What users are saying about
15 Ratings

Smartsheet

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Top Rated
253 Ratings
15 Ratings
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Score 6 out of 101

Smartsheet

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Top Rated
253 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

24SevenOffice

It is very well suited for a mid-level organization that has limited data and that does not require very complex analysis by integration with other software and data analysis. It is also very good to have a holistic view of financial analysis, accounts payable, receivables, payroll management, and other financial areas. It would not be very suitable when it requires integration with other software and tools, this could be one area of improvement. It can have better API's.
No photo available

Smartsheet

Smartsheets is very well suited for building and managing project plans, no matter how simple or complex they are. Budgets are easily managed and maintained, as are scheduling dates and assigning users 'action items' and permissions, with cell-level security features available out of the box. Smartsheets is well suited for collaboration. Multiple users, if given admin or editor privileges have the ability to make changes at once, avoiding issues that often can materialize regarding versioning errors typical, as a result of multiple authors or editors.For project managers, smartsheets has multiple 'views' available, which can come in handy depending on your specific purpose. For those interested in seeing all of the details, the standard view is a table/spreadsheet type of view. For a more agile approach, or a simplified user view, their 'task-list' type view can help to easily view in a card-type of format and classify those tasks that have been 'completed' versus 'in-progress' , 'in qa' or other relevant category / classification. Other views include the Gannt chart view, which is helpful for seeing things in a calendar-like view, helpful in showcasing things like dependencies.
No photo available

Feature Rating Comparison

Payroll Management

24SevenOffice
7.6
Smartsheet
Pay calculation
24SevenOffice
8.0
Smartsheet
Benefit plan administration
24SevenOffice
7.0
Smartsheet
Direct deposit files
24SevenOffice
7.0
Smartsheet
Salary revision and increment management
24SevenOffice
8.0
Smartsheet
Reimbursement management
24SevenOffice
8.0
Smartsheet

Customization

24SevenOffice
8.5
Smartsheet
API for custom integration
24SevenOffice
9.0
Smartsheet
Plug-ins
24SevenOffice
8.0
Smartsheet

Security

24SevenOffice
8.0
Smartsheet
Single sign-on capability
24SevenOffice
8.0
Smartsheet
Role-based user permissions
24SevenOffice
8.0
Smartsheet

Reporting & Analytics

24SevenOffice
8.3
Smartsheet
Dashboards
24SevenOffice
8.0
Smartsheet
Standard reports
24SevenOffice
8.0
Smartsheet
Custom reports
24SevenOffice
9.0
Smartsheet

General Ledger and Configurable Accounting

24SevenOffice
8.0
Smartsheet
Accounts payable
24SevenOffice
8.0
Smartsheet
Accounts receivable
24SevenOffice
9.0
Smartsheet
Global Financial Support
24SevenOffice
9.0
Smartsheet
Primary and Secondary Ledgers
24SevenOffice
8.0
Smartsheet
Intercompany Accounting
24SevenOffice
8.0
Smartsheet
Localizations
24SevenOffice
8.0
Smartsheet
Journals and Reconciliations
24SevenOffice
7.0
Smartsheet
Enterprise Accounting
24SevenOffice
8.0
Smartsheet
Configurable Accounting
24SevenOffice
8.0
Smartsheet
Centralized Rules Framework
24SevenOffice
7.0
Smartsheet
Standardized Processes
24SevenOffice
8.0
Smartsheet

Inventory Management

24SevenOffice
8.5
Smartsheet
Inventory tracking
24SevenOffice
9.0
Smartsheet
Automatic reordering
24SevenOffice
9.0
Smartsheet
Location management
24SevenOffice
8.0
Smartsheet
Manufacturing module
24SevenOffice
8.0
Smartsheet

Order Management

24SevenOffice
8.4
Smartsheet
Pricing
24SevenOffice
8.0
Smartsheet
Order entry
24SevenOffice
9.0
Smartsheet
Credit card processing
24SevenOffice
9.0
Smartsheet
Cost of goods sold
24SevenOffice
10.0
Smartsheet
Order Orchestration
24SevenOffice
10.0
Smartsheet
End-to-end order visibility
24SevenOffice
6.0
Smartsheet
Order exception Resolution
24SevenOffice
7.0
Smartsheet

Subledger and Financial Process

24SevenOffice
8.6
Smartsheet
Automated Invoice Processing
24SevenOffice
8.0
Smartsheet
Shared Services Payments
24SevenOffice
8.0
Smartsheet
Billings Management
24SevenOffice
8.0
Smartsheet
Customer Receipt Applications
24SevenOffice
9.0
Smartsheet
Customer Collections
24SevenOffice
9.0
Smartsheet
Revenue Recognition
24SevenOffice
10.0
Smartsheet
Cash Management
24SevenOffice
9.0
Smartsheet
Asset Management
24SevenOffice
9.0
Smartsheet
Travel & Expense Management
24SevenOffice
10.0
Smartsheet
Budgetary Control & Encumbrance Accounting
24SevenOffice
8.0
Smartsheet
Period Close
24SevenOffice
8.0
Smartsheet
Transactions Tax
24SevenOffice
8.0
Smartsheet
Subledger Reconciliations
24SevenOffice
8.0
Smartsheet
3rd Party Accounting Systems
24SevenOffice
9.0
Smartsheet

Project Financial Management

24SevenOffice
8.1
Smartsheet
Budgeting and Forecasting
24SevenOffice
9.0
Smartsheet
Project Costing
24SevenOffice
9.0
Smartsheet
Cost Capture
24SevenOffice
8.0
Smartsheet
Capital Project Management
24SevenOffice
8.0
Smartsheet
Customer Invoicing
24SevenOffice
9.0
Smartsheet
Customer Contract Compliance
24SevenOffice
8.0
Smartsheet
Project Revenue Recognition
24SevenOffice
8.0
Smartsheet
Project Financial Performance Analysis
24SevenOffice
9.0
Smartsheet
Project Financials Dashboard
24SevenOffice
7.0
Smartsheet
Real-time Financial Reporting
24SevenOffice
7.0
Smartsheet
Embedded Business Intelligence
24SevenOffice
7.0
Smartsheet
Project Planning Collaboration
24SevenOffice
8.0
Smartsheet

Project Execution Management

24SevenOffice
8.2
Smartsheet
Project Planning and Scheduling
24SevenOffice
7.0
Smartsheet
Project Manager Dashboard
24SevenOffice
8.0
Smartsheet
Resource Manager Dashboard
24SevenOffice
8.0
Smartsheet
Task Insight for Project Managers
24SevenOffice
8.0
Smartsheet
Project Manager Mobile Functionality
24SevenOffice
8.0
Smartsheet
Team Member Task Collaboration
24SevenOffice
9.0
Smartsheet
Team Member Mobile Functionality
24SevenOffice
8.0
Smartsheet
Project Candidate Search
24SevenOffice
8.0
Smartsheet
Project Candidate Comparison and Analysis
24SevenOffice
8.0
Smartsheet
Defineable Resource Pools
24SevenOffice
9.0
Smartsheet
Defineable Resource Pools
24SevenOffice
9.0
Smartsheet
Talent Profiles
24SevenOffice
8.0
Smartsheet
Real-Time Project Reporting
24SevenOffice
9.0
Smartsheet
Absence Management
24SevenOffice
8.0
Smartsheet
Product Lifecycle Management
24SevenOffice
8.0
Smartsheet

Grants Management

24SevenOffice
8.3
Smartsheet
Award Lifecycle Management
24SevenOffice
8.0
Smartsheet
Spending Control
24SevenOffice
8.0
Smartsheet
Indirect Cost Management
24SevenOffice
8.0
Smartsheet
Billing
24SevenOffice
9.0
Smartsheet

Procurement

24SevenOffice
7.8
Smartsheet
Sourcing Team Collaboration
24SevenOffice
9.0
Smartsheet
Sourcing Analysis
24SevenOffice
7.0
Smartsheet
Bids Analyzed and Compared
24SevenOffice
7.0
Smartsheet
Catalog Shopping E-Commerce for Employees
24SevenOffice
8.0
Smartsheet
Contract Authoring
24SevenOffice
8.0
Smartsheet
Contract Compliance Management
24SevenOffice
8.0
Smartsheet
Contract History
24SevenOffice
8.0
Smartsheet
Contract Renewal Automation
24SevenOffice
7.0
Smartsheet
Contract Repository
24SevenOffice
7.0
Smartsheet
Contract Standardization and Enforcement
24SevenOffice
8.0
Smartsheet
Electronic Signatures
24SevenOffice
9.0
Smartsheet
Invoice Automated Matching
24SevenOffice
9.0
Smartsheet
Purchasing Risk and Compliance Management
24SevenOffice
8.0
Smartsheet
Requisitions-to-Purchase Orders Integrated
24SevenOffice
8.0
Smartsheet
Spend Compliance Management
24SevenOffice
7.0
Smartsheet
Supplier Assessment
24SevenOffice
7.0
Smartsheet
Supplier Communication and Collaboration
24SevenOffice
8.0
Smartsheet
Supplier Management
24SevenOffice
8.0
Smartsheet
Supplier Portal
24SevenOffice
8.0
Smartsheet

Risk Management

24SevenOffice
7.8
Smartsheet
Risk Repository
24SevenOffice
7.0
Smartsheet
Control Management
24SevenOffice
8.0
Smartsheet
Control Mapping
24SevenOffice
8.0
Smartsheet
Control Efficiency Assessments
24SevenOffice
8.0
Smartsheet
Automated Control Assessments
24SevenOffice
8.0
Smartsheet
Assessment Capture
24SevenOffice
9.0
Smartsheet
Issue Detection
24SevenOffice
7.0
Smartsheet
Automatic Notification
24SevenOffice
7.0
Smartsheet
Remediation and Certification
24SevenOffice
8.0
Smartsheet

Logistics

24SevenOffice
7.8
Smartsheet
Transportation Planning and Optimization
24SevenOffice
8.0
Smartsheet
Transportation Sourcing Management
24SevenOffice
7.0
Smartsheet
Transportation Process Integration
24SevenOffice
7.0
Smartsheet
Transportation Execution Management
24SevenOffice
7.0
Smartsheet
Freight Payment Automation
24SevenOffice
8.0
Smartsheet
Trade Management
24SevenOffice
9.0
Smartsheet
Trade Regulatory Compliance Management
24SevenOffice
9.0
Smartsheet
Customs Entry Management
24SevenOffice
8.0
Smartsheet
Customs Document Management
24SevenOffice
8.0
Smartsheet
Customs Document Collaboration
24SevenOffice
8.0
Smartsheet
Fulfillment Management
24SevenOffice
9.0
Smartsheet
Inventory Visibility
24SevenOffice
9.0
Smartsheet
Warehouse Workforce Management
24SevenOffice
5.0
Smartsheet

Manufacturing

24SevenOffice
7.9
Smartsheet
Production Process Design
24SevenOffice
8.0
Smartsheet
Supply Chain Business Flows
24SevenOffice
8.0
Smartsheet
Production Management
24SevenOffice
9.0
Smartsheet
Contracted Manufacturing Management
24SevenOffice
8.0
Smartsheet
Configuration Management
24SevenOffice
8.0
Smartsheet
Work Definition
24SevenOffice
7.0
Smartsheet
Work Execution
24SevenOffice
7.0
Smartsheet
Advanced Fulfillment
24SevenOffice
8.0
Smartsheet
Manufacturing Costs
24SevenOffice
8.0
Smartsheet

Supply Chain

24SevenOffice
8.8
Smartsheet
Forecasting
24SevenOffice
8.0
Smartsheet
Inventory Planning
24SevenOffice
9.0
Smartsheet
Multi-tier Supply Chain Planning
24SevenOffice
9.0
Smartsheet
Performance Monitoring
24SevenOffice
9.0
Smartsheet

