What users are saying about
1 Ratings
25 Ratings
1 Ratings
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Score 9 out of 100
25 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Odoo

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Mitesh Bhalani | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Odoo
Customer data management / contact management
17hats
9.0
Odoo
Workflow management
17hats
9.0
Odoo
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Odoo
Contract management
17hats
10.0
Odoo
Quote & order management
17hats
10.0
Odoo
Interaction tracking
17hats
8.0
Odoo

Customer Service & Support

17hats
8.0
Odoo
Case management
17hats
8.0
Odoo

Marketing Automation

17hats
8.0
Odoo
Lead management
17hats
8.0
Odoo

CRM Project Management

17hats
9.5
Odoo
Task management
17hats
9.0
Odoo
Billing and invoicing management
17hats
10.0
Odoo

Customization

17hats
8.0
Odoo
8.3
Custom fields
17hats
8.0
Odoo
API for custom integration
17hats
Odoo
7.9
Plug-ins
17hats
Odoo
8.7

Security

17hats
9.5
Odoo
8.8
Single sign-on capability
17hats
10.0
Odoo
8.4
Role-based user permissions
17hats
9.0
Odoo
9.2

Integrations with 3rd-party Software

17hats
8.0
Odoo
Marketing automation
17hats
8.0
Odoo

Platform

17hats
8.0
Odoo
Mobile access
17hats
8.0
Odoo

Payroll Management

17hats
Odoo
6.7
Pay calculation
17hats
Odoo
7.4
Benefit plan administration
17hats
Odoo
6.0
Direct deposit files
17hats
Odoo
6.4
Salary revision and increment management
17hats
Odoo
6.7
Reimbursement management
17hats
Odoo
6.9

Reporting & Analytics

17hats
Odoo
8.6
Dashboards
17hats
Odoo
9.2
Standard reports
17hats
Odoo
9.0
Custom reports
17hats
Odoo
7.5

General Ledger and Configurable Accounting

17hats
Odoo
8.3
Accounts payable
17hats
Odoo
8.7
Accounts receivable
17hats
Odoo
8.8
Global Financial Support
17hats
Odoo
7.2
Primary and Secondary Ledgers
17hats
Odoo
8.4
Intercompany Accounting
17hats
Odoo
7.9
Localizations
17hats
Odoo
7.5
Journals and Reconciliations
17hats
Odoo
8.5
Enterprise Accounting
17hats
Odoo
8.3
Configurable Accounting
17hats
Odoo
8.5
Centralized Rules Framework
17hats
Odoo
7.9
Standardized Processes
17hats
Odoo
8.9

Inventory Management

17hats
Odoo
8.4
Inventory tracking
17hats
Odoo
8.9
Automatic reordering
17hats
Odoo
7.8
Location management
17hats
Odoo
8.6
Manufacturing module
17hats
Odoo
8.4

Order Management

17hats
Odoo
8.3
Pricing
17hats
Odoo
9.2
Order entry
17hats
Odoo
8.6
Credit card processing
17hats
Odoo
7.5
Cost of goods sold
17hats
Odoo
7.9
Order Orchestration
17hats
Odoo
7.7
End-to-end order visibility
17hats
Odoo
8.5
Order exception Resolution
17hats
Odoo
8.5

Subledger and Financial Process

17hats
Odoo
8.3
Automated Invoice Processing
17hats
Odoo
8.8
Shared Services Payments
17hats
Odoo
8.4
Billings Management
17hats
Odoo
8.5
Customer Receipt Applications
17hats
Odoo
8.0
Customer Collections
17hats
Odoo
8.7
Revenue Recognition
17hats
Odoo
8.9
Cash Management
17hats
Odoo
7.6
Asset Management
17hats
Odoo
7.7
Travel & Expense Management
17hats
Odoo
7.6
Budgetary Control & Encumbrance Accounting
17hats
Odoo
8.4
Period Close
17hats
Odoo
8.4
Transactions Tax
17hats
Odoo
9.0
Subledger Reconciliations
17hats
Odoo
8.4
3rd Party Accounting Systems
17hats
Odoo
7.7

Project Financial Management

17hats
Odoo
7.4
Budgeting and Forecasting
17hats
Odoo
7.8
Project Costing
17hats
Odoo
8.2
Cost Capture
17hats
Odoo
7.3
Capital Project Management
17hats
Odoo
6.8
Customer Invoicing
17hats
Odoo
8.2
Customer Contract Compliance
17hats
Odoo
8.2
Project Revenue Recognition
17hats
Odoo
7.8
Project Financial Performance Analysis
17hats
Odoo
8.0
Project Financials Dashboard
17hats
Odoo
7.1
Real-time Financial Reporting
17hats
Odoo
7.3
Embedded Business Intelligence
17hats
Odoo
6.2
Project Planning Collaboration
17hats
Odoo
6.5

