What users are saying about
3 Ratings
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Score 8.3 out of 101
42 Ratings
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Score 6.9 out of 101

Likelihood to Recommend

Accurate Background

Accurate is a global organization that has background checks available internationally. The report formatting could be improved. It's messy and difficult to read.
No photo available

SilkRoad Recruiting

OpenHire works well for the needs at my current company since we typically do not have a very high volume of open positions, and much of the requisition and hiring is managed outside the system. For example, the hire requisitions and offers are handled completely outside the system. For the basics of applicant tracking and reporting, this system is a cost-effective choice. If, however, you are looking for a sophisticated ATS with more advanced features and the ability to customize to your process, I would not recommend OpenHire.
No photo available

Feature Rating Comparison

Recruiting / ATS

Accurate Background
7.0
SilkRoad Recruiting
5.7
Job Requisition Management
Accurate Background
6.0
SilkRoad Recruiting
6.0
Company Website Posting
Accurate Background
5.0
SilkRoad Recruiting
6.2
Publish to Social Media
Accurate Background
7.0
SilkRoad Recruiting
6.8
Customized Application Form
Accurate Background
7.0
SilkRoad Recruiting
5.2
Candidate Search
Accurate Background
5.0
SilkRoad Recruiting
6.2
Collaboration
Accurate Background
10.0
SilkRoad Recruiting
6.0
Task Creation and Delegation
Accurate Background
10.0
SilkRoad Recruiting
6.6
Email Templates
Accurate Background
3.0
SilkRoad Recruiting
6.4
User Permissions
Accurate Background
8.0
SilkRoad Recruiting
5.5
Notifications and Alerts
Accurate Background
9.0
SilkRoad Recruiting
5.8
Reporting
Accurate Background
7.1
SilkRoad Recruiting
4.3
Job Search Site Posting
Accurate Background
SilkRoad Recruiting
6.1
Resume Management
Accurate Background
SilkRoad Recruiting
5.9
Duplicate Candidate Prevention
Accurate Background
SilkRoad Recruiting
2.0
Applicant Tracking
Accurate Background
SilkRoad Recruiting
5.8

Pros

Accurate Background

  • Comprehensive background check report
  • Report tailored to your needs
  • Weekly calls with Account Manager or as needed
  • online chat option with customer service
No photo available

SilkRoad Recruiting

  • The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
  • Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
  • Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
  • Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.
No photo available

Cons

Accurate Background

  • Background check report format could be improved by being easier to read. It's a little messy.
No photo available

SilkRoad Recruiting

  • Offer letters, offer letters, offer letters! Unfortunately OpenHire does not have the capacity to have a standard offer letter that can be customized without being saved as a different entity. For example our company has different offer letters for full time and part time hires, non-exempt/exempt, and assorted miscellaneous roles so instead of having one standard offer letter with the ability to drag/drop items within it that we need, we instead have to save each one individually meaning that as a recruiter goes to make an offer, they're selecting amongst multiple different letters.
  • Spam filters. When using the candidate correspondence option to communicate via email with potential prospects, these system generated emails tend to trigger the spam filters of many of the most popular servers such as Gmail, Hotmail, & Yahoo. I tend to avoid sending emails through OpenHire to candidates for this reason.
  • Candidate search functionality can be inconsistent at best and non-existent at worst. There are times if you're looking for a sizable pool of prospects and set up a pretty bare bones, general search that search will oftentimes take up to 5 minutes and yield no results after that. Definitely can be frustrating.
  • Broadbean usage. Last year OpenHire rolled out Broadbean which is a job posting aggregator allowing a user to select external job boards to post their roles directly from the OpenHire requisition. It's pretty new software so there are certainly a good deal of random kinks that could use some ironing out. The biggest thing to keep in mind is that while there's a wide array of external boards that can be selected, it's literally posting to each selected board so after the selections are made it's not an instant process to post as it requires filling out board specific details which can be time consuming.
No photo available

Likelihood to Renew

Accurate Background

No score
No answers yet
No answers on this topic

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 12 answers
While OpenHire has some hiccups, it works well for our needs and is very reasonably priced. I would just like to see them improve on their reporting and support
Erin Seay profile photo

Usability

Accurate Background

No score
No answers yet
No answers on this topic

SilkRoad Recruiting

SilkRoad Recruiting 6.0
Based on 3 answers
It's very self-explanatory. Sometimes it sacrifices customizability for user-friendliness, however.
No photo available

Support

Accurate Background

No score
No answers yet
No answers on this topic

SilkRoad Recruiting

SilkRoad Recruiting 5.0
Based on 2 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Erin Seay profile photo

Alternatives Considered

Accurate Background

Accurate is much better. The most thorough background check company I have ever used.
No photo available

SilkRoad Recruiting

NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.
Diaman Amsler profile photo

Return on Investment

Accurate Background

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
No photo available

SilkRoad Recruiting

  • Efficient Applicant Processing
  • Integrated 3rd Party applications
  • Improved reprting of applicant data
No photo available

Pricing Details

Accurate Background

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SilkRoad Recruiting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison