2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 2 reviews and ratings
115 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 115 reviews and ratings
Feature Set Ratings
- 9 Spokes ranks higher in 2 feature sets: BI Standard Reporting, Data Discovery and Visualization
- Sisense ranks higher in 3 feature sets: Ad-hoc Reporting, Access Control and Security, Mobile Capabilities
BI Standard Reporting
9.0
9 Spokes
90%

8.6
Sisense
86%
Sisense ranks higher in 3/3 features
Sisense ranks higher in 3/3 features
Customizable dashboards
9.0
90%
1 Rating

9.0
90%
46 Ratings
Pixel Perfect reports
N/A
0 Ratings

7.8
78%
36 Ratings
Report Formatting Templates
N/A
0 Ratings

9.0
90%
32 Ratings
Ad-hoc Reporting
7.0
9 Spokes
70%

8.3
Sisense
83%
Sisense ranks higher in 4/4 features
Sisense ranks higher in 4/4 features
Drill-down analysis
7.0
70%
1 Rating

8.0
80%
46 Ratings
Formatting capabilities
N/A
0 Ratings

8.8
88%
46 Ratings
Integration with R or other statistical packages
N/A
0 Ratings

9.0
90%
26 Ratings
Report sharing and collaboration
N/A
0 Ratings

7.3
73%
3 Ratings
Data Discovery and Visualization
10.0
9 Spokes
100%

9.0
Sisense
90%
Sisense ranks higher in 2/3 features
Sisense ranks higher in 2/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)
10.0
100%
1 Rating

9.0
90%
44 Ratings
Location Analytics / Geographic Visualization
N/A
0 Ratings

9.0
90%
41 Ratings
Predictive Analytics
N/A
0 Ratings

9.0
90%
28 Ratings
Access Control and Security
9.0
9 Spokes
90%

9.9
Sisense
99%
Sisense ranks higher in 3/3 features
Sisense ranks higher in 3/3 features
Multi-User Support (named login)
9.0
90%
1 Rating

10.0
100%
44 Ratings
Role-Based Security Model
N/A
0 Ratings

9.9
99%
43 Ratings
Multiple Access Permission Levels (Create, Read, Delete)
N/A
0 Ratings

9.8
98%
44 Ratings
Mobile Capabilities
8.0
9 Spokes
80%

8.9
Sisense
89%
Sisense ranks higher in 2/3 features
Sisense ranks higher in 2/3 features
Responsive Design for Web Access
6.0
60%
1 Rating

8.9
89%
39 Ratings
Dashboard / Report / Visualization Interactivity on Mobile
10.0
100%
1 Rating

7.9
79%
33 Ratings
Mobile Application
N/A
0 Ratings

9.9
99%
25 Ratings
Report Output and Scheduling
9 Spokes
Feature Set Not Supported
N/A

8.2
Sisense
82%
Sisense ranks higher in 4/4 features
Sisense ranks higher in 4/4 features
Publish to Web
N/A
0 Ratings

8.1
81%
35 Ratings
Publish to PDF
N/A
0 Ratings

8.9
89%
45 Ratings
Report Versioning
N/A
0 Ratings

8.0
80%
23 Ratings
Report Delivery Scheduling
N/A
0 Ratings

7.9
79%
38 Ratings
Attribute Ratings
- Sisense is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
7.0
9 Spokes
70%
1 Rating

7.5
Sisense
75%
57 Ratings
Likelihood to Renew
9 Spokes
N/A
0 Ratings

8.9
Sisense
89%
14 Ratings
Usability
9 Spokes
N/A
0 Ratings

8.0
Sisense
80%
5 Ratings
Availability
9 Spokes
N/A
0 Ratings

8.2
Sisense
82%
2 Ratings
Performance
9 Spokes
N/A
0 Ratings

8.2
Sisense
82%
2 Ratings
Support Rating
5.0
9 Spokes
50%
2 Ratings

9.0
Sisense
90%
11 Ratings
In-Person Training
9 Spokes
N/A
0 Ratings

7.3
Sisense
73%
1 Rating
Online Training
9 Spokes
N/A
0 Ratings

8.2
Sisense
82%
1 Rating
Implementation Rating
9 Spokes
N/A
0 Ratings

7.1
Sisense
71%
6 Ratings
Product Scalability
9 Spokes
N/A
0 Ratings

8.2
Sisense
82%
1 Rating
Likelihood to Recommend
9 Spokes
Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

Verified User
Contributor in Other
Media Production Company, 1-10 employeesSisense
I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.

Verified User
Analyst in Product Management
Computer Software Company, 1001-5000 employeesPros
9 Spokes
- Grouping several apps in one place for easy viewing.
- Clean dashboard interface that looks uncluttered when viewing several apps at once.
- Setting up the apps is a breeze when the platform supports them.

Verified User
Contributor in Other
Media Production Company, 1-10 employeesSisense
- Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
- Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
- Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Data Engineer
InterfolioInternet, 51-200 employees
Cons
9 Spokes
- Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
- iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

Verified User
Contributor in Other
Media Production Company, 1-10 employeesSisense
- The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
- Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
- If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

Verified User
C-Level Executive in Corporate
Management Consulting Company, 11-50 employeesPricing Details
9 Spokes
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—9 Spokes Editions & Modules
—
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.Sisense
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Sisense Editions & Modules
Modules
SAP Connector |
---|
- none
Additional Pricing Details
Must contact sales team for pricing.Likelihood to Renew
9 Spokes
No score
No answers yet
No answers on this topic
Sisense
Sisense 8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.

Verified User
Analyst in Marketing
Retail Company, 51-200 employeesUsability
9 Spokes
No score
No answers yet
No answers on this topic
Sisense
Sisense 8.0
Based on 5 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Director of Data and Innovations
GOAL AcademyPrimary/Secondary Education, 201-500 employees
Reliability and Availability
9 Spokes
No score
No answers yet
No answers on this topic
Sisense
Sisense 8.2
Based on 2 answers
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Head Analyst
Wbliskosci.plInternet, 11-50 employees
Performance
9 Spokes
No score
No answers yet
No answers on this topic
Sisense
Sisense 8.2
Based on 2 answers
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Head Analyst
Wbliskosci.plInternet, 11-50 employees
Support Rating
9 Spokes
9 Spokes 5.0
Based on 2 answers
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

Verified User
Contributor in Other
Media Production Company, 1-10 employeesSisense
Sisense 9.0
Based on 11 answers
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Lead Data Scientist
WorkshareComputer Software, 51-200 employees
In-Person Training
9 Spokes
No score
No answers yet
No answers on this topic
Sisense
Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Head Analyst
Wbliskosci.plInternet, 11-50 employees
Online Training
9 Spokes
No score
No answers yet
No answers on this topic
Sisense
Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Head Analyst
Wbliskosci.plInternet, 11-50 employees
Implementation Rating
9 Spokes
No score
No answers yet
No answers on this topic
Sisense
Sisense 7.1
Based on 6 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
BI Architect
PluripharmHospital & Health Care, 51-200 employees
Alternatives Considered
9 Spokes
I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

Verified User
Contributor in Other
Media Production Company, 1-10 employeesSisense
1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.

Verified User
Employee in Other
Computer Software Company, 11-50 employeesScalability
9 Spokes
No score
No answers yet
No answers on this topic
Sisense
Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Head Analyst
Wbliskosci.plInternet, 11-50 employees
Return on Investment
9 Spokes
No answers on this topic
Sisense
- Report development time is reduced from 2~3 days to 2~3 hours.
- Report querying time is improved from 0.5~10 mins to 2~30 seconds.
- A 2-staff team delivers 10 times the BI output that we did on the old system.
- We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Senior Insight Lead
WaveAccounting, 51-200 employees