Project Execution Management

17hats
Odoo
7.5
Project Planning and Scheduling
17hats
Odoo
8.8
Project Manager Dashboard
17hats
Odoo
8.9
Resource Manager Dashboard
17hats
Odoo
8.2
Task Insight for Project Managers
17hats
Odoo
8.5
Project Manager Mobile Functionality
17hats
Odoo
7.6
Team Member Task Collaboration
17hats
Odoo
8.3
Team Member Mobile Functionality
17hats
Odoo
7.8
Project Candidate Search
17hats
Odoo
6.7
Project Candidate Comparison and Analysis
17hats
Odoo
6.9
Defineable Resource Pools
17hats
Odoo
6.5
Defineable Resource Pools
17hats
Odoo
5.8
Talent Profiles
17hats
Odoo
6.1
Real-Time Project Reporting
17hats
Odoo
6.9
Absence Management
17hats
Odoo
7.3
Product Lifecycle Management
17hats
Odoo
7.6

Grants Management

17hats
Odoo
6.9
Award Lifecycle Management
17hats
Odoo
6.9
Spending Control
17hats
Odoo
6.7
Indirect Cost Management
17hats
Odoo
6.9
Billing
17hats
Odoo
7.3

Procurement

17hats
Odoo
7.9
Sourcing Team Collaboration
17hats
Odoo
8.3
Sourcing Analysis
17hats
Odoo
7.1
Bids Analyzed and Compared
17hats
Odoo
7.3
Catalog Shopping E-Commerce for Employees
17hats
Odoo
7.7
Contract Authoring
17hats
Odoo
7.9
Contract Compliance Management
17hats
Odoo
8.0
Contract History
17hats
Odoo
7.9
Contract Renewal Automation
17hats
Odoo
7.5
Contract Repository
17hats
Odoo
8.2
Contract Standardization and Enforcement
17hats
Odoo
7.6
Electronic Signatures
17hats
Odoo
8.2
Invoice Automated Matching
17hats
Odoo
8.2
Purchasing Risk and Compliance Management
17hats
Odoo
8.5
Requisitions-to-Purchase Orders Integrated
17hats
Odoo
7.9
Spend Compliance Management
17hats
Odoo
7.4
Supplier Assessment
17hats
Odoo
8.0
Supplier Communication and Collaboration
17hats
Odoo
8.0
Supplier Management
17hats
Odoo
7.7
Supplier Portal
17hats
Odoo
8.0

Risk Management

17hats
Odoo
8.8
Risk Repository
17hats
Odoo
9.1
Control Management
17hats
Odoo
9.1
Control Mapping
17hats
Odoo
8.1
Control Efficiency Assessments
17hats
Odoo
8.4
Automated Control Assessments
17hats
Odoo
9.1
Assessment Capture
17hats
Odoo
8.1
Issue Detection
17hats
Odoo
9.1
Automatic Notification
17hats
Odoo
9.7
Remediation and Certification
17hats
Odoo
9.1

Logistics

17hats
Odoo
6.5
Transportation Planning and Optimization
17hats
Odoo
6.0
Transportation Sourcing Management
17hats
Odoo
6.3
Transportation Process Integration
17hats
Odoo
6.0
Transportation Execution Management
17hats
Odoo
6.0
Freight Payment Automation
17hats
Odoo
6.0
Trade Management
17hats
Odoo
6.0
Trade Regulatory Compliance Management
17hats
Odoo
5.0
Customs Entry Management
17hats
Odoo
7.0
Customs Document Management
17hats
Odoo
7.0
Customs Document Collaboration
17hats
Odoo
7.0
Fulfillment Management
17hats
Odoo
6.4
Inventory Visibility
17hats
Odoo
7.9
Warehouse Workforce Management
17hats
Odoo
7.9

Manufacturing

17hats
Odoo
8.2
Production Process Design
17hats
Odoo
7.8
Supply Chain Business Flows
17hats
Odoo
8.6
Production Management
17hats
Odoo
8.1
Contracted Manufacturing Management
17hats
Odoo
7.8
Configuration Management
17hats
Odoo
8.6
Work Definition
17hats
Odoo
8.0
Work Execution
17hats
Odoo
8.2
Advanced Fulfillment
17hats
Odoo
7.8
Manufacturing Costs
17hats
Odoo
8.6

Supply Chain

17hats
Odoo
8.4
Forecasting
17hats
Odoo
8.4
Inventory Planning
17hats
Odoo
8.4
Multi-tier Supply Chain Planning
17hats
Odoo
8.4
Performance Monitoring
17hats
Odoo
8.4

Product Lifecycle Management

17hats
Odoo
7.4
Ideation Management
17hats
Odoo
7.0
Requirements Management
17hats
Odoo
7.2
Proposal Management
17hats
Odoo
7.4
Innovation Portfolio Management
17hats
Odoo
7.0
Product Master Data Management
17hats
Odoo
7.2
Vendor Portal
17hats
Odoo
8.0
Project Portfolio Management
17hats
Odoo
8.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Odoo

  • Keeping a detailed record of all staff.
  • The application can be extended with modules.
  • Simple and intuitive.
  • Simple implementation
  • Relatively inexpensive.
Marouane Tohme | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Odoo

  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
David MacDonald | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Odoo

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Odoo

While comparing Direkto with the Odoo, I'd say, only consideration of the UI is enough to see the vital advantage of the latter. Moreover, the specific functions are way [more] easily searchable through the Odoo than in Direkto.
Anonymous | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Odoo

  • Easy tracking of customers from prospects to sales.
  • Easy repeat orders customer follow-ups. All historical transactions and communications in one place.
Franz Josef Bautista | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Rating Summary

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