17hats vs Odoo | TrustRadius

What users are saying about

Score 9.6 out of 10

Based on 3 reviews and ratings

Score 8.4 out of 10

Based on 32 reviews and ratings

Feature Rating Comparison

17hats

Odoo

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

17hats

Odoo

Case management

17hats

Odoo

Lead management

17hats

Odoo

Task management

Billing and invoicing management

17hats

Odoo

Custom fields

Custom objects

API for custom integration

Plug-ins

17hats

Odoo

Single sign-on capability

Role-based user permissions

17hats

Odoo

Marketing automation

17hats

Odoo

Mobile access

17hats

Odoo

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

17hats

Odoo

Dashboards

Standard reports

Custom reports

17hats

Odoo

Accounts payable

Accounts receivable

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

17hats

Odoo

Inventory tracking

Automatic reordering

Location management

Manufacturing module

17hats

Odoo

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

17hats

Odoo

Automated Invoice Processing

Shared Services Payments

Billings Management

Customer Receipt Applications

Customer Collections

Revenue Recognition

Cash Management

Asset Management

Travel & Expense Management

Budgetary Control & Encumbrance Accounting

Period Close

Transactions Tax

Subledger Reconciliations

3rd Party Accounting Systems

17hats

Odoo

Budgeting and Forecasting

Project Costing

Cost Capture

Capital Project Management

Customer Invoicing

Customer Contract Compliance

Project Revenue Recognition

Project Financial Performance Analysis

Project Financials Dashboard

Real-time Financial Reporting

Embedded Business Intelligence

Project Planning Collaboration

17hats

Odoo

Project Planning and Scheduling

Project Manager Dashboard

Resource Manager Dashboard

Task Insight for Project Managers

Project Manager Mobile Functionality

Team Member Task Collaboration

Team Member Mobile Functionality

Project Candidate Search

Project Candidate Comparison and Analysis

Defineable Resource Pools

Talent Profiles

Real-Time Project Reporting

Absence Management

Product Lifecycle Management

17hats

Odoo

Award Lifecycle Management

Spending Control

Indirect Cost Management

Billing

17hats

Odoo

Sourcing Team Collaboration

Sourcing Analysis

Bids Analyzed and Compared

Catalog Shopping E-Commerce for Employees

Contract Authoring

Contract Compliance Management

Contract History

Contract Renewal Automation

Contract Repository

Contract Standardization and Enforcement

Electronic Signatures

Invoice Automated Matching

Purchasing Risk and Compliance Management

Requisitions-to-Purchase Orders Integrated

Spend Compliance Management

Supplier Assessment

Supplier Communication and Collaboration

Supplier Management

Supplier Portal

17hats

Odoo

Risk Repository

Control Management

Control Mapping

Control Efficiency Assessments

Automated Control Assessments

Assessment Capture

Issue Detection

Automatic Notification

Remediation and Certification

17hats

Odoo

Transportation Planning and Optimization

Transportation Sourcing Management

Transportation Process Integration

Transportation Execution Management

Freight Payment Automation

Trade Management

Trade Regulatory Compliance Management

Customs Entry Management

Customs Document Management

Customs Document Collaboration

Fulfillment Management

Inventory Visibility

Warehouse Workforce Management

17hats

Odoo

Production Process Design

Supply Chain Business Flows

Production Management

Contracted Manufacturing Management

Configuration Management

Work Definition

Work Execution

Advanced Fulfillment

Manufacturing Costs

17hats

Odoo

Forecasting

Inventory Planning

Multi-tier Supply Chain Planning

Performance Monitoring

17hats

Odoo

Ideation Management

Requirements Management

Proposal Management

Innovation Portfolio Management

Product Master Data Management

Vendor Portal

Project Portfolio Management

Pros

Invoicing
Creating online questionnaire

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

Keeping a detailed record of all staff.
The application can be extended with modules.
Simple and intuitive.
Simple implementation
Relatively inexpensive.

Read full review

Marouane Tohme

Software Engineer

Converge Solutions Inc.Computer Software, 11-50 employees

View all 8 answers on this topic

Cons

Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

Read full review

Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 2 answers on this topic

Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
Enterprise version is as expensive as other ERP in the market.
Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.

Read full review

David MacDonald

IT Manager

AddEnergieIndustrial Automation, 51-200 employees

View all 8 answers on this topic

Usability

17hats 9.0

Based on 1 answer

It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

Read full review

Erika Tebbens

Business Strategist, Owner

Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

17hats 8.0

Based on 2 answers

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

No answers on this topic

While comparing Direkto with the Odoo, I'd say, only consideration of the UI is enough to see the vital advantage of the latter. Moreover, the specific functions are way [more] easily searchable through the Odoo than in Direkto.

Read full review

Verified User

Manager in Customer Service

Sporting Goods Company, 11-50 employees

View all 8 answers on this topic

Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 2 answers on this topic

Easy tracking of customers from prospects to sales.
Easy repeat orders customer follow-ups. All historical transactions and communications in one place.

Read full review

Franz Josef Bautista

Chief Information/Security Officer

NABI Computer SystemsInformation Technology and Services, 1001-5000 employees

View all 8 answers on this topic

Screenshots

—

See All (6) Odoo Screenshots

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

17hats Editions & Modules

Edition

Starting Price	$45.00¹

Per Month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$20*

* per app/ per user/ per month

Odoo Editions & Modules

Edition

Basic	$3,060.00¹
Standard	$5,950.00¹
Pro	$21,250.00¹

Per Year

Additional Pricing Details

New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).

Rating Summary

17hats

Odoo

17hats

Odoo

17hats

Odoo

Likelihood to Recommend

17hats

Odoo

Feature Rating Comparison

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Case management

Lead management

Task management

Billing and invoicing management

Custom fields

Custom objects

API for custom integration

Plug-ins

Single sign-on capability

Role-based user permissions

Marketing automation

Mobile access

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Dashboards

Standard reports

Custom reports

Accounts payable

Accounts receivable

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Automated Invoice Processing

Shared Services Payments

Billings Management

Customer Receipt Applications

Customer Collections

Revenue Recognition

Cash Management

Asset Management

Travel & Expense Management

Budgetary Control & Encumbrance Accounting

Period Close

Transactions Tax

Subledger Reconciliations

3rd Party Accounting Systems

Budgeting and Forecasting

Project Costing

Cost Capture

Capital Project Management

Customer Invoicing

Customer Contract Compliance

Project Revenue Recognition

Project Financial Performance Analysis

Project Financials Dashboard

Real-time Financial Reporting

Embedded Business Intelligence

Project Planning Collaboration

Project Planning and Scheduling

Project Manager Dashboard