What users are saying about
15 Ratings

Smartsheet

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Top Rated
268 Ratings
15 Ratings
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Score 5.8 out of 101

Smartsheet

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Top Rated
268 Ratings
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Score 8.4 out of 101

Add comparison

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley profile photo

Smartsheet

While Smartsheet can't quite do everything Excel can, it can completely replace Microsoft Project and some other collaboration tools. I really like the sharing ability within the tool, and the fact that your sheets come with multiple options for sharing to users who do not even have Smartsheet accounts. It makes collaboration very easy. It also has good options to store and track documentation and comments related to each item/task.
Joshua Pekar profile photo

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
Smartsheet
Pay calculation
24SevenOffice
7.0
Smartsheet
Benefit plan administration
24SevenOffice
7.5
Smartsheet
Direct deposit files
24SevenOffice
5.5
Smartsheet
Salary revision and increment management
24SevenOffice
8.5
Smartsheet
Reimbursement management
24SevenOffice
7.5
Smartsheet

Customization

24SevenOffice
8.0
Smartsheet
API for custom integration
24SevenOffice
9.0
Smartsheet
Plug-ins
24SevenOffice
7.0
Smartsheet

Security

24SevenOffice
7.2
Smartsheet
Single sign-on capability
24SevenOffice
7.0
Smartsheet
Role-based user permissions
24SevenOffice
7.5
Smartsheet

Reporting & Analytics

24SevenOffice
7.2
Smartsheet
Dashboards
24SevenOffice
7.0
Smartsheet
Standard reports
24SevenOffice
8.0
Smartsheet
Custom reports
24SevenOffice
6.5
Smartsheet

General Ledger and Configurable Accounting

24SevenOffice
6.5
Smartsheet
Accounts payable
24SevenOffice
6.0
Smartsheet
Accounts receivable
24SevenOffice
6.5
Smartsheet
Global Financial Support
24SevenOffice
7.5
Smartsheet
Primary and Secondary Ledgers
24SevenOffice
7.0
Smartsheet
Intercompany Accounting
24SevenOffice
6.0
Smartsheet
Localizations
24SevenOffice
7.5
Smartsheet
Journals and Reconciliations
24SevenOffice
6.0
Smartsheet
Enterprise Accounting
24SevenOffice
5.5
Smartsheet
Configurable Accounting
24SevenOffice
7.5
Smartsheet
Centralized Rules Framework
24SevenOffice
6.0
Smartsheet
Standardized Processes
24SevenOffice
6.0
Smartsheet

Inventory Management

24SevenOffice
7.1
Smartsheet
Inventory tracking
24SevenOffice
8.0
Smartsheet
Automatic reordering
24SevenOffice
7.0
Smartsheet
Location management
24SevenOffice
7.0
Smartsheet
Manufacturing module
24SevenOffice
6.5
Smartsheet

Order Management

24SevenOffice
7.8
Smartsheet
Pricing
24SevenOffice
8.0
Smartsheet
Order entry
24SevenOffice
9.0
Smartsheet
Credit card processing
24SevenOffice
7.0
Smartsheet
Cost of goods sold
24SevenOffice
8.5
Smartsheet
Order Orchestration
24SevenOffice
7.5
Smartsheet
End-to-end order visibility
24SevenOffice
7.5
Smartsheet
Order exception Resolution
24SevenOffice
7.0
Smartsheet

Subledger and Financial Process

24SevenOffice
7.4
Smartsheet
Automated Invoice Processing
24SevenOffice
8.0
Smartsheet
Shared Services Payments
24SevenOffice
7.0
Smartsheet
Billings Management
24SevenOffice
6.0
Smartsheet
Customer Receipt Applications
24SevenOffice
8.0
Smartsheet
Customer Collections
24SevenOffice
8.0
Smartsheet
Revenue Recognition
24SevenOffice
8.0
Smartsheet
Cash Management
24SevenOffice
9.0
Smartsheet
Asset Management
24SevenOffice
6.5
Smartsheet
Travel & Expense Management
24SevenOffice
8.0
Smartsheet
Budgetary Control & Encumbrance Accounting
24SevenOffice
6.0
Smartsheet
Period Close
24SevenOffice
7.0
Smartsheet
Transactions Tax
24SevenOffice
8.0
Smartsheet
Subledger Reconciliations
24SevenOffice
6.5
Smartsheet
3rd Party Accounting Systems
24SevenOffice
7.5
Smartsheet

