What users are saying about
2 Ratings

Sisense

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Top Rated
89 Ratings
2 Ratings
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Score 8 out of 101

Sisense

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Top Rated
89 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.7 out of 101

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Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Sisense

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Sisense
8.4
Customizable dashboards
9 Spokes
9.0
Sisense
9.1
Pixel Perfect reports
9 Spokes
Sisense
8.0
Report Formatting Templates
9 Spokes
Sisense
8.0

Ad-hoc Reporting

9 Spokes
7.0
Sisense
8.2
Drill-down analysis
9 Spokes
7.0
Sisense
8.8
Formatting capabilities
9 Spokes
Sisense
8.2
Integration with R or other statistical packages
9 Spokes
Sisense
8.6
Report sharing and collaboration
9 Spokes
Sisense
7.3

Data Discovery and Visualization

9 Spokes
10.0
Sisense
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Sisense
9.2
Location Analytics / Geographic Visualization
9 Spokes
Sisense
8.9
Predictive Analytics
9 Spokes
Sisense
8.8

Access Control and Security

9 Spokes
9.0
Sisense
9.0
Multi-User Support (named login)
9 Spokes
9.0
Sisense
9.0
Role-Based Security Model
9 Spokes
Sisense
9.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Sisense
9.0

Mobile Capabilities

9 Spokes
8.0
Sisense
8.2
Responsive Design for Web Access
9 Spokes
6.0
Sisense
8.6
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Sisense
7.8
Dedicated iOS Application
9 Spokes
Sisense
7.9
Dedicated Android Application
9 Spokes
Sisense
8.3

Report Output and Scheduling

9 Spokes
Sisense
8.7
Publish to Web
9 Spokes
Sisense
9.0
Publish to PDF
9 Spokes
Sisense
9.0
Report Versioning
9 Spokes
Sisense
7.7
Report Delivery Scheduling
9 Spokes
Sisense
8.9

Pros

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available
  • Ease of Use
  • Customer Service
  • Visualization
  • Customizability - SQL/CSS, iFRAME/JS
No photo available

Cons

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available
  • Missing functionality - Joins
  • More attention on community forums
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Likelihood to Renew

No score
No answers yet
No answers on this topic
Sisense8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
No photo available

Usability

No score
No answers yet
No answers on this topic
Sisense7.3
Based on 4 answers
It's really easy to learn and use for developers and business users, compared to all other BI applications with similar functionalities
Hui (Ken) Zheng profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Sisense8.2
Based on 1 answer
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker profile photo

Performance

No score
No answers yet
No answers on this topic
Sisense8.2
Based on 1 answer
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker profile photo

Support

9 Spokes5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available
Sisense10.0
Based on 5 answers
Been nothing but impressed by the professionalism of the SiSense support team
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Sisense7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker profile photo

Online Training

No score
No answers yet
No answers on this topic
Sisense8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker profile photo

Implementation

No score
No answers yet
No answers on this topic
Sisense7.1
Based on 3 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser profile photo

Breadth of Deployment

No answers on this topic
Currently its being used by only one department but soon enough it'll be used by other departments too.
Sinu AJ profile photo

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available
Sisense does very well against most of the tools in the market. We chose this tool because of its great visualizations and easy to deploy procedures. The reports are very easy to generate and distribute them across departments and organization. It provides a great interface to mash data and integrate with other data sources to derive quick conclusions.
No photo available

Collaboration and Sharing

9 Spokes7.0
Based on 1 answer
Access control capabilities are OK. Ease of sharing is great because the app design is made special for that purpose. I haven't dove that far into the app enough to generate reports. Formatting is very flexible because 9 Spokes allows the user to customize how the info is displayed. Security or lack thereof is not a factor for me so I am unable to give feedback on security.
No photo available
Sisense8.6
Based on 40 answers
Sisense helps very easy collaboration with other tools and different data sources. It is very easy to share reports with different people across organizations. Reports can be formatted once they are generated. The tool is also role based and has support for multiple users.It has a limited mobility but great mobile support.
No photo available

Data Integration

9 Spokes5.0
Based on 1 answer
I gave 9 Spokes a five because the range of data sources is minimal. Ease of merging data from disparate sources is pretty good for the ones they do support. I just want to have more apps available for arranging on their nice looking interface. Perhaps next year my review for 9 Spokes will be better than 5
No photo available
Sisense8.9
Based on 40 answers
Sisense offers a huge number of native data connectors. Those connectors include connectivity with third party connector provider and generic data provider like ODBC and REST. Plus the API easily allow to develop additional connector if necessary.
David Hertzberg profile photo

Scalability

No score
No answers yet
No answers on this topic
Sisense8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker profile photo

Return on Investment

No answers on this topic
  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Hui (Ken) Zheng profile photo

Pricing Details

9 Spokes

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
9 Spokes Editions & Modules
9 Spokes
Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

Sisense

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Sisense Editions & Modules
Sisense
Modules
SAP Connector
1
1. Per User per Month
Additional Pricing Details