Likelihood to Recommend If you have a home exterior company this is the best software!! Especially roof, gutters & siding. If you run a different company like you only handle decks, landscaping or maybe drywall, etc. This would not be the software for you
Read full review It's is absolutely well suited for all daily reporting/documentation needs, also since it essentially 'self archives' you can revisit past projects by logging into the admin panel faster than going to my own archived job files. It saved our skin by documenting where a bad GC Superintendent had been giving false information to the office, and we were able to prove our conditions/progress and alleviate the issue. It's very well suited for large projects, and ongoing projects. A bit less suited for small fast service type projects. We keep one 'service' job open to document the fast turn over stuff to alleviate that issue.
Read full review Pros Tracking progress of project Note/Message Keeping Reports Read full review As a delay has occurred in the field, the foremen are able to report it immediately. The project manager now gets this information as it happened, not just trying to remember the next time they talk or see each other. As an RFI arises, the foremen can ask their questions immediately so that the PM can address it right away. We input our manpower on a daily basis, which helps us project where we are as it pertains to hours on a job. Read full review Cons Pricing in the database for each item is done manually due to the merger of two large suppliers nationally who decided to write their own database and estimating program and disconnect themselves from AccuLynx that had the ability to automatically update pricing. I feel that was a huge mistake on the part of the supplier. AccuLynx is trying to rectify that relationship. It's unfortunate that the only calendaring option is Google Calendar. We are very tied to Outlook which we feel is more user-friendly and we know it well. Read full review Difficult to bring back reports from the archives. I don't archive any more; I just sequentially date my projects and keep them all live. Notevault is set up for normal work shifts. But I mostly work night shifts from about 10 pm to 6 am. You then have to sort and filter the notes from two separate "days" in the system to get a coherent report from a single night shift. I live with it, but I don't like it. Read full review Likelihood to Renew Until someone shows me something more efficient or has features that are more streamlined and time is saved by all then I am all ears and ready to listen to that presentation. I wouldn't care at this point if I had to abandon QB if the system had it's own integrated accounting system otherwise it has to be able to do all and more of the features of QB and the CRM side also has to have/do more than AccuLynx features.
Read full review It flat works and has paid for itself quickly.
Read full review Usability Simple use of functions. Majority of people can become familiar with this product fairly quick
Read full review Support Rating They can always improve and we are very successful when calling support. I would suggest they keep their support technicians available later for the west coast contractors who need help at the end of the day. We've come to know many of the techs because we call to offer suggestions but there's a process for us to follow for that.
Read full review Alternatives Considered JobNimbus you have to customize it yourself and it's very time consuming to get it up and running efficiently and smoothly. AccuLynx is very intuitive and easy to use. This helps so much especially in the construction side. Also, AccuLynx can estimate easily which
JobNimbus does not do at all.
Buildertrend is good but really more for General Contractors who are builders. Not exterior remodelers.
Read full review I have used both Raken and NoteVault. It is my preference to use NoteVault due to the simplicity of it. Raken tended to be a bit cumbersome. I did not like the photo features used with Raken as opposed to the very simple straight forward approach with NoteVault
Read full review Return on Investment The software is expensive, but if everyone utilizes it to its capacity it's well worth it. Less time is spent searching for information because it is all at your fingertips. Increased productivity in the overall company, which means we can handle a higher work load = higher revenue. Read full review Daily reports get published the following day after downloaded to NoteVault. From an executive standpoint, I am able to track the progress of each project on a daily basis and to be able to focus my efforts to the project that needs help. Read full review ScreenShots