1CRM vs Salesflare | TrustRadius

What users are saying about

Score 8.3 out of 10

Based on 56 reviews and ratings

Score 9.3 out of 10

Based on 21 reviews and ratings

Feature Set Ratings

1CRM ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Security, Social CRM
Salesflare ranks higher in 2 feature sets: Integrations with 3rd-party Software, Platform
1CRM and Salesflare are tied in 1 feature set: Customization

Sales Force Automation

9.3

1CRM

93%

7.9

Salesflare

79%

1CRM ranks higher in 7/9 features

Customer data management / contact management

9.6

96%

5 Ratings

8.4

84%

11 Ratings

Workflow management

9.6

96%

5 Ratings

8.0

80%

11 Ratings

Territory management

9.3

93%

5 Ratings

5.1

51%

2 Ratings

Opportunity management

9.6

96%

5 Ratings

8.1

81%

11 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6

86%

5 Ratings

9.1

91%

11 Ratings

Contract management

8.8

88%

5 Ratings

10.0

100%

1 Rating

Quote & order management

9.6

96%

5 Ratings

6.1

61%

2 Ratings

Interaction tracking

9.6

96%

5 Ratings

8.4

84%

11 Ratings

Channel / partner relationship management

9.1

91%

5 Ratings

8.1

81%

7 Ratings

Customer Service & Support

9.6

1CRM

96%

8.3

Salesflare

83%

1CRM ranks higher in 3/3 features

Case management

9.5

95%

5 Ratings

9.0

90%

1 Rating

Call center management

10.0

100%

5 Ratings

7.0

70%

1 Rating

Help desk management

9.3

93%

4 Ratings

9.0

90%

1 Rating

Marketing Automation

8.5

1CRM

85%

8.0

Salesflare

80%

1CRM ranks higher in 2/2 features

Lead management

8.6

86%

5 Ratings

8.0

80%

10 Ratings

Email marketing

8.3

83%

5 Ratings

7.9

79%

9 Ratings

CRM Project Management

9.0

1CRM

90%

8.0

Salesflare

80%

1CRM ranks higher in 3/3 features

Task management

9.0

90%

5 Ratings

8.0

80%

11 Ratings

Billing and invoicing management

8.7

87%

5 Ratings

8.0

80%

1 Rating

Reporting

9.4

94%

5 Ratings

8.0

80%

11 Ratings

CRM Reporting & Analytics

9.1

1CRM

91%

7.9

Salesflare

79%

1CRM ranks higher in 3/3 features

Forecasting

8.9

89%

5 Ratings

7.5

75%

9 Ratings

Pipeline visualization

9.4

94%

5 Ratings

8.9

89%

11 Ratings

Customizable reports

9.1

91%

5 Ratings

7.4

74%

10 Ratings

Customization

8.9

1CRM

89%

8.9

Salesflare

89%

1CRM ranks higher in 3/4 features

Custom fields

9.0

90%

5 Ratings

8.4

84%

10 Ratings

Custom objects

9.3

93%

4 Ratings

10.0

100%

2 Ratings

Scripting environment

8.6

86%

4 Ratings

N/A

0 Ratings

API for custom integration

8.7

87%

4 Ratings

8.3

83%

10 Ratings

Security

9.3

1CRM

93%

8.3

Salesflare

83%

1CRM ranks higher in 2/2 features

Single sign-on capability

9.1

91%

5 Ratings

8.5

85%

7 Ratings

Role-based user permissions

9.4

94%

5 Ratings

8.0

80%

10 Ratings

Social CRM

9.1

1CRM

91%

8.4

Salesflare

84%

1CRM ranks higher in 2/2 features

Social data

8.9

89%

4 Ratings

8.3

83%

8 Ratings

Social engagement

9.2

92%

4 Ratings

8.4

84%

8 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%

8.6

Salesflare

86%

1CRM ranks higher in 1/2 features

Marketing automation

8.3

83%

4 Ratings

8.1

81%

8 Ratings

Compensation management

8.6

86%

4 Ratings

9.0

90%

1 Rating

Platform

7.7

1CRM

77%

8.6

Salesflare

86%

Salesflare ranks higher in 1/1 features

Mobile access

7.7

77%

4 Ratings

8.6

86%

11 Ratings

Attribute Ratings

1CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

1CRM

96%

5 Ratings

9.0

Salesflare

90%

11 Ratings

1CRM

96%

4 Ratings

8.9

Salesflare

89%

9 Ratings

1CRM

97%

4 Ratings

9.1

Salesflare

91%

9 Ratings

Pros

Sales management.
Marketing management.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 5 answers on this topic

