8x8 Express vs Comcast Business VOIP (VoiceEdge)

• Being able to forward calls to my cell phone when I am out of office.
• So much functionality. So many options.
• One set price instead of a bunch of add-on fees.

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• It is very good, full-featured business phone for long distance offshore call. We had been using this phone for long for our day to day communication and it was working perfectly without any noise.
• This voip provides few cool and nice features like unlimited international long distance call, Voicemail to email,
• Directory listening etc, call recording is also good.

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• Setup is a pain.
• Transferring numbers take a long time.

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• It's low barrier to entry makes advanced features a little more difficult to use. For instance, you can use any telephone with this service, but using a regular telephone makes it more difficult to remember how to transfer a call, whereas dedicated equipment has the functionality built into them.

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• We are still learning all the nuances but we miss much fewer calls.
• Transitioning calls to the appropriate person is much easier.
• Ease of use.

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• This is difficult to really quantify. Any business needs an operating phone system as part of their infrastructure and this one has been a really solid, low-cost option for us.

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