What users are saying about
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53 Ratings
131 Ratings
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Score 7.8 out of 100

Bacula Enterprise

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53 Ratings
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Score 9.7 out of 100

Feature Set Ratings

  • Bacula Enterprise ranks higher in 1 feature set: Data Center Backup

Data Center Backup

8.2

Acronis Cyber Backup

82%
9.1

Bacula Enterprise

91%
Bacula Enterprise ranks higher in 13/14 features

Universal recovery

9.1
91%
22 Ratings
9.1
91%
1 Rating

Instant recovery

7.2
72%
21 Ratings
9.6
96%
29 Ratings

Recovery verification

8.3
83%
21 Ratings
9.5
95%
37 Ratings

Business application protection

7.5
75%
20 Ratings
3.0
30%
2 Ratings

Multiple backup destinations

8.9
89%
21 Ratings
9.7
97%
41 Ratings

Incremental backup identification

6.6
66%
22 Ratings
9.6
96%
42 Ratings

Backup to the cloud

7.0
70%
15 Ratings
9.7
97%
25 Ratings

Deduplication and file compression

8.7
87%
14 Ratings
9.7
97%
36 Ratings

Snapshots

8.6
86%
19 Ratings
9.8
98%
33 Ratings

Flexible deployment

8.2
82%
10 Ratings
9.5
95%
40 Ratings

Management dashboard

7.6
76%
15 Ratings
9.2
92%
40 Ratings

Platform support

9.1
91%
15 Ratings
9.6
96%
43 Ratings

Retention options

9.1
91%
14 Ratings
9.6
96%
43 Ratings

Encryption

9.4
94%
12 Ratings
9.8
98%
32 Ratings

Attribute Ratings

  • Acronis Cyber Backup is rated higher in 1 area: Implementation Rating
  • Bacula Enterprise is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

6.3

Acronis Cyber Backup

63%
47 Ratings
9.9

Bacula Enterprise

99%
43 Ratings

Likelihood to Renew

9.1

Acronis Cyber Backup

91%
2 Ratings
10.0

Bacula Enterprise

100%
5 Ratings

Usability

5.3

Acronis Cyber Backup

53%
3 Ratings
8.9

Bacula Enterprise

89%
6 Ratings

Support Rating

4.4

Acronis Cyber Backup

44%
5 Ratings
10.0

Bacula Enterprise

100%
26 Ratings

In-Person Training

Acronis Cyber Backup

N/A
0 Ratings
10.0

Bacula Enterprise

100%
1 Rating

Implementation Rating

9.1

Acronis Cyber Backup

91%
2 Ratings
9.0

Bacula Enterprise

90%
2 Ratings

Contract Terms and Pricing Model

8.0

Acronis Cyber Backup

80%
1 Rating

Bacula Enterprise

N/A
0 Ratings

Product Scalability

8.5

Acronis Cyber Backup

85%
26 Ratings

Bacula Enterprise

N/A
0 Ratings

Likelihood to Recommend

Acronis

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Read full review

Bacula Systems

The Bacula Enterprise tool is recommended for use by any companies that need a data backup and recovery solution that is adaptable and scalable, regardless of the size of the data and the company. The installation of the tool will not impact the company's policies and there are great possibilities for integration with the IT environment and tools. A less appropriate scenario is if your company does not have a team with minimal backup experience, but this is remedied by the excellent support offered.
Read full review

Pros

Acronis

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Read full review

Bacula Systems

  • Bacula has great plugins that work very accurately
  • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
  • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
  • Its ease of use helps in training new support team members
Read full review

Cons

Acronis

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
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Bacula Systems

  • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
  • There is no mobile app to manage backups and restores from smartphones
  • Manual installation is time consuming.
Read full review

Pricing Details

Acronis Cyber Backup

Starting Price

$59

Editions & Modules

Acronis Cyber Backup editions and modules pricing
EditionModules
Acronis Cyber Backup591
Acronis Cyber Backup592

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Bacula Enterprise

Starting Price

Editions & Modules

Bacula Enterprise editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Acronis

    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
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    Bacula Systems

    Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
    Read full review

    Usability

    Acronis

    I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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    Bacula Systems

    This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
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    Support Rating

    Acronis

    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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    Bacula Systems

    They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
    Read full review

    In-Person Training

    Acronis

    No answers on this topic

    Bacula Systems

    The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
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    Implementation Rating

    Acronis

    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Read full review

    Bacula Systems

    Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
    Read full review

    Alternatives Considered

    Acronis

    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Read full review

    Bacula Systems

    I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
    Read full review

    Contract Terms and Pricing Model

    Acronis

    I would love it if they offered better cloud space pricing or even "unlimited"
    Read full review

    Bacula Systems

    No answers on this topic

    Scalability

    Acronis

    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Read full review

    Bacula Systems

    No answers on this topic

    Return on Investment

    Acronis

    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Read full review

    Bacula Systems

    • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
    • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
    Read full review

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