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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    1CRM

    Score9 out of 10
    N/A1CRM is an advanced government-level CRM system that combines industry-standard CRM features with comprehensive order management, service management and project management.

    $15

    per month

    Oracle Sales

    Score8.9 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Pricing
    1CRMOracle Sales
    Editions & Modules
    Startup
    $15
    per month
    Startup+
    $23
    per month
    Professional
    $33
    per month
    Enterprise
    $39
    per month
    Free
    Free trial
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Offerings
    Pricing Offerings
    1CRMOracle Sales
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTry 1CRM free for 30 days, no credit card required
    More Pricing Information
    Community Pulse
    1CRMOracle Sales
    Considered Both Products
    Portage CyberTech
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    83%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    83%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    7 Answers
    Features
    1CRMOracle Sales
    Sales Force Automation
    Comparison of Sales Force Automation features of 1CRM and Oracle Sales
    Feature
    1CRM
    9.0
    6 Ratings
    14% above category average
    Oracle Sales
    7.6
    17 Ratings
    3% below category average
    Customer data management / contact management10.06 Ratings7.017 Ratings
    Workflow management8.06 Ratings8.016 Ratings
    Territory management8.06 Ratings7.616 Ratings
    Opportunity management10.06 Ratings7.815 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.06 Ratings9.014 Ratings
    Contract management8.06 Ratings7.914 Ratings
    Quote & order management9.06 Ratings6.116 Ratings
    Interaction tracking10.06 Ratings7.014 Ratings
    Channel / partner relationship management9.06 Ratings8.013 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 1CRM and Oracle Sales
    Feature
    1CRM
    8.7
    6 Ratings
    12% above category average
    Oracle Sales
    5.7
    15 Ratings
    30% below category average
    Case management9.06 Ratings5.615 Ratings
    Call center management8.06 Ratings6.412 Ratings
    Help desk management9.05 Ratings5.313 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 1CRM and Oracle Sales
    Feature
    1CRM
    9.0
    6 Ratings
    15% above category average
    Oracle Sales
    8.5
    13 Ratings
    9% above category average
    Lead management9.06 Ratings9.013 Ratings
    Email marketing9.06 Ratings8.012 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 1CRM and Oracle Sales
    Feature
    1CRM
    8.7
    6 Ratings
    12% above category average
    Oracle Sales
    7.6
    14 Ratings
    1% below category average
    Task management9.06 Ratings6.513 Ratings
    Billing and invoicing management7.06 Ratings8.02 Ratings
    Reporting10.06 Ratings8.414 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 1CRM and Oracle Sales
    Feature
    1CRM
    8.7
    6 Ratings
    13% above category average
    Oracle Sales
    8.1
    16 Ratings
    6% above category average
    Forecasting8.06 Ratings7.615 Ratings
    Pipeline visualization10.06 Ratings7.515 Ratings
    Customizable reports8.06 Ratings9.116 Ratings
    Customization
    Comparison of Customization features of 1CRM and Oracle Sales
    Feature
    1CRM
    8.0
    6 Ratings
    5% above category average
    Oracle Sales
    5.6
    17 Ratings
    31% below category average
    Custom fields8.06 Ratings5.617 Ratings
    Custom objects8.05 Ratings5.617 Ratings
    Scripting environment8.05 Ratings6.315 Ratings
    API for custom integration8.05 Ratings5.016 Ratings
    Security
    Comparison of Security features of 1CRM and Oracle Sales
    Feature
    1CRM
    8.0
    6 Ratings
    5% below category average
    Oracle Sales
    8.7
    18 Ratings
    4% above category average
    Single sign-on capability8.06 Ratings8.017 Ratings
    Role-based user permissions8.06 Ratings9.317 Ratings
    Social CRM
    Comparison of Social CRM features of 1CRM and Oracle Sales
    Feature
    1CRM
    8.5
    5 Ratings
    12% above category average
    Oracle Sales
    10.0
    11 Ratings
    28% above category average
    Social data8.05 Ratings10.011 Ratings
    Social engagement9.05 Ratings10.011 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 1CRM and Oracle Sales
    Feature
    1CRM
    9.0
    5 Ratings
    18% above category average
    Oracle Sales
    7.8
    14 Ratings
    3% above category average
    Marketing automation9.05 Ratings8.013 Ratings
    Compensation management9.05 Ratings7.612 Ratings
    Platform
    Comparison of Platform features of 1CRM and Oracle Sales
    Feature
    1CRM
    7.2
    4 Ratings
    6% below category average
    Oracle Sales
    7.5
    16 Ratings
    2% below category average
    Mobile access7.24 Ratings7.516 Ratings
    Best Alternatives
    1CRMOracle Sales
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Agentforce Sales
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    1CRMOracle Sales
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.4
    (40 ratings)
    Usability
    9.0
    (5 ratings)
    5.7
    (13 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.9
    (4 ratings)
    7.3
    (10 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    1CRMOracle Sales
    Likelihood to Recommend
    Portage CyberTech
    I liked the fact that all the customer data was in one place with easy access. Instead of trying to hunt down specific data points, everyone on our team had access to the data. It was connected to a booking system that we used which was easy to enter orders and keep track of all opportunities.
    Read full review
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    Pros
    Portage CyberTech
    • It analysis trade made on the day for the customer.
    • It helps to build product catalog and track information.
    • It manages and stores large amount of very sensitive or private data.
    Read full review
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    Cons
    Portage CyberTech
    • Some random logouts but way less compared to others.
    • Becomes a little cluttered as it has all products, services and order management.
    Incentivized
    Read full review
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
    Read full review
    Usability
    Portage CyberTech
    I give this rating due to ease of usage, data retrieval (which is integral part of my position), reporting and retention of information. I love the fact that we can assign tasks across the team and set targets etc.
    Read full review
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
    Read full review
    Performance
    Portage CyberTech
    No answers on this topic
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
    Read full review
    Support Rating
    Portage CyberTech
    Through the usage of 1CRM, customers are satisfied as the work is done easily and fast. So it ensures tracking and ranking client performance, sharing customizable dashboards. It also gives a way to easily see previous transaction and personalize the customer experience. So 1CRM ease our work to analysis and report the commodity sector.
    Read full review
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
    Read full review
    Online Training
    Portage CyberTech
    No answers on this topic
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
    Read full review
    Implementation Rating
    Portage CyberTech
    No answers on this topic
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Portage CyberTech
    It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.
    Incentivized
    Read full review
    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Portage CyberTech
    No answers on this topic
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
    Read full review
    Return on Investment
    Portage CyberTech
    • I'm satisfied with 1crm as it makes us to gain profit.
    • 1crm is used in our whole department which ease to collect data of customers.
    • It makes our job easy to store large amount of information.
    Read full review
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
    Read full review
    ScreenShots

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability