What users are saying about

9 Spokes vs Sisense

9 Spokes
2 Ratings
Sisense
102 Ratings

9 Spokes

2 Ratings
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Score 9.1 out of 100

Based on 2 reviews and ratings

Sisense

102 Ratings
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Score 8.2 out of 100

Based on 102 reviews and ratings

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

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Anonymous | TrustRadius Reviewer
Verified User
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Sisense

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.

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Anonymous | TrustRadius Reviewer
Verified User
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Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Sisense
8.2
Customizable dashboards
9 Spokes
9.0
Sisense
9.1
Pixel Perfect reports
9 Spokes
—
Sisense
6.8
Report Formatting Templates
9 Spokes
—
Sisense
8.8

Ad-hoc Reporting

9 Spokes
7.0
Sisense
7.9
Drill-down analysis
9 Spokes
7.0
Sisense
8.4
Formatting capabilities
9 Spokes
—
Sisense
7.8
Integration with R or other statistical packages
9 Spokes
—
Sisense
8.2
Report sharing and collaboration
9 Spokes
—
Sisense
7.3

Data Discovery and Visualization

9 Spokes
10.0
Sisense
8.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Sisense
8.6
Location Analytics / Geographic Visualization
9 Spokes
—
Sisense
8.4
Predictive Analytics
9 Spokes
—
Sisense
8.2

Access Control and Security

9 Spokes
9.0
Sisense
8.4
Multi-User Support (named login)
9 Spokes
9.0
Sisense
9.0
Role-Based Security Model
9 Spokes
—
Sisense
8.3
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
—
Sisense
7.8

Mobile Capabilities

9 Spokes
8.0
Sisense
7.5
Responsive Design for Web Access
9 Spokes
6.0
Sisense
7.9
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Sisense
6.9
Dedicated iOS Application
9 Spokes
—
Sisense
7.1
Dedicated Android Application
9 Spokes
—
Sisense
8.0

Report Output and Scheduling

9 Spokes
—
Sisense
8.6
Publish to Web
9 Spokes
—
Sisense
9.2
Publish to PDF
9 Spokes
—
Sisense
8.7
Report Versioning
9 Spokes
—
Sisense
8.5
Report Delivery Scheduling
9 Spokes
—
Sisense
7.9

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.

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Anonymous | TrustRadius Reviewer
Verified User
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Sisense

  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.

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Andrew Goss | TrustRadius Reviewer
Andrew Goss
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Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

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Anonymous | TrustRadius Reviewer
Verified User
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Sisense

  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.

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Anonymous | TrustRadius Reviewer
Verified User
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Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.

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Anonymous | TrustRadius Reviewer
Verified User
View all 14 answers on this topic

Usability

9 Spokes

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.3
Based on 4 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail

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Daniel Colussi | TrustRadius Reviewer
Daniel Colussi
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Reliability and Availability

9 Spokes

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 2 answers
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.

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Michał Becker | TrustRadius Reviewer
Michał Becker
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Performance

9 Spokes

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 2 answers
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.

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Michał Becker | TrustRadius Reviewer
Michał Becker
View all 2 answers on this topic

Support Rating

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Sisense

Sisense 10.0
Based on 10 answers
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.

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Wicus Verhoef | TrustRadius Reviewer
Wicus Verhoef
View all 10 answers on this topic

In-Person Training

9 Spokes

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.

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Michał Becker | TrustRadius Reviewer
Michał Becker
View all 1 answers on this topic

Online Training

9 Spokes

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.

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Michał Becker | TrustRadius Reviewer
Michał Becker
View all 1 answers on this topic

Implementation Rating

9 Spokes

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.1
Based on 6 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.

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Holke Visser | TrustRadius Reviewer
Holke Visser
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Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Sisense

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.

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Anonymous | TrustRadius Reviewer
Verified User
View all 56 answers on this topic

Scalability

9 Spokes

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.

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Michał Becker | TrustRadius Reviewer
Michał Becker
View all 1 answers on this topic

Return on Investment

9 Spokes

No answers on this topic

Sisense

  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users

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Hui (Ken) Zheng | TrustRadius Reviewer
Hui (Ken) Zheng
View all 56 answers on this topic

Screenshots

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

9 Spokes Editions & Modules

—
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Sisense

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sisense Editions & Modules

Modules
SAP Connector1
  1. Per User per Month
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

9 Spokes
7.0
Sisense
8.6

Likelihood to Renew

9 Spokes
—
Sisense
8.9

Usability

9 Spokes
—
Sisense
7.3

Reliability and Availability

9 Spokes
—
Sisense
8.2

Performance

9 Spokes
—
Sisense
8.2

Support Rating

9 Spokes
5.0
Sisense
10.0

In-Person Training

9 Spokes
—
Sisense
7.3

Online Training

9 Spokes
—
Sisense
8.2

Implementation Rating

9 Spokes
—
Sisense
7.1

Scalability

9 Spokes
—
Sisense
8.2

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