What users are saying about
56 Ratings
27 Ratings
56 Ratings
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Score 8.3 out of 100
27 Ratings
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Score 6.1 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 5 feature sets: Sales Force Automation, CRM Reporting & Analytics, Customization, Security, Social CRM
  • GreenRope ranks higher in 5 feature sets: Customer Service & Support, Marketing Automation, CRM Project Management, Integrations with 3rd-party Software, Platform

Sales Force Automation

9.3

1CRM

93%
8.4

GreenRope

84%
1CRM ranks higher in 6/9 features

Customer data management / contact management

9.6
96%
5 Ratings
9.6
96%
13 Ratings

Workflow management

9.6
96%
5 Ratings
9.1
91%
12 Ratings

Territory management

9.3
93%
5 Ratings
8.3
83%
6 Ratings

Opportunity management

9.6
96%
5 Ratings
9.8
98%
11 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
9.5
95%
11 Ratings

Contract management

8.8
88%
5 Ratings
3.8
38%
5 Ratings

Quote & order management

9.6
96%
5 Ratings
8.9
89%
9 Ratings

Interaction tracking

9.6
96%
5 Ratings
9.8
98%
12 Ratings

Channel / partner relationship management

9.1
91%
5 Ratings
6.6
66%
4 Ratings

Customer Service & Support

9.6

1CRM

96%
9.7

GreenRope

97%
GreenRope ranks higher in 2/3 features

Case management

9.5
95%
5 Ratings
9.8
98%
12 Ratings

Call center management

10.0
100%
5 Ratings
9.7
97%
8 Ratings

Help desk management

9.3
93%
4 Ratings
9.8
98%
10 Ratings

Marketing Automation

8.5

1CRM

85%
9.2

GreenRope

92%
GreenRope ranks higher in 2/2 features

Lead management

8.6
86%
5 Ratings
8.9
89%
12 Ratings

Email marketing

8.3
83%
5 Ratings
9.6
96%
13 Ratings

CRM Project Management

9.0

1CRM

90%
9.7

GreenRope

97%
GreenRope ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
9.6
96%
13 Ratings

Billing and invoicing management

8.7
87%
5 Ratings
9.8
98%
8 Ratings

Reporting

9.4
94%
5 Ratings
9.8
98%
11 Ratings

CRM Reporting & Analytics

9.1

1CRM

91%
8.9

GreenRope

89%
1CRM ranks higher in 2/3 features

Forecasting

8.8
88%
5 Ratings
8.8
88%
9 Ratings

Pipeline visualization

9.4
94%
5 Ratings
8.3
83%
10 Ratings

Customizable reports

9.1
91%
5 Ratings
9.5
95%
12 Ratings

Customization

8.9

1CRM

89%
8.4

GreenRope

84%
1CRM ranks higher in 2/4 features

Custom fields

9.0
90%
5 Ratings
9.2
92%
13 Ratings

Custom objects

9.3
93%
4 Ratings
8.2
82%
10 Ratings

Scripting environment

8.6
86%
4 Ratings
7.0
70%
4 Ratings

API for custom integration

8.7
87%
4 Ratings
9.1
91%
10 Ratings

Security

9.3

1CRM

93%
8.6

GreenRope

86%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
8.6
86%
6 Ratings

Role-based user permissions

9.4
94%
5 Ratings
8.6
86%
10 Ratings

Social CRM

9.1

1CRM

91%
9.0

GreenRope

90%
1CRM ranks higher in 1/2 features

Social data

8.9
89%
4 Ratings
9.0
90%
11 Ratings

Social engagement

9.2
92%
4 Ratings
9.0
90%
11 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%
9.2

GreenRope

92%
GreenRope ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
9.0
90%
7 Ratings

Compensation management

8.6
86%
4 Ratings
9.5
95%
7 Ratings

Platform

7.7

1CRM

77%
7.8

GreenRope

78%
GreenRope ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
7.8
78%
9 Ratings