Zero learning curve, one-minute setup and dead easy to integrate with complementary tools.
Powerful data automation features so everything you do has maximum bottom-line impact.
Stellar customer support: response is quick and the team really goes out of their way to solve your specific problems. Up to setting up custom solutions for you.

Read full review

Gilles De Clerck

Growth Strategist

Ablaze Growth StudioComputer Software, 1-10 employees

View all 11 answers on this topic

Cons

It should also have voice commands.
UX needs to be more interactive.
Rest is great.

Read full review

Puneet Madan

Product Developer

DXC TechnologyInformation Technology & Services, 10,001+ employees

View all 5 answers on this topic

It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery

Read full review

Gary Shouldis

Founder & CEO

3Bug MediaMarketing and Advertising, 1-10 employees

View all 11 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Starting Price

—

1CRM Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

$29 per user per month

Salesflare Editions & Modules

Edition

Growth	$29¹
Pro	$49¹
Enterprise	$99¹

per user per month

Additional Pricing Details

—

Usability

1CRM 9.6

Based on 4 answers

1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!

Read full review

Garry Rumrill

Technical Product Specialist

Northern Safety & IndustrialRetail, 201-500 employees

View all 4 answers on this topic

Salesflare 8.9

Based on 9 answers

The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.

Read full review

Tomer Aharon

Co-Founder

PoptinComputer Software, 11-50 employees

View all 9 answers on this topic

Support Rating

1CRM 9.7

Based on 4 answers

I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.

Read full review

Rey Oneal Garcia

Account Manager

Reed Elsevier PhilippinesLegal Services, 1001-5000 employees

View all 4 answers on this topic

Salesflare 9.1

Based on 9 answers

Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends)But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!

Read full review

Sampath S

Head of Growth

SaaS MantraMarketing & Advertising, 11-50 employees

View all 9 answers on this topic

Alternatives Considered

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .

Read full review

Verified User

Analyst in Finance and Accounting

Capital Markets Company, 51-200 employees

View all 5 answers on this topic

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.

Read full review

Kevin Miller

Owner

Visionforce Solutions LLCMarketing & Advertising, 1-10 employees

View all 11 answers on this topic

Return on Investment

It has overall increased sales productivity.
Has reduced lead time for customer and made the deliveries faster and more efficient.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 5 answers on this topic

So far, as optimistic as I am about using the CRM, I've seen a short and speedy return on my investment.
Our sales process will quickly become more focused and effective. It's part of our operations and saves us time, but we've never tracked the financial impact.

Read full review

Aononna Tazin

Customer Relationship Management Specialist

Green Light LtdInformation Technology & Services, 51-200 employees

View all 11 answers on this topic

Screenshots

—

See All (5) Salesflare Screenshots

1CRM

Salesflare

1CRM

Salesflare

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

1CRM

Salesflare

Case management

Call center management

Help desk management

1CRM

Salesflare

Lead management

Email marketing

1CRM

Salesflare

Task management

Billing and invoicing management

Reporting

1CRM

Salesflare

Forecasting

Pipeline visualization

Customizable reports

1CRM

Salesflare

Custom fields

Custom objects

Scripting environment

API for custom integration

1CRM

Salesflare

Single sign-on capability

Role-based user permissions

1CRM

Salesflare

Social data

Social engagement

1CRM

Salesflare

Marketing automation

Compensation management

1CRM

Salesflare

Mobile access

1CRM

Salesflare

1CRM

Salesflare

1CRM

Salesflare

Likelihood to Recommend

1CRM

Salesflare

Pros

1CRM

Salesflare

Cons

1CRM

Salesflare

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version