7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
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Tracksmart
Score 1.0 out of 10
Small Businesses (1-50 employees)
Tracksmart is a time and attendance option from the small Florida company of the same name.
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
The platform is easy to use and it tracks everyone's attendance very well.
I like how the system notifies me via email to review and approve employee's days requested.
Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
When creating schedules I wish there was a way to remember the last schedule you were on instead of ordering them in alphabetical order.
When working on a schedule, again when you revisit it, it alphabetizes the employees instead of keeping them in the order you add them. This is pertinent for our business because we're reservation-based and work off of a rotating schedule where the lowest ones are called off if there are not enough reservations.
I would say everyone at our store really appreciates the fact that we have 7shifts. We would be lost with out it. It would be hard to find anyone that does not support the software.
Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
Positive: Less call outs/ and missed communication due to internal conversations that were never communicated. For example, employees tell manager A they are not coming but Manager A does not tell manage B and C.
Positive: Manager log book has helped multiple departments stay in touch and on the pulse of the floor operation. Departments like HR, events, reservations, AP/ AR, etc. are not empowered to be more proactive
Labor and sales are tracked and can be forecasted which has helps us schedule SMARTER