360 Campaigner vs Constant Contact | TrustRadius

What users are saying about

Score 9.7 out of 10

Based on 12 reviews and ratings

Score 8.2 out of 10

Based on 674 reviews and ratings

Feature Rating Comparison

360 Campaigner

Constant Contact

WYSIWYG email editor

Dynamic content

Ability to test dynamic content

Landing pages

A/B testing

Mobile optimization

Email deliverability reporting

List management

Triggered drip sequences

360 Campaigner

Constant Contact

Lead nurturing

Lead scoring and grading

Data quality management

Automated sales alerts and tasks

360 Campaigner

Constant Contact

Calendaring

Event/webinar marketing

360 Campaigner

Constant Contact

Social sharing and campaigns

Social profile integration

360 Campaigner

Constant Contact

Dashboards

Standard reports

Custom reports

360 Campaigner

Constant Contact

API

Role-based workflow & approvals

Customizability

Integration with Salesforce.com

Integration with Microsoft Dynamics CRM

Integration with SugarCRM

360 Campaigner

Constant Contact

URL Validation

Link Tracking

Image Validation

Inbox Display

Email Accessibility Tools

Spelling and Grammar Check

Spam Testing

Email Previews

Pros

360 Campaigner has lead management, which helps in segmentation and lead nurturing.
360 Campaigner supports email marketing and delivery tracking.
Mobile optimization is another marketing solution.

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Communications Director

Savvy CaretakerReal Estate, 51-200 employees

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It comprises very interesting tools that help us in making newsletters look more mobile friendly and bring day-to-day convenience for the users.
It gives us maximum freedom for creating interactive and attractive marketing campaigns.
This comprehensive platform helps me a lot in completing marketing strategies.
Efficient reporting and statistics is the biggest plus of this tool.

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Elizabeth Mason

Senior Technical Recruiter

BNY Mellon Wealth ManagementStaffing & Recruiting, 1001-5000 employees

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Cons

No mobile application for 360 Campaigner.
Furthermore, 360 Campaigner requires online classes, to make the software more efficient.
Lastly, the dashboard of 360 Campaigner is inflexible and not practical to use.

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Communications Director

Savvy CaretakerReal Estate, 51-200 employees

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The interface is definitely a bit difficult to use and it takes some getting used to.
More customization and exporting of html would be awesome.
They could expand on features that other email marketing software has such as tying in with social media, more flows, etc.

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Verified User

Strategist in Marketing

Marketing & Advertising Company, 11-50 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Constant Contact 9.0

Based on 21 answers

There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.

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Ty Swartz, CPP, USN Ret.

Multimedia Communications Supervisor

Virginia Beach City GovernmentGovernment Administration, 5001-10,000 employees

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Usability

No score

No answers yet

No answers on this topic

Constant Contact 10.0

Based on 9 answers

There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome

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Owner, Consultant

AZ Social Media WizInternet, Myself Only

View all 9 answers on this topic

Reliability and Availability

No score

No answers yet

No answers on this topic

Constant Contact 9.0

Based on 4 answers

No major problems in sending out the email campaigns and accessing the analytics

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 4 answers on this topic

Performance

No score

No answers yet

No answers on this topic

Constant Contact 10.0

Based on 4 answers

The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours

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Verified User

Employee in Marketing

Retail Company, 51-200 employees

View all 4 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Constant Contact 10.0

Based on 17 answers

I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.

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Verified User

Administrative Assistant in Marketing

Real Estate Company, 51-200 employees

View all 17 answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Constant Contact 10.0

Based on 9 answers

Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding

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Verified User

Employee in Marketing

Retail Company, 51-200 employees

View all 9 answers on this topic

Alternatives Considered

360 Campaigner has a delivery tracking option, which helps us understand the moment an email has been received. Also, lead segmentation is a tool that helps us know our market, and keep the client's database. The drip email marketing is another feature that I see with 360 Campaigner. Lastly, 360 Campaigner can easily extract or dig the client's contacts from various sources.

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Communications Director

Savvy CaretakerReal Estate, 51-200 employees

View all 1 answers on this topic

Mailchimp has ess customizable options and very basic pre-built templates. Very few features and options compared to Constant Contact. It's better for absolute beginners who are starting a business as Mailchimp provides a free trial of up to 200 customers which is good for beginners. Overall for small-scale as well as professionals and established ongoing businesses Constant Contact is definitely a better choice.

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Freelance Video Editor and Graphic Designer

VidstatusEntertainment, 51-200 employees

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Scalability

No score

No answers yet

No answers on this topic

Constant Contact 10.0

Based on 1 answer

Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list

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Verified User

Manager in Research & Development

Public Policy Company, 11-50 employees

View all 1 answers on this topic

Return on Investment

Email marketing brings more clients on board, making us have huge sales.
Lead management increases the customer loyalty and the brand reputation.
The sales volume exceeds the cost of installing 360 Campaigner.

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Communications Director

Savvy CaretakerReal Estate, 51-200 employees

View all 1 answers on this topic

I have had nothing but positive impacts from using Constant Contact.
The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.

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Verified User

Contributor in Other

Religious Institutions Company, 10,001+ employees

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Screenshots

See All (6) 360 Campaigner Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

360 Campaigner Editions & Modules

Edition

Starter	$90¹
Genius	$249²
Explorer	$1,499³
Champion	$1,699⁴

upto 10000 emails
up to 10000 emails, 30000 Nurture emails
up to 10000 emails & Contacts
up to 10000 emails & Contacts, 30000 Nurture emails

Additional Pricing Details

For additional tiers of emails, contacts and nurturing credits under each plan.

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Constant Contact Editions & Modules

Edition

Email	$20.00¹
Email Plus	$45.00¹
Pro	$195.00¹

Per Month

Additional Pricing Details

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Rating Summary

360 Campaigner

Constant Contact

360 Campaigner

Constant Contact

360 Campaigner

Constant Contact

360 Campaigner

Constant Contact

360 Campaigner

Constant Contact

360 Campaigner

Constant Contact

360 Campaigner

Constant Contact

360 Campaigner

Constant Contact

360 Campaigner

Constant Contact

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