Product Lifecycle Management

24SevenOffice
8.0
Smartsheet
Ideation Management
24SevenOffice
8.0
Smartsheet
Requirements Management
24SevenOffice
8.0
Smartsheet
Proposal Management
24SevenOffice
7.0
Smartsheet
Innovation Portfolio Management
24SevenOffice
7.0
Smartsheet
Product Master Data Management
24SevenOffice
8.0
Smartsheet
Vendor Portal
24SevenOffice
9.0
Smartsheet
Project Portfolio Management
24SevenOffice
9.0
Smartsheet

Project Management

24SevenOffice
Smartsheet
8.3
Task Management
24SevenOffice
Smartsheet
8.6
Resource Management
24SevenOffice
Smartsheet
8.4
Gantt Charts
24SevenOffice
Smartsheet
9.0
Scheduling
24SevenOffice
Smartsheet
8.5
Workflow Automation
24SevenOffice
Smartsheet
8.6
Team Collaboration
24SevenOffice
Smartsheet
9.2
Support for Agile Methodology
24SevenOffice
Smartsheet
8.2
Support for Waterfall Methodology
24SevenOffice
Smartsheet
8.0
Document Management
24SevenOffice
Smartsheet
8.8
Email integration
24SevenOffice
Smartsheet
7.4
Mobile Access
24SevenOffice
Smartsheet
7.8
Timesheet Tracking
24SevenOffice
Smartsheet
7.8
Change request and Case Management
24SevenOffice
Smartsheet
7.7
Budget and Expense Management
24SevenOffice
Smartsheet
7.8

Professional Services Automation

24SevenOffice
Smartsheet
7.6
Quotes/estimates
24SevenOffice
Smartsheet
6.9
Invoicing
24SevenOffice
Smartsheet
6.4
Project & financial reporting
24SevenOffice
Smartsheet
8.4
Integration with accounting software
24SevenOffice
Smartsheet
8.7

Pros

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
No photo available
  • Easy to use and intuitive
  • Sleek, clean user interface
  • Manages user groups, security, and permissions with ease
No photo available

Cons

  • The customer support is very slow because I have to wait for more than 3 to 4 working days in order to get the email back from the company although it is usually the standard. I hope they can provide some changes to it in the future.
  • It costs a bit more to understand how the software works.
  • Most of the UI is fine, except a few area that require training.
No photo available
  • Better linking between Smartsheets
  • Integration with Google Forms where submissions can go straight to a Smartsheet.
  • Allow for card creation at all levels (when view is changed from grid mode that has nested rows)
Thomas Boon Koo profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Smartsheet8.9
Based on 20 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer profile photo

Usability

No score
No answers yet
No answers on this topic
Smartsheet9.2
Based on 5 answers
I would give it this rating because it is very intuitive; however, some of the formulas take a bit more explanation to set up and they do not always work as expected.
Amber Bales profile photo

Support

No score
No answers yet
No answers on this topic
Smartsheet6.8
Based on 5 answers
I usually get a response within a few hours. I even followed up with a tech support specialist that I met while at the Smartsheet headquarters and he was able to help me out with another (very complex) formula.
Amber Bales profile photo

Implementation

No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
Involve as many people as possible in the process, so they are not surprised by it. Get an executive sponsor to send out an email expressing their support of Smartsheet to minimize resistance.
Kris Walsh profile photo

Alternatives Considered

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
No photo available
Not everyone has a Gmail account or Microsoft Access, with Smatsheet you do not have to worry about that! They are cloud based and all you need to do is share your spreadsheet with another user if you wish. We currently are testing Smartsheet because it has many elements we seek to utilize and the live collaboration is great! I may not have used many other tools thus far, but Smartsheet is definitely a top leader for project management tools.
Lauren Cruz profile photo

Return on Investment

  • the ROI on this software is definitely positive. It saves time on accounting and bill payments.
  • The corporate structure uses this system for managing employee expenses that are borne by the company and keeps accurate results of all expenses
  • Overall a great software that can be used for a long-term basis for mid-level complexities.
No photo available
  • Overall. increased employee efficiency
  • Improved work flow and communication
  • Better customer service with more accurate end products
Courtney Barringer profile photo

Pricing Details

24SevenOffice

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details