Project Financial Management

24SevenOffice
7.3
Smartsheet
Budgeting and Forecasting
24SevenOffice
8.5
Smartsheet
Project Costing
24SevenOffice
7.0
Smartsheet
Cost Capture
24SevenOffice
8.5
Smartsheet
Capital Project Management
24SevenOffice
6.5
Smartsheet
Customer Invoicing
24SevenOffice
6.5
Smartsheet
Customer Contract Compliance
24SevenOffice
8.5
Smartsheet
Project Revenue Recognition
24SevenOffice
8.0
Smartsheet
Project Financial Performance Analysis
24SevenOffice
8.0
Smartsheet
Project Financials Dashboard
24SevenOffice
6.0
Smartsheet
Real-time Financial Reporting
24SevenOffice
7.0
Smartsheet
Embedded Business Intelligence
24SevenOffice
6.0
Smartsheet
Project Planning Collaboration
24SevenOffice
7.5
Smartsheet

Project Execution Management

24SevenOffice
7.4
Smartsheet
Project Planning and Scheduling
24SevenOffice
8.0
Smartsheet
Project Manager Dashboard
24SevenOffice
7.5
Smartsheet
Resource Manager Dashboard
24SevenOffice
8.0
Smartsheet
Task Insight for Project Managers
24SevenOffice
7.5
Smartsheet
Project Manager Mobile Functionality
24SevenOffice
6.0
Smartsheet
Team Member Task Collaboration
24SevenOffice
7.0
Smartsheet
Team Member Mobile Functionality
24SevenOffice
5.5
Smartsheet
Project Candidate Search
24SevenOffice
7.0
Smartsheet
Project Candidate Comparison and Analysis
24SevenOffice
6.5
Smartsheet
Defineable Resource Pools
24SevenOffice
9.0
Smartsheet
Defineable Resource Pools
24SevenOffice
7.0
Smartsheet
Talent Profiles
24SevenOffice
7.0
Smartsheet
Real-Time Project Reporting
24SevenOffice
8.5
Smartsheet
Absence Management
24SevenOffice
8.0
Smartsheet
Product Lifecycle Management
24SevenOffice
8.0
Smartsheet

Grants Management

24SevenOffice
7.4
Smartsheet
Award Lifecycle Management
24SevenOffice
8.0
Smartsheet
Spending Control
24SevenOffice
6.5
Smartsheet
Indirect Cost Management
24SevenOffice
7.5
Smartsheet
Billing
24SevenOffice
7.5
Smartsheet

Procurement

24SevenOffice
6.8
Smartsheet
Sourcing Team Collaboration
24SevenOffice
8.0
Smartsheet
Sourcing Analysis
24SevenOffice
7.0
Smartsheet
Bids Analyzed and Compared
24SevenOffice
7.0
Smartsheet
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.5
Smartsheet
Contract Authoring
24SevenOffice
7.5
Smartsheet
Contract Compliance Management
24SevenOffice
6.5
Smartsheet
Contract History
24SevenOffice
5.5
Smartsheet
Contract Renewal Automation
24SevenOffice
7.5
Smartsheet
Contract Repository
24SevenOffice
6.5
Smartsheet
Contract Standardization and Enforcement
24SevenOffice
6.0
Smartsheet
Electronic Signatures
24SevenOffice
7.0
Smartsheet
Invoice Automated Matching
24SevenOffice
8.5
Smartsheet
Purchasing Risk and Compliance Management
24SevenOffice
7.5
Smartsheet
Requisitions-to-Purchase Orders Integrated
24SevenOffice
6.0
Smartsheet
Spend Compliance Management
24SevenOffice
6.5
Smartsheet
Supplier Assessment
24SevenOffice
7.5
Smartsheet
Supplier Communication and Collaboration
24SevenOffice
7.5
Smartsheet
Supplier Management
24SevenOffice
5.5
Smartsheet
Supplier Portal
24SevenOffice
6.0
Smartsheet

