What users are saying about
8 Ratings
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Top Rated
1115 Ratings
8 Ratings
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Score 8.2 out of 100

QuickBooks Online

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Top Rated
1115 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

AccountMate

AccountMate is a great product for wholesale and distributors. It manages the inventory cycles comprehensively, from purchasing to stocking, to sales and delivery. There are a great many tools available to manage inventory, properties, and financials. The availability to have third-party add-ons offers even greater opportunities to meet the needs of the end-user.The system is not really suited for certain types of service industries: legal, medical, and those businesses that invoice on time.
Les Kule | TrustRadius Reviewer

QuickBooks Online

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Zach Yokum | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

AccountMate
8.8
QuickBooks Online
7.3
Pay calculation
AccountMate
10.0
QuickBooks Online
7.7
Direct deposit files
AccountMate
9.0
QuickBooks Online
7.3
Salary revision and increment management
AccountMate
8.0
QuickBooks Online
7.3
Reimbursement management
AccountMate
8.0
QuickBooks Online
7.7
Benefit plan administration
AccountMate
QuickBooks Online
6.5

Security

AccountMate
9.0
QuickBooks Online
8.4
Single sign-on capability
AccountMate
9.0
QuickBooks Online
8.3
Role-based user permissions
AccountMate
QuickBooks Online
8.5

Reporting & Analytics

AccountMate
7.0
QuickBooks Online
8.0
Dashboards
AccountMate
6.0
QuickBooks Online
7.9
Standard reports
AccountMate
9.0
QuickBooks Online
8.4
Custom reports
AccountMate
6.0
QuickBooks Online
7.8

General Ledger and Configurable Accounting

AccountMate
7.6
QuickBooks Online
7.6
Accounts payable
AccountMate
8.0
QuickBooks Online
8.6
Accounts receivable
AccountMate
9.0
QuickBooks Online
8.7
Cash management
AccountMate
7.0
QuickBooks Online
7.6
Bank reconciliation
AccountMate
8.0
QuickBooks Online
8.5
Expense management
AccountMate
9.0
QuickBooks Online
8.0
Time tracking
AccountMate
7.0
QuickBooks Online
6.0
Multi-currency support
AccountMate
7.0
QuickBooks Online
6.9
Multi-division support
AccountMate
9.0
QuickBooks Online
7.7
Regulations compliance
AccountMate
7.0
QuickBooks Online
7.7
Electronic tax filing
AccountMate
8.0
QuickBooks Online
7.8
Global Financial Support
AccountMate
8.0
QuickBooks Online
6.1
Intercompany Accounting
AccountMate
5.0
QuickBooks Online
7.4
Journals and Reconciliations
AccountMate
8.0
QuickBooks Online
8.0
Enterprise Accounting
AccountMate
7.0
QuickBooks Online
8.3
Configurable Accounting
AccountMate
7.0
QuickBooks Online
7.4
Standardized Processes
AccountMate
7.0
QuickBooks Online
7.0
Fixed asset management
AccountMate
QuickBooks Online
7.0
Self-service portal
AccountMate
QuickBooks Online
7.5
Primary and Secondary Ledgers
AccountMate
QuickBooks Online
7.4
Localizations
AccountMate
QuickBooks Online
8.8
Centralized Rules Framework
AccountMate
QuickBooks Online
7.9

Inventory Management

AccountMate
8.0
QuickBooks Online
7.6
Inventory tracking
AccountMate
9.0
QuickBooks Online
7.4
Automatic reordering
AccountMate
8.0
QuickBooks Online
7.8
Manufacturing module
AccountMate
7.0
QuickBooks Online
8.2
Location management
AccountMate
QuickBooks Online
7.2

Order Management

AccountMate
8.6
QuickBooks Online
7.6
Pricing
AccountMate
8.0
QuickBooks Online
8.0
Order entry
AccountMate
9.0
QuickBooks Online
8.2
Credit card processing
AccountMate
9.0
QuickBooks Online
8.0
Cost of goods sold
AccountMate
9.0
QuickBooks Online
7.7
End-to-end order visibility
AccountMate
8.0
QuickBooks Online
7.3
Order Orchestration
AccountMate
QuickBooks Online
7.4
Order exception Resolution
AccountMate
QuickBooks Online
6.5

Customization

AccountMate
9.0
QuickBooks Online
7.8
Plug-ins
AccountMate
9.0
QuickBooks Online
7.6
API for custom integration
AccountMate
QuickBooks Online
8.0

Pros

AccountMate

  • Ease of use
  • Ability to easily adapt the solution to fit the needs of the end user
  • Integration of data across different platforms
Les Kule | TrustRadius Reviewer

QuickBooks Online

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Roxanne Jacobs | TrustRadius Reviewer

Cons

AccountMate

  • Custom reports: The current system uses Crystal Reports, which is a bit cumbersome.
  • True cloud-based solution is missing
Les Kule | TrustRadius Reviewer

QuickBooks Online

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Charles Fashana, MBA | TrustRadius Reviewer

Likelihood to Renew

AccountMate

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 9.9
Based on 22 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

AccountMate

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 8.3
Based on 64 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Michelle Jones | TrustRadius Reviewer

Reliability and Availability

AccountMate

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

AccountMate

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 5 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

AccountMate

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 7.3
Based on 61 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
Anonymous | TrustRadius Reviewer

Implementation Rating

AccountMate

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Alternatives Considered

AccountMate

We use AccountMate for a number of reasons, particularly its ease of use and the ability to customize any part of the system (with source code residing on the end-user system--a HUGE advantage).
Les Kule | TrustRadius Reviewer

QuickBooks Online

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Lukas Sundahl, MBA | TrustRadius Reviewer

Scalability

AccountMate

No score
No answers yet
No answers on this topic

QuickBooks Online

QuickBooks Online 10.0
Based on 1 answer
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Return on Investment

AccountMate

  • Allows us to quickly gain insight into the current and past performance of the company
Les Kule | TrustRadius Reviewer

QuickBooks Online

  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Serguei Bykov | TrustRadius Reviewer

Pricing Details

AccountMate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AccountMate Editions & Modules

Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AccountMate
10.0
QuickBooks Online
8.0

Likelihood to Renew

AccountMate
QuickBooks Online
9.9

Usability

AccountMate
QuickBooks Online
8.3

Reliability and Availability

AccountMate
QuickBooks Online
10.0

Performance

AccountMate
QuickBooks Online
10.0

Support Rating

AccountMate
QuickBooks Online
7.3

Implementation Rating

AccountMate
QuickBooks Online
10.0

Scalability

AccountMate
QuickBooks Online
10.0

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