8x8 Contact Center vs. CrazyCall
8x8 Contact Center vs. CrazyCall
Product | Rating | Most Used By | Product Summary | Starting Price |
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8x8 Contact Center | N/A | 8x8 Contact Center is a solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center helps businesses to connect and collaborate with individuals working inside and outside of the organization. | N/A | |
CrazyCall | Mid-Size Companies (51-1,000 employees) | CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue… | $10 per user / month |
8x8 Contact Center | CrazyCall | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Plans priced per user / month. Exclusive of connection costs. Competitive rates available. | ||||||||||||||
More Pricing Information |
8x8 Contact Center | CrazyCall | |
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Ask people about this product | See helpful people who have experience with this product | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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8x8 Contact Center | CrazyCall | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
8x8 Contact Center | CrazyCall | |
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Likelihood to Recommend | 7.7 (135 ratings) | 8.8 (3 ratings) |
Likelihood to Renew | 7.7 (6 ratings) | - (0 ratings) |
Usability | 8.3 (21 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 9.1 (2 ratings) | - (0 ratings) |
Support Rating | 3.9 (52 ratings) | - (0 ratings) |
In-Person Training | 9.1 (1 ratings) | - (0 ratings) |
Implementation Rating | 8.5 (4 ratings) | - (0 ratings) |
Configurability | 9.1 (2 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 7.3 (1 ratings) | - (0 ratings) |
Ease of integration | 8.6 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (2 ratings) | - (0 ratings) |
8x8 Contact Center | CrazyCall | |
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Likelihood to Recommend | 8x8, Inc. | CrazyCall |
Pros | 8x8, Inc. | CrazyCall |
Cons | 8x8, Inc. | CrazyCall |
Likelihood to Renew | 8x8, Inc. | CrazyCall No answers on this topic |
Usability | 8x8, Inc. | CrazyCall No answers on this topic |
Reliability and Availability | 8x8, Inc. | CrazyCall No answers on this topic |
Performance | 8x8, Inc. | CrazyCall No answers on this topic |
Support Rating | 8x8, Inc. | CrazyCall No answers on this topic |
In-Person Training | 8x8, Inc. | CrazyCall No answers on this topic |
Online Training | 8x8, Inc. | CrazyCall No answers on this topic |
Implementation Rating | 8x8, Inc. | CrazyCall No answers on this topic |
Alternatives Considered | 8x8, Inc. | CrazyCall |
Contract Terms and Pricing Model | 8x8, Inc. | CrazyCall No answers on this topic |
Scalability | 8x8, Inc. | CrazyCall No answers on this topic |
Return on Investment | 8x8, Inc. | CrazyCall |
ScreenShots | CrazyCall Screenshots |