What users are saying about
18 Ratings
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Top Rated
5168 Ratings
18 Ratings
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Score 6.3 out of 100

Miro

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Top Rated
5168 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Project Management

    7.8

    Abstract

    78%

    Miro

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 3/3 features

    Workflow Automation

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Search

    8.9
    89%
    3 Ratings
    N/A
    0 Ratings

    Communication

    8.7

    Abstract

    87%

    Miro

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 4/4 features

    Chat

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Notifications

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Discussions

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.6
    76%
    2 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.1

    Abstract

    81%

    Miro

    Feature Set Not Supported
    N/A
    Abstract ranks higher in 5/5 features

    Versioning

    10.0
    100%
    4 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Access control

    6.2
    62%
    4 Ratings
    N/A
    0 Ratings

    Advanced security features

    6.8
    68%
    2 Ratings
    N/A
    0 Ratings

    Device sync

    9.1
    91%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Abstract is rated higher in 1 area: Support Rating
    • Miro is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    2.2

    Abstract

    22%
    4 Ratings
    8.9

    Miro

    89%
    3560 Ratings

    Likelihood to Renew

    Abstract

    N/A
    0 Ratings
    8.8

    Miro

    88%
    65 Ratings

    Usability

    7.0

    Abstract

    70%
    1 Rating
    8.0

    Miro

    80%
    35 Ratings

    Availability

    Abstract

    N/A
    0 Ratings
    8.2

    Miro

    82%
    1 Rating

    Performance

    Abstract

    N/A
    0 Ratings
    8.2

    Miro

    82%
    1 Rating

    Support Rating

    8.7

    Abstract

    87%
    7 Ratings
    7.8

    Miro

    78%
    12 Ratings

    Online Training

    Abstract

    N/A
    0 Ratings
    9.1

    Miro

    91%
    1 Rating

    Implementation Rating

    Abstract

    N/A
    0 Ratings
    8.5

    Miro

    85%
    2970 Ratings

    Configurability

    Abstract

    N/A
    0 Ratings
    2.7

    Miro

    27%
    2 Ratings

    Ease of integration

    Abstract

    N/A
    0 Ratings
    7.7

    Miro

    77%
    6089 Ratings

    Product Scalability

    Abstract

    N/A
    0 Ratings
    8.2

    Miro

    82%
    1 Rating

    Likelihood to Recommend

    Abstract

    • Large teams with dedicated design operations support
    • UX managers that want a facilitated workflow for their teams
    • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
    • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
    • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
    • If you're managing multiple pattern libraries
    Read full review

    Miro

    My experience with Miro is that it tops the list of collaborative tools that are currently available out there. A few improvements based on the feedback of customers will make it the best. With the world moving to more virtual working environments, this has helped bridge a lot of conversations.
    Read full review

    Pros

    Abstract

    • Versioning for desginers
    • Collaboration between team members
    Read full review

    Miro

    • It allows me to easily create great product boards and shape MVP´s dashboards.
    • Find it quite useful to use a color code in my notes and easily share them with stakeholders to be aligned while I can receive feedback through the comments.
    • I love the sticky notes to build the customer journey, epics, and stories titles so I can place together the whole scope of the project in just one view.
    Read full review

    Cons

    Abstract

    • Asset exports are not as great as Zeplin and others.
    • Filtering within files.
    Read full review

    Miro

    • It is hard to fill the board rapidly. In Macbook Notes, I can create structured text in a couple of seconds and manage it in a few clicks. In Miro, it will take me 1-2 sec for each text block or sticker to put my thoughts on a board and structure it.
    • The behavior of the "Text" element could be improved. It has non-standard behavior in the navigation between the lines and the creation of the new line.
    • I wish to have integration with Wrike. It is super useful for one of my main use cases: road mapping.
    Read full review

