What users are saying about
10 Ratings
2 Ratings
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Score 8.9 out of 100
10 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Payroll Relief

Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states
Anonymous | TrustRadius Reviewer

Netchex

Netchex is great as an all-inclusive HR and payroll option. Everything is in one place. They are constantly upgrading and adding new features.
Cherry Walton | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Payroll Relief
8.7
Netchex
8.5
Pay calculation
Payroll Relief
7.3
Netchex
8.2
Off-cycle/On-Demand payment
Payroll Relief
9.1
Netchex
9.1
Direct deposit files
Payroll Relief
9.1
Netchex
9.1
Salary revision and increment management
Payroll Relief
9.1
Netchex
8.2
Reimbursement management
Payroll Relief
9.1
Netchex
Benefit plan administration
Payroll Relief
Netchex
8.2

Pros

Payroll Relief

  • Payroll entry and approval is simple
  • The system supports unlimited pay types so it is easy to customize the system for our clients
  • The system automates the filing of most tax forms and W-2s
Anonymous | TrustRadius Reviewer

Netchex

  • Customer Service-EXCELLENT and prompt!
  • Communication & Resources-TONS of information and helpful links and videos!
  • Willingness to improve-always taking down suggestions, although they do take a while to come to fruition
Jennifer Stallings | TrustRadius Reviewer

Cons

Payroll Relief

  • The site navigation can be confusing.
  • The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
  • Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.
Anonymous | TrustRadius Reviewer

Netchex

  • It would be easier for multi company management if you could copy maintenance/set-up templates across companies
  • Employee search filter option on main employee page could be more robust, the function is available, but you have to go to another search screen
  • When giving access to associates, the link is only good for 24 hours, sometimes that is not enough time for the associate to verify their email and get logged in
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Support Rating

Payroll Relief

No score
No answers yet
No answers on this topic

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Alternatives Considered

Payroll Relief

Payroll relief is more customizable and easier to use than some other systems we have reviewed. The fee structure is better suited for our client base as well.
Anonymous | TrustRadius Reviewer

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

Return on Investment

Payroll Relief

  • We can process a large number of payrolls with a relatively small staff.
  • Payroll relief is simple to sell and support.
Anonymous | TrustRadius Reviewer

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Payroll Relief

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Payroll Relief Editions & Modules

Edition
First Year Cost$14951
Pay per Paycheck (after first year)$20001
Pay per Payroll$356.951
  1. per year
Additional Pricing Details

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Netchex Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Payroll Relief
8.2
Netchex
8.7

Support Rating

Payroll Relief
Netchex
9.0

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