Attribute Ratings

  • 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
8.9

GreenRope

89%
23 Ratings

Likelihood to Renew

1CRM

N/A
0 Ratings
8.8

GreenRope

88%
8 Ratings

Usability

9.6

1CRM

96%
4 Ratings
6.6

GreenRope

66%
4 Ratings

Performance

1CRM

N/A
0 Ratings
8.2

GreenRope

82%
2 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings
7.3

GreenRope

73%
4 Ratings

Implementation Rating

1CRM

N/A
0 Ratings
8.2

GreenRope

82%
2 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

GreenRope

There's no such thing as a CRM that doesn't have its complications and headaches. I have tried a lot of them and ultimately like GreenRope heads and shoulders above the rest. GreenRope is particularly suited for small to medium sized businesses who do not have the budget or need for a SalesForce install, or the engineers necessary to make other CRM software work. If you want a more sophisticated system than an email responder like MailChimp or Constant Contact, you need to have a CRM. So ask yourself what you are looking to automate in your business and then go for a solution that has the ability to scale with you. A CRM is a commitment to long term growth and automation, and you should see it as an investment -- both in cash and in time. I don't have a programmer and have managed to get a lot of functionality out of GreenRope (all DIY). And I'm always adding to it with no limits in sight.
Alicia Dearn | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • GreenRope provides a full-featured application at ALL pricing levels. You don't have to 'upgrade' to get better features - you've got them all right away. I really appreciated this!
  • GreenRope doesn't charge per user (i.e., administrator of the system). Other systems require additional fees when adding administrators to your account. GreenRope makes it easy for me to get help with the CRM by adding more of my people, without adding multiple fees.
  • Customer Service at GreenRope rocks! They really want to help you get started well. The training and set-up calls are fantastic. For any support issues that have come up (usually newbie questions!) I've always received a prompt response. I can't say enough about their support.
  • There are many ways for me to customize my data sets, for management and segmentation of contacts, specific to my industry and business needs.
  • Dashboard customization - as a visual learner, the presentation of information on my screen is important to me, and GreenRope allows me the ability to customize colours, icons, and sizes of things in my dashboard. This is helpful for my creativity and productivity.
Raylene Wall | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

GreenRope

  • The project management software - while usable in its current form - can still benefit from further development. But I've noticed that they are working on it, so it seems they are aware of this area of opportunity.
  • This is a little thing, but I'd like the ability to drill into specific tasks from more areas, and mark them complete quickly or make notes on them.
  • I honestly don't have many suggestions. I use their ticket system to make suggestions when they occur to me, and they tend to incorporate suggestions very quickly into subsequent builds.
Andrea Hill | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

GreenRope

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$399

Starting Price

$149 Per Month [Unlimited Users]

GreenRope Editions & Modules

Edition
Starter$1491
Prime$1991
Pro$2491
Premium$2991
Powerhouse$3491
Supreme$4491
Ultimate$6991
  1. Per Month [Unlimited Users]
Additional Pricing Details
All price plans include unlimited users, unlimited emails, and all features.

Likelihood to Renew

1CRM

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.8
Based on 8 answers
They have monthly renewals, so at any time you can cancel and not feel like they are holding your money. Their customer support is easy to work with. Their ticketing system to communicate with you about service issues is fantastic(which is included in the monthly fee) allows you to track issues. We use the ticketing system and add it to our website. This gives people the ability to communicate with us 24/7.
Lance Labno | TrustRadius Reviewer

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

GreenRope

GreenRope 6.6
Based on 4 answers
It takes time to learn this system. It is not going to happen over night, but once you master it it will be worth it. I am already seeing some great results, all I have to do is keep learning.
Renee Charbonneau | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

GreenRope

GreenRope 7.3
Based on 4 answers
Many times I have to repeat the issue several times before the person understands correctly. There was also an instant where support was not available when help was needed, had to wait for a response and it was a business day.
Anonymous | TrustRadius Reviewer

Implementation Rating

1CRM

No score
No answers yet
No answers on this topic

GreenRope

GreenRope 8.2
Based on 2 answers
I think there are some cheat sheets and best practises lists that could be created that would save a business a lot of time and frustration. BUT, even as it is, the frustrations and challenges disappear as things start working. I am going to be offering up a few of the tricks I have learned to the team at GreenRope to share with other users because when customers offer valuable work arounds that they find helpful to others, we accomplish a few things. The coders get an idea of things that aren't working quite as expected so they can look into fixes, other customers get benefit and we all win
Renee Charbonneau | TrustRadius Reviewer

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

GreenRope

We chose GreenRope.com because they were the best fit. We already had a marketing email strategy with Constant Contact so choosing a CRM with those capabilities was very important when making our decision. Everything we were already doing could be in 1 place instead of needing to login to several different outlets to reach our goals and objectives. For example, email marketing (Constant Contact), website tracking (our Host), client tracking (spreadsheets), Calendars (Outlook), etc. Now we do everything, email marketing, track leads, have a work flow, track website visitors, post events and forecast all with 1 login. It's great!!
Wendy Tibus | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

GreenRope

  • It has helped us from an efficiency standpoint to organize, keep track off, and communicate with our contacts.
  • We have high functionality and great features for a great cost.
  • People with varying levels of computer experience can use GreenRope and many of its features.
Anonymous | TrustRadius Reviewer

Screenshots

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