What users are saying about
37 Ratings
26 Ratings
37 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
26 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
Alicia Dearn | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
GreenRope
8.3
Customer data management / contact management
1CRM
9.0
GreenRope
9.4
Workflow management
1CRM
9.0
GreenRope
9.0
Territory management
1CRM
9.0
GreenRope
8.1
Opportunity management
1CRM
10.0
GreenRope
9.7
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
GreenRope
9.6
Contract management
1CRM
7.0
GreenRope
3.8
Quote & order management
1CRM
10.0
GreenRope
9.0
Interaction tracking
1CRM
9.0
GreenRope
9.7
Channel / partner relationship management
1CRM
9.0
GreenRope
6.6

Customer Service & Support

1CRM
9.3
GreenRope
9.7
Case management
1CRM
10.0
GreenRope
9.7
Call center management
1CRM
9.0
GreenRope
9.6
Help desk management
1CRM
9.0
GreenRope
9.7

Marketing Automation

1CRM
10.0
GreenRope
9.2
Lead management
1CRM
10.0
GreenRope
9.0
Email marketing
1CRM
10.0
GreenRope
9.4

CRM Project Management

1CRM
9.7
GreenRope
9.6
Task management
1CRM
9.0
GreenRope
9.4
Billing and invoicing management
1CRM
10.0
GreenRope
9.7
Reporting
1CRM
10.0
GreenRope
9.7

CRM Reporting & Analytics

1CRM
9.0
GreenRope
8.8
Forecasting
1CRM
8.0
GreenRope
8.7
Pipeline visualization
1CRM
9.0
GreenRope
8.4
Customizable reports
1CRM
10.0
GreenRope
9.4

Customization

1CRM
8.5
GreenRope
8.3
Custom fields
1CRM
8.0
GreenRope
9.0
Custom objects
1CRM
8.0
GreenRope
8.3
Scripting environment
1CRM
9.0
GreenRope
7.0
API for custom integration
1CRM
9.0
GreenRope
9.0

Security

1CRM
8.5
GreenRope
8.7
Single sign-on capability
1CRM
8.0
GreenRope
8.6
Role-based user permissions
1CRM
9.0
GreenRope
8.9

Social CRM

1CRM
7.5
GreenRope
9.0
Social data
1CRM
7.0
GreenRope
9.0
Social engagement
1CRM
8.0
GreenRope
9.0

Integrations with 3rd-party Software

1CRM
9.5
GreenRope
9.2
Marketing automation
1CRM
9.0
GreenRope
9.0
Compensation management
1CRM
10.0
GreenRope
9.4

Platform

1CRM
9.0
GreenRope
8.0
Mobile access
1CRM
9.0
GreenRope
8.0

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
Raylene Wall | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
Andrea Hill | TrustRadius Reviewer

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.8
Based on 8 answers
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
Lance Labno | TrustRadius Reviewer

Usability

1CRM

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 6.6
Based on 4 answers
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
Renee Charbonneau | TrustRadius Reviewer

Support Rating

1CRM

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 7.3
Based on 2 answers
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
Anonymous | TrustRadius Reviewer

Implementation Rating

1CRM

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.2
Based on 1 answer
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Renee Charbonneau | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
Wendy Tibus | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

GreenRope

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$399*

* Per Account

GreenRope Editions & Modules

Edition
Starter$1491
Prime$1991
Pro$2491
Premium$2991
Powerhouse$3491
Supreme$4491
Ultimate$6991
  1. Per Month [Unlimited Users]
Additional Pricing Details
All price plans include unlimited users, unlimited emails, and all features.

Rating Summary

Add comparison