EchoSpan 360-Degree Feedback Tool vs Lattice

• EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
• Filled our request for customization and were easy to work with.
• Excellent on-line training videos

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• Lattice helps drive the cascading of goals/objectives down thru the entire organization. (This is crucial, in my experience, as employee engagement is more easily achieved when we can create that "line of sight" for people at all levels of the company.).
• Lattice creates a living, breathing talent management platform... allowing managers - and employees - to stop worrying about remembering all the great achievements that should be acknowledged during performance feedback discussions. The check-in feature (when used appropriately) keeps employees focused and managers informed.
• Lattice provides an intuitive performance feedback process/platform, which is configurable to a great degree to meet the needs of our organization.

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• It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.

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• While I am delighted to find that the Lattice platform offers a 360 Feedback, it is a bit rudimentary. No ability to do any statistical analysis of responses/ratings, etc. Would really like to see them beef this area up, as it is a tremendous value add to have as a part of the platform.
• I'd love to see the Lominger competency library as a standard option to choose from in the set-up. That is (in my experience, anyway) the most-comprehensive competency library available, and would love to be able to access as a standard part of Lattice.
• On the back-end of the formal performance feedback cycle, I believe those with Admin rights need to be able to have access to ALL forms at all times. We are often asked by managers to go in and make changes or edits once a review has been submitted, and at present, it takes a bit of time to find the workaround. Not an optimal approach.

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• It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.

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• We've achieved greater consistency in our talent management process thru the use of Lattice.
• Managers spent 1/3 less time on completing the formal performance feedback (evaluation) form than in years past.
• Employee engagement is improved, with comments from employees directly related to the cascading of Corporate goals.

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