1CRM vs GreenRope | TrustRadius

What users are saying about

Score 8 out of 10

Based on 40 reviews and ratings

Score 7.1 out of 10

Based on 27 reviews and ratings

Feature Rating Comparison

1CRM

GreenRope

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

1CRM

GreenRope

Case management

Call center management

Help desk management

1CRM

GreenRope

Lead management

Email marketing

1CRM

GreenRope

Task management

Billing and invoicing management

Reporting

1CRM

GreenRope

Forecasting

Pipeline visualization

Customizable reports

1CRM

GreenRope

Custom fields

Custom objects

Scripting environment

API for custom integration

1CRM

GreenRope

Single sign-on capability

Role-based user permissions

1CRM

GreenRope

Social data

Social engagement

1CRM

GreenRope

Marketing automation

Compensation management

1CRM

GreenRope

Mobile access

Pros

Easy to navigate
Easy to store and update customer information

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Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

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GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.

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Owner

Off the Wall Social Media ManagementMarketing and Advertising, 1-10 employees

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Cons

Some random logouts but way less compared to others.
Becomes a little cluttered as it has all products, services and order management.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.

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CEO, Owner

Hill Management Group, LLC (StrategyWerx, MentorWerx, SupportWerx, Mardrea Press)Management Consulting, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

GreenRope 8.8

Based on 8 answers

They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.

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Owner and Doctor of Physical Therapy

Movement Solutions, LLCHealth, Wellness and Fitness, 1-10 employees

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Usability

1CRM 9.0

Based on 1 answer

There are/is still room for improvement. But overall it delivers what is expected of it.

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Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

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GreenRope 6.6

Based on 4 answers

It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.

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Renee Charbonneau

Editor/CEO

Belt Drive Betty MediaMedia Production, 1-10 employees

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Support Rating

1CRM 10.0

Based on 1 answer

I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.

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Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

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GreenRope 7.3

Based on 2 answers

Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.

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Verified User

Consultant in Corporate

Management Consulting Company, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

GreenRope 8.2

Based on 1 answer

I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win

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Renee Charbonneau

Editor/CEO

Belt Drive Betty MediaMedia Production, 1-10 employees

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Alternatives Considered

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

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We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!

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President & Founder

The Original Get Movin' CrewFund-Raising, 1-10 employees

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Return on Investment

It has overall increased sales productivity.
Has reduced lead time for customer and made the deliveries faster and more efficient.

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Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 2 answers on this topic

It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
We have high functionality and great features for a great cost.
People with varying levels of computer experience can use GreenRope and many of its features.

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Verified User

Engineer in Engineering

Building Materials Company, 1001-5000 employees

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Screenshots

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See All (7) GreenRope Screenshots

Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

1CRM Editions & Modules

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Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

$399*

* Per Account

GreenRope Editions & Modules

Edition

Starter	$149¹
Prime	$199¹
Pro	$249¹
Premium	$299¹
Powerhouse	$349¹
Supreme	$449¹
Ultimate	$699¹

Per Month [Unlimited Users]

Additional Pricing Details

All price plans include unlimited users, unlimited emails, and all features.

Rating Summary

1CRM

GreenRope

1CRM

GreenRope

1CRM

GreenRope

1CRM

GreenRope

1CRM

GreenRope

1CRM

GreenRope

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