What users are saying about
12 Ratings
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Top Rated
674 Ratings
12 Ratings
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Score 9.7 out of 100

Constant Contact

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Top Rated
674 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

360 Campaigner

360 Campaigner has simplistic marketing solutions, from email marketing, and automatic social media posting. Besides, 360 Campaigner has email delivery notifications and tracking, which helps the company to know when an audience has received an email. Furthermore, on lead management and nurturing, 360 Campaigner has played a critical role.
Jessica Bwire | TrustRadius Reviewer

Constant Contact

For me, Constant Contact is the top tool when it comes to smart email automation , which allows us to use specific triggers to send emails to targeted recipients. This makes it convenient to send just the right emails to people when they sign up for our product, make a successful or failed transaction etc[.] Another strong aspect of Constant Contact is its social marketing capability, which makes it convenient managing our Instagram and Facebook ads.
Laura Adanne Obi | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

360 Campaigner
9.6
Constant Contact
7.8
WYSIWYG email editor
360 Campaigner
10.0
Constant Contact
7.9
Dynamic content
360 Campaigner
9.0
Constant Contact
7.7
Ability to test dynamic content
360 Campaigner
10.0
Constant Contact
7.6
Landing pages
360 Campaigner
10.0
Constant Contact
7.9
A/B testing
360 Campaigner
9.0
Constant Contact
7.3
Mobile optimization
360 Campaigner
10.0
Constant Contact
8.0
Email deliverability reporting
360 Campaigner
9.0
Constant Contact
8.7
List management
360 Campaigner
9.0
Constant Contact
8.2
Triggered drip sequences
360 Campaigner
10.0
Constant Contact
7.0

Lead Management

360 Campaigner
9.8
Constant Contact
Lead nurturing
360 Campaigner
10.0
Constant Contact
Lead scoring and grading
360 Campaigner
10.0
Constant Contact
Data quality management
360 Campaigner
10.0
Constant Contact
Automated sales alerts and tasks
360 Campaigner
9.0
Constant Contact

Campaign Management

360 Campaigner
9.5
Constant Contact
Calendaring
360 Campaigner
9.0
Constant Contact
Event/webinar marketing
360 Campaigner
10.0
Constant Contact

Social Media Marketing

360 Campaigner
10.0
Constant Contact
Social sharing and campaigns
360 Campaigner
10.0
Constant Contact
Social profile integration
360 Campaigner
10.0
Constant Contact

Reporting & Analytics

360 Campaigner
9.3
Constant Contact
8.0
Dashboards
360 Campaigner
9.0
Constant Contact
8.0
Standard reports
360 Campaigner
10.0
Constant Contact
8.3
Custom reports
360 Campaigner
9.0
Constant Contact
7.7

Platform & Infrastructure

360 Campaigner
9.3
Constant Contact
API
360 Campaigner
9.0
Constant Contact
Role-based workflow & approvals
360 Campaigner
9.0
Constant Contact
Customizability
360 Campaigner
10.0
Constant Contact
Integration with Salesforce.com
360 Campaigner
9.0
Constant Contact
Integration with Microsoft Dynamics CRM
360 Campaigner
9.0
Constant Contact
Integration with SugarCRM
360 Campaigner
10.0
Constant Contact

Pre-Send Testing

360 Campaigner
Constant Contact
8.3
URL Validation
360 Campaigner
Constant Contact
8.5
Link Tracking
360 Campaigner
Constant Contact
8.3
Image Validation
360 Campaigner
Constant Contact
8.1
Inbox Display
360 Campaigner
Constant Contact
8.0
Email Accessibility Tools
360 Campaigner
Constant Contact
8.3
Spelling and Grammar Check
360 Campaigner
Constant Contact
8.2
Spam Testing
360 Campaigner
Constant Contact
8.2
Email Previews
360 Campaigner
Constant Contact
8.7

Pros

360 Campaigner

  • 360 Campaigner has lead management, which helps in segmentation and lead nurturing.
  • 360 Campaigner supports email marketing and delivery tracking.
  • Mobile optimization is another marketing solution.
Jessica Bwire | TrustRadius Reviewer

Constant Contact

  • It comprises very interesting tools that help us in making newsletters look more mobile friendly and bring day-to-day convenience for the users.
  • It gives us maximum freedom for creating interactive and attractive marketing campaigns.
  • This comprehensive platform helps me a lot in completing marketing strategies.
  • Efficient reporting and statistics is the biggest plus of this tool.
Elizabeth Mason | TrustRadius Reviewer

Cons

360 Campaigner

  • No mobile application for 360 Campaigner.
  • Furthermore, 360 Campaigner requires online classes, to make the software more efficient.
  • Lastly, the dashboard of 360 Campaigner is inflexible and not practical to use.
Jessica Bwire | TrustRadius Reviewer

Constant Contact

  • The interface is definitely a bit difficult to use and it takes some getting used to.
  • More customization and exporting of html would be awesome.
  • They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

360 Campaigner

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 9.0
Based on 21 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

Usability

360 Campaigner

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 9 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

Reliability and Availability

360 Campaigner

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 9.0
Based on 4 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

Performance

360 Campaigner

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 4 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

Support Rating

360 Campaigner

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 17 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

Implementation Rating

360 Campaigner

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 9 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

Alternatives Considered

360 Campaigner

360 Campaigner has a delivery tracking option, which helps us understand the moment an email has been received. Also, lead segmentation is a tool that helps us know our market, and keep the client's database. The drip email marketing is another feature that I see with 360 Campaigner. Lastly, 360 Campaigner can easily extract or dig the client's contacts from various sources.
Jessica Bwire | TrustRadius Reviewer

Constant Contact

Mailchimp has ess customizable options and very basic pre-built templates. Very few features and options compared to Constant Contact. It's better for absolute beginners who are starting a business as Mailchimp provides a free trial of up to 200 customers which is good for beginners. Overall for small-scale as well as professionals and established ongoing businesses Constant Contact is definitely a better choice.
Pragya Jha | TrustRadius Reviewer

Scalability

360 Campaigner

No score
No answers yet
No answers on this topic

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

Return on Investment

360 Campaigner

  • Email marketing brings more clients on board, making us have huge sales.
  • Lead management increases the customer loyalty and the brand reputation.
  • The sales volume exceeds the cost of installing 360 Campaigner.
Jessica Bwire | TrustRadius Reviewer

Constant Contact

  • I have had nothing but positive impacts from using Constant Contact.
  • The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
  • Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

360 Campaigner

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

360 Campaigner Editions & Modules

Edition
Starter$901
Genius$2492
Explorer$1,4993
Champion$1,6994
  1. upto 10000 emails
  2. up to 10000 emails, 30000 Nurture emails
  3. up to 10000 emails & Contacts
  4. up to 10000 emails & Contacts, 30000 Nurture emails
Additional Pricing Details
For additional tiers of emails, contacts and nurturing credits under each plan.

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Constant Contact Editions & Modules

Edition
Email$20.001
Email Plus$45.001
Pro$195.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

360 Campaigner
10.0
Constant Contact
8.2

Likelihood to Renew

360 Campaigner
Constant Contact
9.0

Usability

360 Campaigner
Constant Contact
10.0

Reliability and Availability

360 Campaigner
Constant Contact
9.0

Performance

360 Campaigner
Constant Contact
10.0

Support Rating

360 Campaigner
Constant Contact
10.0

Online Training

360 Campaigner
Constant Contact
10.0

Implementation Rating

360 Campaigner
Constant Contact
10.0

Scalability

360 Campaigner
Constant Contact
10.0

Add comparison