Risk Management

24SevenOffice
6.9
Smartsheet
Risk Repository
24SevenOffice
7.0
Smartsheet
Control Management
24SevenOffice
8.0
Smartsheet
Control Mapping
24SevenOffice
5.5
Smartsheet
Control Efficiency Assessments
24SevenOffice
7.0
Smartsheet
Automated Control Assessments
24SevenOffice
7.5
Smartsheet
Assessment Capture
24SevenOffice
6.5
Smartsheet
Issue Detection
24SevenOffice
7.0
Smartsheet
Automatic Notification
24SevenOffice
8.0
Smartsheet
Remediation and Certification
24SevenOffice
5.5
Smartsheet

Logistics

24SevenOffice
7.0
Smartsheet
Transportation Planning and Optimization
24SevenOffice
7.5
Smartsheet
Transportation Sourcing Management
24SevenOffice
5.5
Smartsheet
Transportation Process Integration
24SevenOffice
7.0
Smartsheet
Transportation Execution Management
24SevenOffice
7.0
Smartsheet
Freight Payment Automation
24SevenOffice
8.5
Smartsheet
Trade Management
24SevenOffice
6.0
Smartsheet
Trade Regulatory Compliance Management
24SevenOffice
8.0
Smartsheet
Customs Entry Management
24SevenOffice
6.0
Smartsheet
Customs Document Management
24SevenOffice
7.5
Smartsheet
Customs Document Collaboration
24SevenOffice
8.0
Smartsheet
Fulfillment Management
24SevenOffice
6.0
Smartsheet
Inventory Visibility
24SevenOffice
9.0
Smartsheet
Warehouse Workforce Management
24SevenOffice
5.0
Smartsheet

Manufacturing

24SevenOffice
6.7
Smartsheet
Production Process Design
24SevenOffice
8.5
Smartsheet
Supply Chain Business Flows
24SevenOffice
7.0
Smartsheet
Production Management
24SevenOffice
8.0
Smartsheet
Contracted Manufacturing Management
24SevenOffice
5.5
Smartsheet
Configuration Management
24SevenOffice
6.5
Smartsheet
Work Definition
24SevenOffice
5.5
Smartsheet
Work Execution
24SevenOffice
7.5
Smartsheet
Advanced Fulfillment
24SevenOffice
6.5
Smartsheet
Manufacturing Costs
24SevenOffice
5.5
Smartsheet

Supply Chain

24SevenOffice
7.9
Smartsheet
Forecasting
24SevenOffice
8.0
Smartsheet
Inventory Planning
24SevenOffice
9.0
Smartsheet
Multi-tier Supply Chain Planning
24SevenOffice
6.5
Smartsheet
Performance Monitoring
24SevenOffice
8.0
Smartsheet

Product Lifecycle Management

24SevenOffice
7.4
Smartsheet
Ideation Management
24SevenOffice
8.0
Smartsheet
Requirements Management
24SevenOffice
6.0
Smartsheet
Proposal Management
24SevenOffice
5.0
Smartsheet
Innovation Portfolio Management
24SevenOffice
7.0
Smartsheet
Product Master Data Management
24SevenOffice
8.5
Smartsheet
Vendor Portal
24SevenOffice
8.0
Smartsheet
Project Portfolio Management
24SevenOffice
9.5
Smartsheet

