8x8 Contact Center vs. Acarda Outbound
8x8 Contact Center vs. Acarda Outbound
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
Acarda Outbound | N/A | Acarda Outbound (formerly TeamMax) is an outbound call center software offering from Acarda Sales Technologies. | N/A |
8x8 Contact Center | Acarda Outbound | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
8x8 Contact Center | Acarda Outbound | |
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Top Pros | ||
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | Acarda Outbound | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Enterprises | Webex Contact Center Score 9.3 out of 10 | Webex Contact Center Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | Acarda Outbound | |
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Likelihood to Recommend | 7.9 (127 ratings) | 8.0 (2 ratings) |
Likelihood to Renew | 8.0 (6 ratings) | - (0 ratings) |
Usability | 8.7 (20 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 6.2 (76 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.7 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | Acarda Outbound | |
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Likelihood to Recommend | 8x8, Inc.
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Pros | 8x8, Inc.
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Cons | 8x8, Inc.
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Likelihood to Renew | 8x8, Inc.
| ![]() Acarda Sales Technologies No answers on this topic |
Usability | 8x8, Inc.
| ![]() Acarda Sales Technologies No answers on this topic |
Reliability and Availability | 8x8, Inc.
| ![]() Acarda Sales Technologies No answers on this topic |
Performance | 8x8, Inc.
| ![]() Acarda Sales Technologies No answers on this topic |
Support Rating | 8x8, Inc.
| ![]() Acarda Sales Technologies No answers on this topic |
In-Person Training | 8x8, Inc.
| ![]() Acarda Sales Technologies No answers on this topic |
Online Training | 8x8, Inc.
| ![]() Acarda Sales Technologies No answers on this topic |
Implementation Rating | 8x8, Inc.
| ![]() Acarda Sales Technologies No answers on this topic |
Alternatives Considered | 8x8, Inc.
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Contract Terms and Pricing Model | 8x8, Inc.
| ![]() Acarda Sales Technologies No answers on this topic |
Scalability | 8x8, Inc.
| ![]() Acarda Sales Technologies No answers on this topic |
Return on Investment | 8x8, Inc.
| ![]() Acarda Sales Technologies
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ScreenShots |