What users are saying about
8 Ratings
6 Ratings
8 Ratings
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Score 9.7 out of 100
6 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

7shifts

7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Arthur Li | TrustRadius Reviewer

Harri

One of the best things about Harri is that all documents for hired staff remain stored on the website, so if you ever need to access original information, it is always right at your fingertips! It’s also great because once you send the files to be completed by employees, it is in their hands to complete the documents, this then pulls straight through to our HR and payroll system :) no typing up and a lot less room for error
Lara Coghlan | TrustRadius Reviewer

Pros

7shifts

  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
Anonymous | TrustRadius Reviewer

Harri

  • I9 is filled up with machine accuracy. The fact that it is not possible to override the system and hire someone without a proper and valid work permit, makes our lives more relaxed.
  • Adding a new policy is done within a couple of hours... for the company that has close to 400 employees.
  • Reporting is quick and very easy to handle. All of your data can be pulled from the phone!
  • Managing interviews and handling hiring is extremely fast. everything is being done through three clicks.
Jovan Prvulovic | TrustRadius Reviewer

Cons

7shifts

  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
Anonymous | TrustRadius Reviewer

Harri

  • Isn't very clear on how to load your own templates
  • The interview calendar could be vastly improved in my opinion, and perhaps tie in with personal calendars on phone/email
Anonymous | TrustRadius Reviewer

Support Rating

7shifts

7shifts 10.0
Based on 7 answers
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
Anonymous | TrustRadius Reviewer

Harri

Harri 7.8
Based on 10 answers
Because no one is ever perfect! But seriously, they provide one of the better customer support experiences I have ever seen. Very responsive, very communicative, and always handling any inconveniences with haste.
Charles Atkinson | TrustRadius Reviewer

Alternatives Considered

7shifts

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman | TrustRadius Reviewer

Harri

We are moving over to Paylocity. HotSchedules does everything we need really well and getting better all the time.
Tyler Wilson | TrustRadius Reviewer

Return on Investment

7shifts

  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
Anonymous | TrustRadius Reviewer

Harri

  • Less room for human error.
  • Saves time rather than filling in paperwork by hand with the employee and then typing up.
Lara Coghlan | TrustRadius Reviewer

Screenshots

Pricing Details

7shifts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Harri

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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