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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    24SevenOffice

    Score9 out of 10
    N/A24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A

    Smartsheet

    Score8.3 out of 10
    N/ASmartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

    $12

    per month per user (up to 10 users)

    Pricing
    24SevenOfficeSmartsheet
    Editions & Modules
    No answers on this topic
    Pro
    $12
    per month per user (up to 10 users)
    Business
    $24
    per month per user (3 user minimum)
    Enterprise
    Contact Sales
    Advanced Work Management
    Contact Sales
    Offerings
    Pricing Offerings
    24SevenOfficeSmartsheet
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    24SevenOfficeSmartsheet
    Considered Both Products
    24SevenOffice
    No answer on this topic
    Smartsheet
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    62 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    51 Answers
    Features
    24SevenOfficeSmartsheet
    Payroll Management
    Comparison of Payroll Management features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    Smartsheet
    -
    Ratings
    Pay calculation6.72 Ratings00 Ratings
    Benefit plan administration7.62 Ratings00 Ratings
    Direct deposit files5.12 Ratings00 Ratings
    Customization
    Comparison of Customization features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    7.9
    2 Ratings
    4% above category average
    Smartsheet
    -
    Ratings
    API for custom integration9.02 Ratings00 Ratings
    Plug-ins6.72 Ratings00 Ratings
    Security
    Comparison of Security features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    7.0
    2 Ratings
    19% below category average
    Smartsheet
    -
    Ratings
    Single sign-on capability6.72 Ratings00 Ratings
    Role-based user permissions7.42 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    6.9
    2 Ratings
    9% below category average
    Smartsheet
    -
    Ratings
    Dashboards6.72 Ratings00 Ratings
    Standard reports8.02 Ratings00 Ratings
    Custom reports5.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    6.1
    3 Ratings
    23% below category average
    Smartsheet
    -
    Ratings
    Accounts payable8.03 Ratings00 Ratings
    Accounts receivable6.03 Ratings00 Ratings
    Global Financial Support6.03 Ratings00 Ratings
    Primary and Secondary Ledgers7.03 Ratings00 Ratings
    Journals and Reconciliations6.03 Ratings00 Ratings
    Configurable Accounting6.03 Ratings00 Ratings
    Standardized Processes5.03 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    6.8
    2 Ratings
    16% below category average
    Smartsheet
    -
    Ratings
    Inventory tracking7.72 Ratings00 Ratings
    Automatic reordering6.52 Ratings00 Ratings
    Location management6.72 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% below category average
    Smartsheet
    -
    Ratings
    Pricing8.02 Ratings00 Ratings
    Order entry9.02 Ratings00 Ratings
    Credit card processing6.52 Ratings00 Ratings
    Cost of goods sold8.12 Ratings00 Ratings
    Order Orchestration6.82 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    7.0
    3 Ratings
    8% below category average
    Smartsheet
    -
    Ratings
    Billing Management7.03 Ratings00 Ratings
    Cash and Asset Management7.03 Ratings00 Ratings
    Travel & Expense Management7.03 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting5.52 Ratings00 Ratings
    Period Close6.72 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    Smartsheet
    -
    Ratings
    Budgeting and Forecasting8.42 Ratings00 Ratings
    Project Costing6.52 Ratings00 Ratings
    Cost Capture8.62 Ratings00 Ratings
    Capital Project Management6.12 Ratings00 Ratings
    Customer Contract Compliance8.62 Ratings00 Ratings
    Project Revenue Recognition8.02 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    7.1
    2 Ratings
    0% below category average
    Smartsheet
    -
    Ratings
    Project Planning and Scheduling8.32 Ratings00 Ratings
    Task Insight for Project Managers7.42 Ratings00 Ratings
    Project Mobile Functionality5.52 Ratings00 Ratings
    Definable Resource Pools9.01 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    7.1
    2 Ratings
    5% below category average
    Smartsheet
    -
    Ratings
    Award Lifecycle Management8.02 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    6.6
    2 Ratings
    7% below category average
    Smartsheet
    -
    Ratings
    Bids Analyzed and Compared7.01 Ratings00 Ratings
    Contract Authoring7.42 Ratings00 Ratings
    Contract Repository6.42 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated5.52 Ratings00 Ratings
    Supplier Management4.82 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    6.7
    2 Ratings
    1% below category average
    Smartsheet
    -
    Ratings
    Risk Repository7.02 Ratings00 Ratings
    Control Management8.02 Ratings00 Ratings
    Control Efficiency Assessments6.72 Ratings00 Ratings
    Issue Detection7.02 Ratings00 Ratings
    Remediation and Certification4.82 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    6.8
    2 Ratings
    3% below category average
    Smartsheet
    -
    Ratings
    Transportation Planning and Optimization7.42 Ratings00 Ratings
    Transportation Execution Management7.01 Ratings00 Ratings
    Trade and Customs Management5.22 Ratings00 Ratings
    Fulfillment Management5.22 Ratings00 Ratings
    Warehouse Workforce Management5.01 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    6.4
