EchoSpan 360-Degree Feedback Tool vs Lattice

• Competency library is robust - includes pretty much any competency that you would need
• Excellent customer service, both online (demonstrations of how to) and via phone/email
• Completely customizable - different targets can have different competencies, rater types, rating scales, etc.

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• Lattice helps drive the cascading of goals/objectives down thru the entire organization. (This is crucial, in my experience, as employee engagement is more easily achieved when we can create that "line of sight" for people at all levels of the company.).
• Lattice creates a living, breathing talent management platform... allowing managers - and employees - to stop worrying about remembering all the great achievements that should be acknowledged during performance feedback discussions. The check-in feature (when used appropriately) keeps employees focused and managers informed.
• Lattice provides an intuitive performance feedback process/platform, which is configurable to a great degree to meet the needs of our organization.

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• It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.

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• While I am delighted to find that the Lattice platform offers a 360 Feedback, it is a bit rudimentary. No ability to do any statistical analysis of responses/ratings, etc. Would really like to see them beef this area up, as it is a tremendous value add to have as a part of the platform.
• I'd love to see the Lominger competency library as a standard option to choose from in the set-up. That is (in my experience, anyway) the most-comprehensive competency library available, and would love to be able to access as a standard part of Lattice.
• On the back-end of the formal performance feedback cycle, I believe those with Admin rights need to be able to have access to ALL forms at all times. We are often asked by managers to go in and make changes or edits once a review has been submitted, and at present, it takes a bit of time to find the workaround. Not an optimal approach.

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• It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.

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• We've achieved greater consistency in our talent management process thru the use of Lattice.
• Managers spent 1/3 less time on completing the formal performance feedback (evaluation) form than in years past.
• Employee engagement is improved, with comments from employees directly related to the cascading of Corporate goals.

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