Project Management

24SevenOffice
Smartsheet
8.4
Task Management
24SevenOffice
Smartsheet
8.8
Resource Management
24SevenOffice
Smartsheet
8.4
Gantt Charts
24SevenOffice
Smartsheet
9.1
Scheduling
24SevenOffice
Smartsheet
8.6
Workflow Automation
24SevenOffice
Smartsheet
8.7
Team Collaboration
24SevenOffice
Smartsheet
9.3
Support for Agile Methodology
24SevenOffice
Smartsheet
8.4
Support for Waterfall Methodology
24SevenOffice
Smartsheet
8.3
Document Management
24SevenOffice
Smartsheet
8.8
Email integration
24SevenOffice
Smartsheet
7.5
Mobile Access
24SevenOffice
Smartsheet
7.9
Timesheet Tracking
24SevenOffice
Smartsheet
8.1
Change request and Case Management
24SevenOffice
Smartsheet
7.8
Budget and Expense Management
24SevenOffice
Smartsheet
8.0

Professional Services Automation

24SevenOffice
Smartsheet
7.5
Quotes/estimates
24SevenOffice
Smartsheet
6.7
Invoicing
24SevenOffice
Smartsheet
6.3
Project & financial reporting
24SevenOffice
Smartsheet
8.4
Integration with accounting software
24SevenOffice
Smartsheet
8.7

Pros

  • Invoicing is a strength. The invoices produced are clear, correct and legible.
  • We have found some decent time-saving solutions within its project management suite, including an excellent task organizer.
  • Installation of the software is a snap due to the cloud solution.
Clinton Verley profile photo
  • Easy to use and intuitive
  • Sleek, clean user interface
  • Manages user groups, security, and permissions with ease
No photo available

Cons

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley profile photo
  • I would love to see the ability customize some of the forms with our own branding.
  • I would love the ability to be able to delete a sheet, even if I was not the owner. Perhaps maybe give an overall administrator status. We have folks who have left the company and I cannot delete their old sheets. It gets very cluttered.
Megan Gates profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Smartsheet8.9
Based on 20 answers
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
Kris Walsh profile photo

Usability

No score
No answers yet
No answers on this topic
Smartsheet9.2
Based on 5 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss profile photo

Support

No score
No answers yet
No answers on this topic
Smartsheet6.8
Based on 5 answers
The product works great. The support team is responsive, but hardly ever needed. Training and consulting is free.
Kris Walsh profile photo

Implementation

No score
No answers yet
No answers on this topic
Smartsheet9.7
Based on 5 answers
Great product
Kristin Komassa profile photo

Alternatives Considered

We selected 24SevenOffice because the vendor made a lot of promises and demos related to network uptime and features. None of this ended up being exactly correct in real life. I have never used any other PM software so I can't really speak to how it compares in a lot of those ways.
Clinton Verley profile photo
I have used Microsoft Project, Basecamp, OmniPlan and Excel to organize projects. Smartsheet, by far, is my favorite. Although Smartsheet is not quite as detailed with Gantt charts as Microsoft Project and OmniPlan, it is much more user friendly. Smartsheet also has the capability to do similar functions that you find in Excel such as formulas, sorting, etc. However, my favorite [thing about] Smartsheet is the collaboration features and real-time updates. Linking cells across sheets together, leaving comment threads, adding attachments, using Google Hangouts, entering a sheet at the same time as your teammates, and sending updates and reminders are just a few examples of how teams can work together. Collaborators don't even need a license - they can simply log in if you invite them! Lastly, Smartsheet has solutions for so many different kinds of projects that I have used it both at work and for my many volunteer projects for large project management, planning events, managing grants, developing/conducting surveys and more. This does not even include the additional platforms I have not tried such as employee hiring, budgeting, and document routing. There seems to be a template or solution for just about anything. You just have to get in there and play!
Meghan M. Prentiss profile photo

Return on Investment

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley profile photo
  • Better overall visibility of current workload for projects and scheduling.
  • We have hit roadblocks with users who just refuse to learn a new tool or do not take a second look.
Lauren Cruz profile photo

Pricing Details

24SevenOffice

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Smartsheet

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details