What users are saying about

Accurate Background

2 Ratings
Score 9.8 out of 101

SilkRoad Recruiting

42 Ratings
Score 6.3 out of 101

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Likelihood to Recommend

Accurate Background

The experience has been great! I was so happy to hear that my current company is also using Accurate. I know the information will come quickly and will meet the high expectations we set.
No photo available

SilkRoad Recruiting

OpenHire works well for the needs at my current company since we typically do not have a very high volume of open positions, and much of the requisition and hiring is managed outside the system. For example, the hire requisitions and offers are handled completely outside the system. For the basics of applicant tracking and reporting, this system is a cost-effective choice. If, however, you are looking for a sophisticated ATS with more advanced features and the ability to customize to your process, I would not recommend OpenHire.
No photo available

Feature Rating Comparison

Recruiting / ATS

Accurate Background
6.2
SilkRoad Recruiting
5.7
Job Requisition Management
Accurate Background
6.0
SilkRoad Recruiting
6.0
Company Website Posting
Accurate Background
5.0
SilkRoad Recruiting
6.3
Publish to Social Media
Accurate Background
7.0
SilkRoad Recruiting
6.8
Customized Application Form
Accurate Background
7.0
SilkRoad Recruiting
5.3
Candidate Search
Accurate Background
5.0
SilkRoad Recruiting
6.2
Email Templates
Accurate Background
3.0
SilkRoad Recruiting
6.5
User Permissions
Accurate Background
8.0
SilkRoad Recruiting
5.5
Notifications and Alerts
Accurate Background
9.0
SilkRoad Recruiting
5.8
Reporting
Accurate Background
6.0
SilkRoad Recruiting
4.3
Job Search Site Posting
Accurate Background
SilkRoad Recruiting
6.2
Resume Management
Accurate Background
SilkRoad Recruiting
6.0
Duplicate Candidate Prevention
Accurate Background
SilkRoad Recruiting
2.0
Applicant Tracking
Accurate Background
SilkRoad Recruiting
5.9
Collaboration
Accurate Background
SilkRoad Recruiting
6.1
Task Creation and Delegation
Accurate Background
SilkRoad Recruiting
6.6

Pros

  • AMAZING CUSTOMER SERVICE OPTIONS! You can call, email, and/or chat.
  • The dashboard is very straightforward and allows for easy organization.
  • The report is super easy to read but even if you are unfamiliar there's a tour button that walks you through each section of the report to help you understand the layout.
No photo available
  • Integrates with our website. The careers portal can be customized to blend seamlessly to your website so candidates don't realize that they have left your site.
  • Rates your resumes based on key words from the job description. While not always accurate, this feature really helps you prioritize resumes to review when there are hundreds of them.
  • Integrates very well with Aurico background checks and Silkroad's RedCarpet. This is a great feature because you can initiate the background check directly from the candidate's profile without having to get any sensitive information from the candidate prior to hiring. The integration with RedCarpet is also great because all of the candidate's information as well as the offer info and job details are sent to the onboarding program. This allows for quick setup of the new employee and reduces the need for any manual processes.
Erin Seay profile photo

Cons

  • There is no direct way to reach the verifications team and having customer service as a middleman sometimes adds a delay.
No photo available
  • The reporting features are not very intuitive
Luke Hedden profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
SilkRoad Recruiting5.0
Based on 12 answers
OpenHire is working well and we aren't thinking of changing anytime soon.
Cassandra Simone profile photo

Usability

No score
No answers yet
No answers on this topic
SilkRoad Recruiting6.1
Based on 3 answers
It's very self-explanatory. Sometimes it sacrifices customizability for user-friendliness, however.
No photo available

Support

No score
No answers yet
No answers on this topic
SilkRoad Recruiting5.0
Based on 2 answers
The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year
Erin Seay profile photo

Alternatives Considered

Accurate actually makes an attempt to get things verified. They do not just call 10x in one day and then close it
No photo available
Recruit soft, RecruitMax, what is now Taleo, Kenexa. To be frank, at the time, Openhire was the most cost effective, and it allowed a large amount of users who worked remotely, without having to go to company servers to use the system
Kimberly Kenner profile photo

Return on Investment

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
No photo available
  • Faster resumes screening, enabling recruiters to share with managers quicker
  • Increased Recruiting productivity
  • Facilitated the application process for potential candidates. Builds a better brand
Kimberly Kenner profile photo

Pricing Details

Accurate Background

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SilkRoad Recruiting

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details