Payroll Relief vs. Netchex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Payroll Relief
Score 8.8 out of 10
N/A
Payroll Relief is payroll processing software for accountants, from AccountantsWorld headquartered in Hauppauge. Payroll Relief automates actions like direct deposit, tax payment, tax filing, and electronic child support, boasting 100% calculation accuracy, and also supports batch processing of payroll and check printing, to minimize data entry.
$1,495
per month
Netchex
Score 8.3 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Pricing
Payroll ReliefNetchex
Editions & Modules
Pay per Payroll
$356.95
per year
First Year Cost
$1495
per year
Pay per Paycheck (after first year)
$2000
per year
No answers on this topic
Offerings
Pricing Offerings
Payroll ReliefNetchex
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Payroll ReliefNetchex
Top Pros
Top Cons
Features
Payroll ReliefNetchex
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Payroll Relief
8.7
1 Ratings
Netchex
8.4
12 Ratings
Pay calculation7.31 Ratings9.012 Ratings
Off-cycle/On-Demand payment9.11 Ratings8.59 Ratings
Direct deposit files9.11 Ratings9.312 Ratings
Salary revision and increment management9.11 Ratings8.78 Ratings
Reimbursement management9.11 Ratings7.97 Ratings
Support for external payroll vendors00 Ratings6.84 Ratings
Benefit plan administration00 Ratings8.49 Ratings
User Ratings
Payroll ReliefNetchex
Likelihood to Recommend
8.2
(1 ratings)
9.6
(20 ratings)
Likelihood to Renew
-
(0 ratings)
9.6
(2 ratings)
Usability
-
(0 ratings)
9.6
(2 ratings)
Support Rating
-
(0 ratings)
9.6
(3 ratings)
Implementation Rating
-
(0 ratings)
8.5
(2 ratings)
User Testimonials
Payroll ReliefNetchex
Likelihood to Recommend
AccountantsWorld
Payroll Relief can be customized to work for just about any business. Electronic tax payment and e-filing services are not available in all states so the system may be less appropriate in jurisdictions where there is a lack of automation on the back-end. This lack of automation can be overcome by a payroll processing provider that has good internal processes and an understanding of how to handle their clients' filings/payments directly with these unsupported states
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Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
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Pros
AccountantsWorld
  • Payroll entry and approval is simple
  • The system supports unlimited pay types so it is easy to customize the system for our clients
  • The system automates the filing of most tax forms and W-2s
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Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
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Cons
AccountantsWorld
  • The site navigation can be confusing.
  • The system lacks HR functionality. There is no automated employee onboarding option. PTO can be tracked but there is no way for employees to request time off from their employee portal.
  • Payroll processors do not get a dashboard showing a list of payrolls that are scheduled to be processed each day like some other systems do.
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Netchex
  • Support needs to be available more times than just normal business hours.
  • Tax support is basically non-existent. This seems that it should be TOP NOTCH.
  • Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
  • When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.
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Likelihood to Renew
AccountantsWorld
No answers on this topic
Netchex
Easy to work with.
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Usability
AccountantsWorld
No answers on this topic
Netchex
Very user friendly and great interface.
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Support Rating
AccountantsWorld
No answers on this topic
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
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Implementation Rating
AccountantsWorld
No answers on this topic
Netchex
Implementation took some time but was pretty much error free.
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Alternatives Considered
AccountantsWorld
Payroll relief is more customizable and easier to use than some other systems we have reviewed. The fee structure is better suited for our client base as well.
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Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
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Return on Investment
AccountantsWorld
  • We can process a large number of payrolls with a relatively small staff.
  • Payroll relief is simple to sell and support.
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Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
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