360Learning vs. Jaspersoft vs. Middesk

360Learning is an ideal choice for organizations looking to decentralize their learning and development initiatives and engage internal experts. With its user-friendly course builder, the platform enables us to easily train employees throughout the organization. The Champion Solution serves as a powerful project management tool, ensuring collaboration and alignment with SMEs to create top-notch content. The transparency in 360Learning's roadmap and the excellent support from the customer success team further enhance the overall experience. By choosing 360Learning, organizations can unlock the potential of their internal experts and revolutionize their learning and development processes

TIBCO Jaspersoft is well suited for users who are not too technical. These users are able to easily drag and drop domain fields from their database to create friendly table reports. Users can easily add filters to their reports which allows for reusability. On the other hand, if a user is looking to add information that has many-to-many relationships, duplicates will appear. Having duplicates in an ad-hoc view and not being able to easily remove them is a big issue for many of our clients.

Incentivized

Middesk is an excellent and vital tool for any business needing to set up operations in a new state. The process the seamless and easy. For businesses looking to transfer administration of existing state accounts, the process is a little more clunky. Either way, Middesk saves a ton of time and brainpower needed to maintain registrations with state agencies.

Incentivized

• Ability to record video and screen casting through the platform.
• Social component similar to Facebook.
• Users can rate tasks and courses for immediate feedback about the content.
• Exceptional customer care.
• Easy to use for the content creators and for the end user.

• Jaspersoft has an excellent self-service module that allows ad hoc report creation and can be easily worked by non-technical users as well.
• Using this tool, it doesn't matter if you are viewing the report on a desktop screen or smaller mobile screens, the experience is seamless.

Incentivized

• Gathering information needed for registration.
• Making the registration process efficient.
• Guiding us through the process when we hit snags.

Incentivized

• Sometimes the platform isn't as intuitive as I'd like
• Frequent updates that can impact the guidelines we establish for our internal employees
• Catalog access for courses is linked to programs requiring participants to retake a program instead of just replaying a singular course. This is being addressed in a future update.

• The UI on the report designer, Jaspersoft Studio, looks a little outdated. I think that Studio as a whole could use a facelift. Additionally, Jaspersoft Studio tends to slow down over time, requiring a restart of the program.
• There is a bit of a learning curve with all of the intricacies of Jaspersoft Studio, it's kind of overwhelming when trying to learn it from nothing.
• One functionality that seems to be missing, that would help our use-case, would be the ability to parameterize a JSON URL as a data source. For example, if there was a call to a set of JSON data, it has to be a static URL. But in many cases, APIs that return JSON take parameters via the URL. Jaspersoft does not support that.

Incentivized

• Better navigation.
• More marketing and make it very reachable to customers.
• Login is difficult.

Incentivized

Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.

We've converted our library of reports to use Jaspersoft. Our clients have had a taste of Jaspersoft and we've had very positive feedback from those interactions. Our internal employees have had great success using iReports and JasperStudio to create very robust reports that better show the data our clients expect to see. Overall, our experiences with Jaspersoft have been great and it's proven to be a very good decision for the direction of our business.

You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.

Incentivized

I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.

Incentivized

UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.

Incentivized

There have been a few instances where Tomcat has consumed 100% CPU, which requires a restart to resolve, but other than that reliability has been excellent.

Incentivized

Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.

Incentivized

We have amazing support from the Customer Success Director.

They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.

I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.

Incentivized

The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.

Incentivized

It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.

Incentivized

Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.

Incentivized

I was not part of the implementation.

Super easy to install and/or upgrade! For all the big name software out there that does some business critical things, Jasper is a pleasure to install and/or upgrade. The bundled installer is all ONE install (one shell script execution at least) that sets up everything. Vastly superior to most other software of this caliber.

Incentivized

We had a lot of reasons for choosing to partner with PSA for our Learn 360 platform. The others were a much larger price, were not as easy to use, were not as feature-rich, and didn't have us plugged into so many relevant titles at any time. They also didn't seem as adaptable or have an AI component built in.

TIBCO does a better job in providing seamless data mapping and migration from one legacy system to other without any loss of traffic or compromising the security of the data. Whereas with another tool sometimes because of the integral framework there may be some questions as to why the data packets were lost during mapping and migration.

Incentivized

It provides higher quality. Although the price is very costly compared to its competitors, the result after usage is exceptional. Although this product has less marketing, it is able to be reached a large number of people. The navigation is slightly better than the other competitor tools. User experience is another important reason it attracts people.

Incentivized

We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.

Incentivized

• We have gone from having 0 learners to having 24 actively engaged learners in a year.
• We have put our customer service folks through customer service training and have been able to retain 2 demanding customers.
• We have gone from having 1-2 new courses per month to having over 100 titles available on demand for our learners.

• I used the free version, so obviously the positive side is we did not have to pay
• Next advantage is you can pick it up relatively fast, even though I think the UI can be much improved. Otherwise creating PDF reports by programming is quite a complicate task, to me anyway

• Better speed.
• Better quality for optimal cost.
• Saves a lot of time.

Incentivized