    2 Ratings
    16% below category average
    Smartsheet
    -
    Ratings
    Production Process Design8.62 Ratings00 Ratings
    Production Management7.72 Ratings00 Ratings
    Configuration Management6.12 Ratings00 Ratings
    Work Execution7.62 Ratings00 Ratings
    Manufacturing Costs4.82 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% above category average
    Smartsheet
    -
    Ratings
    Forecasting8.01 Ratings00 Ratings
    Inventory Planning9.02 Ratings00 Ratings
    Performance Monitoring7.72 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    7.3
    2 Ratings
    1% below category average
    Smartsheet
    -
    Ratings
    Proposal Management4.52 Ratings00 Ratings
    Product Master Data Management8.62 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    -
    Ratings
    Smartsheet
    9.1
    129 Ratings
    17% above category average
    Task Management00 Ratings9.8126 Ratings
    Resource Management00 Ratings10.0108 Ratings
    Gantt Charts00 Ratings9.0109 Ratings
    Scheduling00 Ratings9.8111 Ratings
    Workflow Automation00 Ratings9.2100 Ratings
    Team Collaboration00 Ratings10.0122 Ratings
    Support for Agile Methodology00 Ratings8.981 Ratings
    Support for Waterfall Methodology00 Ratings9.079 Ratings
    Document Management00 Ratings9.2101 Ratings
    Email integration00 Ratings9.0100 Ratings
    Mobile Access00 Ratings8.096 Ratings
    Timesheet Tracking00 Ratings9.762 Ratings
    Change request and Case Management00 Ratings8.169 Ratings
    Budget and Expense Management00 Ratings8.075 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of 24SevenOffice and Smartsheet
    Feature
    24SevenOffice
    -
    Ratings
    Smartsheet
    7.9
    66 Ratings
    3% above category average
    Quotes/estimates00 Ratings8.144 Ratings
    Invoicing00 Ratings7.537 Ratings
    Project & financial reporting00 Ratings8.760 Ratings
    Integration with accounting software00 Ratings7.332 Ratings
    Best Alternatives
    24SevenOfficeSmartsheet
    Small Businesses
    Intuit Enterprise Suite
    Score9.1 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    24SevenOfficeSmartsheet
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.3
    (146 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (24 ratings)
    Usability
    5.0
    (1 ratings)
    9.2
    (17 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (45 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (6 ratings)
    User Testimonials
    24SevenOfficeSmartsheet
    Likelihood to Recommend
    24SevenOffice
    I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
    Incentivized
    Read full review
    Smartsheet
    Smartsheet shines for collaboration. When you have multiple people involved with planning events Smartsheet makes it easy to share and collaborate. For instance, multiple people can be in Smartsheet working at the same time. Also setting permissions for exactly those who need to know is quite easy with Smartsheet. For data analytics and general spreadsheet purposes Excel is better but for project management and event planning Smartsheet is superior
    Incentivized
    Read full review
    Pros
    24SevenOffice
    • Excellent UI that is easy to use. All features are a breeze.
    • Because of the depth at which it has data, it can be used very well.
    • Its integration with other ERP software is also possible for better analysis.
    Incentivized
    Read full review
    Smartsheet
    • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
    • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
    • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
    Incentivized
    Read full review
    Cons
    24SevenOffice
    • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
    • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
    • We have had to pay for any support on the above issues.
    Incentivized
    Read full review
    Smartsheet
    • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
    • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
    Incentivized
    Read full review
    Likelihood to Renew
    24SevenOffice
    No answers on this topic
    Smartsheet
    It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
    Incentivized
    Read full review
    Usability
    24SevenOffice
    Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
    Incentivized
    Read full review
    Smartsheet
    Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
    Incentivized
    Read full review
    Support Rating
    24SevenOffice
    No answers on this topic
    Smartsheet
    I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
    Incentivized
    Read full review
    Implementation Rating
    24SevenOffice
    No answers on this topic
    Smartsheet
    It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
    Read full review
    Alternatives Considered
    24SevenOffice
    24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
    Incentivized
    Read full review
    Smartsheet
    Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
    Incentivized
    Read full review
    Return on Investment
    24SevenOffice
    • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
    • That said the network issues represent lost hours/money.
    • The added training is also expensive.
    Incentivized
    Read full review
    Smartsheet
    • This has really opened up collaboration across teams. A lot less working in silos.
    • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
    Incentivized
    Read full review
    ScreenShots