    Pricing Details

    Abstract

    Starting Price

    Editions & Modules

    Abstract editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Miro

      Starting Price

      $12 per month per user

      Editions & Modules

      Miro editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional none

        Additional Details

        CONSULTANT: For consultants and agencies working with client teams. $12 per user per month (billed annually) BUSINESS: For teams requiring SSO and options for external collaborators. $16 per user per month (billed annually) ENTERPRISE: Custom pricing. Proposal upon request. For companies that need advanced features and security. Education (Classroom): Miro helps you to engage with your students wherever they are, guide discussions, design a research project, illustrate key concepts, leave feedback, and facilitate group work easily. Free forever up to 100 users Education (Student): Miro makes distance learning and working with classmates or colleagues easy and fun. If you're a student, an educator or a school, you can apply for a Miro account. Free for 2 years & up to 10 users Non-Profit: Nonprofit organizations get a 30% discount on paid Miro plans (per user per month) to support the important work they're doing. 30% Discount Start-Ups: Miro is aiming at enabling startups to work effectively together, from brainstorming with digital sticky notes to planning and visualizing ideas to bring your business to life $8 per user per month & a $1,000 credit

        Pricing Info

        Likelihood to Renew

        Abstract

        No answers on this topic

        Miro

        Miro is very good but still too basic. It would be great to have more precision and some advanced tools. More control over the text size and objects alignment is a need for our design team. Also, the experience on the tablets is not so good. Many dead clicks and problems while trying to select objects and tools.
        Read full review

        Usability

        Abstract

        Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
        Read full review

        Miro

        It's pretty easy to use. My gripes are with some small idiosyncrasies with selection behavior with objects and editing text. When I move an object, it automatically de-selects it when I am not done with it. I have to click to select again. Text control is challenging and could be improved. It could use a little more styling capability. It's also weird that it behaves differently in a shape then when using the text tool.
        Read full review

        Reliability and Availability

        Abstract

        No answers on this topic

        Miro

        I have never had a problem with the availability
        Read full review

        Performance

        Abstract

        No answers on this topic

        Miro

        Most of the time pages load quickly but occasionally it does take time to point you to the area that you initially worked on.
        Read full review

        Support Rating

        Abstract

        Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
        Read full review

        Miro

        I have personally not required support when something was broken but used the training slides provided to get more knowledge of the tool
        Read full review

        In-Person Training

        Abstract

        No answers on this topic

        Miro

        Not applicable as never had in person training
        Read full review

        Online Training

        Abstract

        No answers on this topic

        Miro

        Superb. very well explained videos. Really helps get the knowledge up on the product. The slides are divided into the topics of usage. I have enjoyed following and implementing all of these slides. The videos are well explained and it is easy to follow. There are tutorials that you can take yourself later. It would be nice however if more training modules were added.
        Read full review

        Implementation Rating

        Abstract

        No answers on this topic

        Miro

        The tool was flexible, and the package was pay and upgrade as we used - which was convenient to experiment with at the beginning. Integrating with Jira and teams was just clicks with readily available add-ons. Adding members and removing them were tedious, but the support team was quick in resolving any issue faced.
        Read full review

        Alternatives Considered

        Abstract

        I purchased and administer Abstract. It was requested by our design department who evaluated it.
        Read full review

        Miro

        We used Jira for agile working, used Kanban boards, etc. It is good for software development but not good to adapt for other types of projects. Miro is much easier to adapt, more freedom, but still easy as there are a lot of templates. Other tools like Teams are good for communication, but the whiteboard of Teams is very limited compared to Miro. And if you have documents in Teams, you do not find them. Miro is more intuitive and visual, with the map good to navigate, much better than looking in network folders or SharePoint.
        Read full review

        Scalability

        Abstract

        No answers on this topic

        Miro

        The product is being used across the company and still no issues with the same.
        Read full review

        Return on Investment

        Abstract

        • Single source of truth for the team.
        • Could quickly get expensive with corporate accounts.
        Read full review

        Miro

        • It's great tool to show clients how the process looks like and it's easy way to track it.
        • It's a great reduction of time spend on managing as most of the things is automated.
        • Licensing process can be a little bit disappointing in case you need to add someone really quickly.
        Read full review

        Screenshots

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