7shifts vs. Tracksmart

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
7shifts
Score 9.0 out of 10
N/A
7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
$0
Tracksmart
Score 1.0 out of 10
Small Businesses (1-50 employees)
Tracksmart is a time and attendance option from the small Florida company of the same name.N/A
Pricing
7shiftsTracksmart
Editions & Modules
Free
$0.00
Appetizer
$19.99
per location/per month
Entree
$43.99
per location/per month
The Works
$74.97
per location/per month
Gourmet
Contact sales team
Attendance - Coretrack
$169.00 ($21.95)
billed annually (billed monthly)
Scheduling - Basic
$264 ($24)
billed annually (billed monthly)
TimeClock - Basic
$264 ($24)
billed annually (billed monthly)
Attendance - Flextrack
$269.00 ($31.95)
billed annually (billed monthly)
Attendance - Powertrack
$369.00 ($41.95)
billed annually (billed monthly)
Scheduling - Plus
$528 ($49)
billed annually (billed monthly)
TimeClock - Plus
$528 ($49)
billed annually (billed monthly)
Scheduling - Premium
$768 ($69)
billed annually (billed monthly)
TimeClock - Premium
$768 ($69)
billed annually (billed monthly)
Scheduling - Enterprise
$1,068 ($99)
billed annually (billed monthly)
TimeClock - Enterprise
$1,068 ($89)
billed annually (billed monthly)
Offerings
Pricing Offerings
7shiftsTracksmart
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
7shiftsTracksmart
Top Pros
Top Cons
Best Alternatives
7shiftsTracksmart
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.7 out of 10
7shifts
7shifts
Score 9.0 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.7 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.7 out of 10
Enterprises
UKG Pro
UKG Pro
Score 8.0 out of 10
UKG Pro
UKG Pro
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
7shiftsTracksmart
Likelihood to Recommend
10.0
(6 ratings)
1.0
(4 ratings)
Support Rating
10.0
(4 ratings)
9.0
(1 ratings)
User Testimonials
7shiftsTracksmart
Likelihood to Recommend
7shifts
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
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ComplyRight
I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
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Pros
7shifts
  • Staff can easily access fellow team members' contact info (phone & email).
  • Staff can easily enter availability or time off.
  • Managers have a log book to share issues or updates from the days’ shift so quick action can be completed easily if needed.
  • Being able to communicate with managers only, with a specific department, or with the entire staff easily is very helpful.
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ComplyRight
  • The platform is easy to use and it tracks everyone's attendance very well.
  • I like how the system notifies me via email to review and approve employee's days requested.
  • Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
  • Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
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Cons
7shifts
  • When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
  • When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
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ComplyRight
  • I wish the clock-in and attendance were on the same page
  • Sometime it says it's "resting" when trying to login
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Support Rating
7shifts
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
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ComplyRight
Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
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Alternatives Considered
7shifts
For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
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ComplyRight
Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
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Return on Investment
7shifts
  • Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
  • Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
  • Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER
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ComplyRight
  • Loss of company data
  • Creation of stress within organization
  • In my experience, complete mess
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ScreenShots

Tracksmart Screenshots

Screenshot of Attendance Tracking CalendarScreenshot of Supervisor Dashboard