What users are saying about
37 Ratings
132 Ratings
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Score 7.8 out of 100
37 Ratings
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Score 6.1 out of 100

Feature Set Ratings

    Data Center Backup

    8.2

    Acronis Cyber Backup

    82%

    Asigra

    Feature Set Not Supported
    N/A
    Acronis Cyber Backup ranks higher in 14/14 features

    Universal recovery

    9.1
    91%
    22 Ratings
    N/A
    0 Ratings

    Instant recovery

    7.2
    72%
    21 Ratings
    N/A
    0 Ratings

    Recovery verification

    8.3
    83%
    21 Ratings
    N/A
    0 Ratings

    Business application protection

    7.5
    75%
    20 Ratings
    N/A
    0 Ratings

    Multiple backup destinations

    8.9
    89%
    21 Ratings
    N/A
    0 Ratings

    Incremental backup identification

    6.6
    66%
    22 Ratings
    N/A
    0 Ratings

    Backup to the cloud

    7.0
    70%
    15 Ratings
    N/A
    0 Ratings

    Deduplication and file compression

    8.7
    87%
    14 Ratings
    N/A
    0 Ratings

    Snapshots

    8.6
    86%
    19 Ratings
    N/A
    0 Ratings

    Flexible deployment

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    Management dashboard

    7.6
    76%
    15 Ratings
    N/A
    0 Ratings

    Platform support

    9.1
    91%
    15 Ratings
    N/A
    0 Ratings

    Retention options

    9.1
    91%
    14 Ratings
    N/A
    0 Ratings

    Encryption

    9.4
    94%
    12 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Acronis Cyber Backup is rated higher in 3 areas: Likelihood to Renew, Implementation Rating, Product Scalability
    • Asigra is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    6.3

    Acronis Cyber Backup

    63%
    47 Ratings
    9.0

    Asigra

    90%
    24 Ratings

    Likelihood to Renew

    9.1

    Acronis Cyber Backup

    91%
    2 Ratings
    8.6

    Asigra

    86%
    13 Ratings

    Usability

    5.2

    Acronis Cyber Backup

    52%
    3 Ratings
    8.0

    Asigra

    80%
    6 Ratings

    Availability

    Acronis Cyber Backup

    N/A
    0 Ratings
    8.8

    Asigra

    88%
    10 Ratings

    Support Rating

    4.3

    Acronis Cyber Backup

    43%
    5 Ratings
    7.5

    Asigra

    75%
    12 Ratings

    In-Person Training

    Acronis Cyber Backup

    N/A
    0 Ratings
    4.5

    Asigra

    45%
    1 Rating

    Online Training

    Acronis Cyber Backup

    N/A
    0 Ratings
    1.0

    Asigra

    10%
    1 Rating

    Implementation Rating

    9.1

    Acronis Cyber Backup

    91%
    2 Ratings
    1.2

    Asigra

    12%
    6 Ratings

    Configurability

    Acronis Cyber Backup

    N/A
    0 Ratings
    1.0

    Asigra

    10%
    1 Rating

    Contract Terms and Pricing Model

    8.0

    Acronis Cyber Backup

    80%
    1 Rating

    Asigra

    N/A
    0 Ratings

    Ease of integration

    Acronis Cyber Backup

    N/A
    0 Ratings
    1.0

    Asigra

    10%
    1 Rating

    Product Scalability

    8.5

    Acronis Cyber Backup

    85%
    26 Ratings
    4.5

    Asigra

    45%
    1 Rating

    Vendor post-sale

    Acronis Cyber Backup

    N/A
    0 Ratings
    1.0

    Asigra

    10%
    1 Rating

    Vendor pre-sale

    Acronis Cyber Backup

    N/A
    0 Ratings
    1.0

    Asigra

    10%
    1 Rating

    Likelihood to Recommend

    Acronis

    If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
    Read full review

    Asigra

    If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
    • The Agentless Architecture means there are less support burdens.
    • Encryption at Source gives the customer confidence their data is secure.
    • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
    • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
    • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
    Read full review

    Pros

    Acronis

    • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
    • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
    • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
    Read full review

    Asigra

    • Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
    • Helps reduce cost of long term retention by leveraging the BLM functionality.
    • It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
    • Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.
    Read full review

    Cons

    Acronis

    • The web interface is slow and can kick you off from time to time
    • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
    • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
    Read full review

    Asigra

    • We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
    • We would like to see Geolocation and remote wipe for endpoint devices
    • We would like to see the solution provide easy "roll back" after a disaster.
    Read full review

    Pricing Details

    Acronis Cyber Backup

    Starting Price

    $59

    Editions & Modules

    Acronis Cyber Backup editions and modules pricing
    EditionModules
    Acronis Cyber Backup591
    Acronis Cyber Backup592

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Asigra

    Starting Price

    Editions & Modules

    Asigra editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Acronis

      We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
      Read full review

      Asigra

      • Asigra is a great entry way into the cloud.
      • Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
      • Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
      • As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
      Read full review

      Usability

      Acronis

      I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
      Read full review

      Asigra

      It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's
      Read full review

      Reliability and Availability

      Acronis

      No answers on this topic

      Asigra

      Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
      Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
      Read full review

      Support Rating

      Acronis

      I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
      Read full review

      Asigra

      They respond quickly on your request. They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only. They refund you the support request if they find it as a functionality issue. They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
      Read full review

      Online Training

      Acronis

      No answers on this topic

      Asigra

      Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation. They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
      Read full review

      Implementation Rating

      Acronis

      I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
      Read full review

      Asigra

      Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
      Read full review

      Alternatives Considered

      Acronis

      We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
      Read full review

      Asigra

      I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
      Read full review

      Contract Terms and Pricing Model

      Acronis

      I would love it if they offered better cloud space pricing or even "unlimited"
      Read full review

      Asigra

      No answers on this topic

      Scalability

      Acronis

      The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
      Read full review

      Asigra

      No answers on this topic

      Return on Investment

      Acronis

      • Every times you restore a file, you see the value and the ROI of backup.
      • Backup is a great protection against ransomware, you can always restore files that has been infected.
      • When you want to go back in previous version of files, it can be life saver.
      Read full review

      Asigra

      • One of the positive impacts is that the solution allows us to free up IT resources to focus on other tasks.
      • Asigra has one of the best channel partner programs I have come across.
      • This product is one of the few backup solutions that I've worked with that doesn't require an agent installed on the target device, making it easier to deploy to new devices.
      Read full review

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