What users are saying about
56 Ratings
21 Ratings
56 Ratings
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Score 8.3 out of 100
21 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Security, Social CRM
  • Salesflare ranks higher in 2 feature sets: Integrations with 3rd-party Software, Platform
  • 1CRM and Salesflare are tied in 1 feature set: Customization

Sales Force Automation

9.3

1CRM

93%
7.9

Salesflare

79%
1CRM ranks higher in 7/9 features

Customer data management / contact management

9.6
96%
5 Ratings
8.4
84%
11 Ratings

Workflow management

9.6
96%
5 Ratings
8.0
80%
11 Ratings

Territory management

9.3
93%
5 Ratings
5.1
51%
2 Ratings

Opportunity management

9.6
96%
5 Ratings
8.1
81%
11 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
9.1
91%
11 Ratings

Contract management

8.8
88%
5 Ratings
10.0
100%
1 Rating

Quote & order management

9.6
96%
5 Ratings
6.1
61%
2 Ratings

Interaction tracking

9.6
96%
5 Ratings
8.4
84%
11 Ratings

Channel / partner relationship management

9.1
91%
5 Ratings
8.1
81%
7 Ratings

Customer Service & Support

9.6

1CRM

96%
8.3

Salesflare

83%
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
9.0
90%
1 Rating

Call center management

10.0
100%
5 Ratings
7.0
70%
1 Rating

Help desk management

9.3
93%
4 Ratings
9.0
90%
1 Rating

Marketing Automation

8.5

1CRM

85%
8.0

Salesflare

80%
1CRM ranks higher in 2/2 features

Lead management

8.6
86%
5 Ratings
8.0
80%
10 Ratings

Email marketing

8.3
83%
5 Ratings
7.9
79%
9 Ratings

CRM Project Management

9.0

1CRM

90%
8.0

Salesflare

80%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
8.0
80%
11 Ratings

Billing and invoicing management

8.7
87%
5 Ratings
8.0
80%
1 Rating

Reporting

9.4
94%
5 Ratings
8.0
80%
11 Ratings

CRM Reporting & Analytics

9.1

1CRM

91%
7.9

Salesflare

79%
1CRM ranks higher in 3/3 features

Forecasting

8.9
89%
5 Ratings
7.5
75%
9 Ratings

Pipeline visualization

9.4
94%
5 Ratings
8.9
89%
11 Ratings

Customizable reports

9.1
91%
5 Ratings
7.4
74%
10 Ratings

Customization

8.9

1CRM

89%
8.9

Salesflare

89%
1CRM ranks higher in 3/4 features

Custom fields

9.0
90%
5 Ratings
8.4
84%
10 Ratings

Custom objects

9.3
93%
4 Ratings
10.0
100%
2 Ratings

Scripting environment

8.6
86%
4 Ratings
N/A
0 Ratings

API for custom integration

8.7
87%
4 Ratings
8.3
83%
10 Ratings

Security

9.3

1CRM

93%
8.3

Salesflare

83%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
8.5
85%
7 Ratings

Role-based user permissions

9.4
94%
5 Ratings
8.0
80%
10 Ratings

Social CRM

9.1

1CRM

91%
8.4

Salesflare

84%
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
8.3
83%
8 Ratings

Social engagement

9.2
92%
4 Ratings
8.4
84%
8 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%
8.6

Salesflare

86%
1CRM ranks higher in 1/2 features

Marketing automation

8.3
83%
4 Ratings
8.1
81%
8 Ratings

Compensation management

8.6
86%
4 Ratings
9.0
90%
1 Rating

Platform

7.7

1CRM

77%
8.6

Salesflare

86%
Salesflare ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
8.6
86%
11 Ratings

Attribute Ratings

  • 1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
9.0

Salesflare

90%
11 Ratings

Usability

9.6

1CRM

96%
4 Ratings
8.9

Salesflare

89%
9 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings
9.1

Salesflare

91%
9 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

Salesflare

In my opinion, Salesflare is an excellent CRM for small businesses. It includes everything a small business needs to manage leads, deals, and contacts in one convenient location. When a client needs more information or something done, I can quickly record it in their account—perfect for B2B SaaS and small businesses selling B2B in general.
Aononna Tazin | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Salesflare

  • Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
  • Powerful data automation features so everything you do has maximum bottom-line impact.
  • Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.
Gilles De Clerck | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

Salesflare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$29 per user per month

Salesflare Editions & Modules

Edition
Growth$291
Pro$491
Enterprise$991
  1. per user per month
Additional Pricing Details

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

Salesflare

Salesflare 8.9
Based on 9 answers
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
Tomer Aharon | TrustRadius Reviewer

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Salesflare

Salesflare 9.1
Based on 9 answers
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends)But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
Sampath S | TrustRadius Reviewer

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Salesflare

  • So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
  • Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.
Aononna Tazin | TrustRadius Reviewer

Screenshots

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