,060.001 |
---|---|
Standard | $5,950.001 |
Pro | $21,250.001 |
- per year
Additional Pricing Details
New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Odoo
Odoo 3.3
Based on 6 answers
I would give it an average rating despite being easy to use, but the user interface is very poor and not intuitive at all which makes the whole experience not that good. Also, the system is not mobile friendly at all which is annoying if you want to check something on the go.
Lead Quality Engineer
SumergeComputer Software, 51-200 employees
Support Rating
17hats
17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Odoo
Odoo 2.6
Based on 6 answers
Contacting support with Odoo is still slow and it takes time for support tickets to go to solved status. It requires doing all a research together with support for a complete migration or large modification, it is necessary to have deep knowledge about IT to make any modification on any pre-defined module.
Analista de Proyectos
Cyberline SRLTelecommunications, 51-200 employees
Alternatives Considered
17hats
No answers on this topic
Odoo
we CAME from NetSuite (and should have stayed there!!) - but we thought Odoo would be better. Brightpearl was too expensive and too slow to implement - and we needed a system that could do the Spanish Legally mandatory Accounting reports...... and even here Odoo fails as no accounts want to have ANYTHING to do with this below-average product - they only want to use PROPER accounting systems that work - strangely? WE SHOULD NEVER have chosen Odoo unfortunately. It will take us a long time to try to recover the money spent and obviously we will NEVER get the lost time and efforts invested back.....!

Verified User
Director in Sales
Sporting Goods Company, 1-10 employeesReturn on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Odoo
- The integration of the support department in the sales processes was easily carried out by implementing Odoo.
- Improved functionality and UI of the sales and logistics related processes in the company.

Verified User
Manager in Customer Service
Sporting Goods Company, 11-50 employees