What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
579 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Dropbox Business

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
579 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Abstract

Our design department is indeed very happy with Abstract to solve their issues with regard to versioning and collaboration, etc. The admin side of the program is not that great. It's easy and simple, however, it would be nice to limit access more easily and maybe even link Abstract with our directory. The flexibility for accessing the work designers do can't be beaten!
Christopher Fritz | TrustRadius Reviewer

Dropbox Business

It is well-suited when security is a priority, as it is highly secure. It is also well-suited when you have a higher budget and need a more robust featureset than some of its more affordable competitors. Given its market share, it is also appropriate to use Dropbox where you have a wide array of clients, because chances are, many of them will already be using it
Jonah Dempcy | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Abstract
7.5
Dropbox Business
Workflow Automation
Abstract
7.5
Dropbox Business
Mobile Access
Abstract
7.0
Dropbox Business
Search
Abstract
8.0
Dropbox Business

Communication

Abstract
8.7
Dropbox Business
Chat
Abstract
10.0
Dropbox Business
Notifications
Abstract
9.3
Dropbox Business
Discussions
Abstract
8.0
Dropbox Business
Internal knowledgebase
Abstract
7.5
Dropbox Business

File Sharing & Management

Abstract
7.9
Dropbox Business
8.9
Versioning
Abstract
10.0
Dropbox Business
8.8
Document collaboration
Abstract
8.3
Dropbox Business
8.4
Access control
Abstract
8.0
Dropbox Business
9.1
Advanced security features
Abstract
4.0
Dropbox Business
Device sync
Abstract
9.0
Dropbox Business
9.5
Video files
Abstract
Dropbox Business
8.8
Audio files
Abstract
Dropbox Business
8.9
File search
Abstract
Dropbox Business
8.9

Cloud Storage Security & Administration

Abstract
Dropbox Business
9.0
User and role management
Abstract
Dropbox Business
8.9
File organization
Abstract
Dropbox Business
9.1
Device management
Abstract
Dropbox Business
9.0

Cloud Storage Platform

Abstract
Dropbox Business
9.2
Performance
Abstract
Dropbox Business
9.2
Reliability
Abstract
Dropbox Business
9.5
Storage Reports
Abstract
Dropbox Business
8.8

Pros

Abstract

  • Branch management for design files.
  • Good collaborative features like comments and sharing.
Anonymous | TrustRadius Reviewer

Dropbox Business

  • Cloud storage of large files. Makes for easy sharing and downloading.
  • Activity tracking allows us to see when files were downloaded and by which users.
  • Able to sync files across devices, so when updates are made they can be pushed to desktop, laptop, etc.
Justin Roodman | TrustRadius Reviewer

Cons

Abstract

  • Frequent bugs between Abstract and Sketch.
  • Takes a lot of processing power and battery.
Anonymous | TrustRadius Reviewer

Dropbox Business

  • File previews. Dropbox is not the best at allowing you to preview the file. A lot of times people will have to download the file to view it. We've done video work and the client will review it with the Dropbox preview and the quality is very low. This causes the client to thing the video file is low quality.
  • Pricing is a bit on the high side compared to other cloud storage solutions.
Andy Ryan | TrustRadius Reviewer

Likelihood to Renew

Abstract

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 5.0
Based on 4 answers
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost.Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Oran Bar-Tal | TrustRadius Reviewer

Usability

Abstract

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 9.0
Based on 18 answers
From the IT department perspective, I give an 8 because there are certain areas where management can get a little tricky. Some areas are not the easiest to understand, and I've found myself chatting with their tech support on a few occasions to find answers to things that should have been evident. From the end user perspective, I give it a 10 - I'll keep pushing this - industry standard - if they don't do it right - no one can. For the end user - it works well. Receiving shared folders and files, sharing folders and files - super simple and easy to teach.
Vin Campbell | TrustRadius Reviewer

Performance

Abstract

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 8.9
Based on 14 answers
Dropbox generally performs quite well. Syncing b/w computer and cloud is generally quick, even for large files - and Dropbox does a good job at managing bandwidth to not use all available bandwidth. In addition, Dropbox includes a LAN based syncing mechanism, so two computers on the same network can sync files via LAN vs. over the internet. Dropbox's webpages always to seem to load quickly and display files, even in a folder with large amount of files, quickly. Dropbox's web-based search though is often times slow and inaccurate.
Aaron Pinsker | TrustRadius Reviewer

Support Rating

Abstract

Abstract 7.8
Based on 4 answers
Customer support seems to be fast at responding. We haven't had issues yet at least
Christopher Fritz | TrustRadius Reviewer

Dropbox Business

Dropbox Business 8.6
Based on 31 answers
Generally we use the help topics and forums mostly. However, as Pro Business account holders we get priority email support and when they say priority, they mean it. The few times we have actually used it, mostly in the beginning, they replied to our questions immediately. The speed at which they responded was awesome. To be honest though, everything in the Dropbox system is so simple, and the help functionality and forums are so helpful, we very rarely ever even think of asking for priority level support.
Brian Muench | TrustRadius Reviewer

Implementation Rating

Abstract

No score
No answers yet
No answers on this topic

Dropbox Business

Dropbox Business 10.0
Based on 2 answers
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
Brian Muench | TrustRadius Reviewer

Alternatives Considered

Abstract

There are very few tools that compete with Abstract right now. I would say none of them are even close to this yet.
Anonymous | TrustRadius Reviewer

Dropbox Business

I think the desktop element of Dropbox was really appealing. I haven't explored enough about Google Drive to know if they have some similar functionalities, but have used it only for some personal storage. For our team, Dropbox was a leader in the industry, so we felt most comfortable migrating to them.
Kelsie Hamilton | TrustRadius Reviewer

Return on Investment

Abstract

  • Saves time on file management
  • Keeps old, archived work
Anonymous | TrustRadius Reviewer

Dropbox Business

  • Dropbox has had a very positive impact on our ability to keep the team mobile and able to work from practically anywhere they have access to an Internet connection.
  • We no longer have to worry about accidental breach of privacy or security when using dropbox, where we have full control over which users can see which files – and when they can see and/or interact with them.
  • As a backup solution, it gives us peace of mind when accidents happen or a technical issue arrises. With Dropbox, our files are safe and easily accessible to those who should have access to them.
Jorden Beatty | TrustRadius Reviewer

Pricing Details

Abstract

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Abstract Editions & Modules

Additional Pricing Details

Dropbox Business

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dropbox Business Editions & Modules

Edition
Standard$15.001
Advanced$25.001
EnterpriseCustom Quote
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Abstract
8.7
Dropbox Business
9.0

Likelihood to Renew

Abstract
Dropbox Business
5.0

Usability

Abstract
Dropbox Business
9.0

Reliability and Availability

Abstract
Dropbox Business
7.0

Performance

Abstract
Dropbox Business
8.9

Support Rating

Abstract
7.8
Dropbox Business
8.6

Implementation Rating

Abstract
Dropbox Business
10.0

Scalability

Abstract
Dropbox Business
7.0

Add comparison