What users are saying about
25 Ratings
131 Ratings
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Score 7.8 out of 100
25 Ratings
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Score 7.6 out of 100

Feature Set Ratings

    Data Center Backup

    8.2

    Acronis Cyber Backup

    82%

    IDrive

    Feature Set Not Supported
    N/A
    Acronis Cyber Backup ranks higher in 14/14 features

    Universal recovery

    9.1
    91%
    22 Ratings
    N/A
    0 Ratings

    Instant recovery

    7.2
    72%
    21 Ratings
    N/A
    0 Ratings

    Recovery verification

    8.3
    83%
    21 Ratings
    N/A
    0 Ratings

    Business application protection

    7.5
    75%
    20 Ratings
    N/A
    0 Ratings

    Multiple backup destinations

    8.9
    89%
    21 Ratings
    N/A
    0 Ratings

    Incremental backup identification

    6.6
    66%
    22 Ratings
    N/A
    0 Ratings

    Backup to the cloud

    7.0
    70%
    15 Ratings
    N/A
    0 Ratings

    Deduplication and file compression

    8.7
    87%
    14 Ratings
    N/A
    0 Ratings

    Snapshots

    8.6
    86%
    19 Ratings
    N/A
    0 Ratings

    Flexible deployment

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    Management dashboard

    7.6
    76%
    15 Ratings
    N/A
    0 Ratings

    Platform support

    9.1
    91%
    15 Ratings
    N/A
    0 Ratings

    Retention options

    9.1
    91%
    14 Ratings
    N/A
    0 Ratings

    Encryption

    9.4
    94%
    12 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    Acronis Cyber Backup

    Feature Set Not Supported
    N/A
    8.9

    IDrive

    89%
    IDrive ranks higher in 7/7 features

    Versioning

    N/A
    0 Ratings
    9.9
    99%
    6 Ratings

    Video files

    N/A
    0 Ratings
    8.9
    89%
    6 Ratings

    Audio files

    N/A
    0 Ratings
    9.2
    92%
    6 Ratings

    Document collaboration

    N/A
    0 Ratings
    9.9
    99%
    3 Ratings

    Access control

    N/A
    0 Ratings
    9.4
    94%
    6 Ratings

    File search

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Device sync

    N/A
    0 Ratings
    6.4
    64%
    7 Ratings

    Cloud Storage Security & Administration

    Acronis Cyber Backup

    Feature Set Not Supported
    N/A
    7.3

    IDrive

    73%
    IDrive ranks higher in 3/3 features

    User and role management

    N/A
    0 Ratings
    8.0
    80%
    7 Ratings

    File organization

    N/A
    0 Ratings
    7.6
    76%
    8 Ratings

    Device management

    N/A
    0 Ratings
    6.4
    64%
    7 Ratings

    Cloud Storage Platform

    Acronis Cyber Backup

    Feature Set Not Supported
    N/A
    7.5

    IDrive

    75%
    IDrive ranks higher in 3/3 features

    Performance

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    Reliability

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Storage Reports

    N/A
    0 Ratings
    6.4
    64%
    7 Ratings

    Attribute Ratings

    • Acronis Cyber Backup is rated higher in 1 area: Likelihood to Recommend
    • IDrive is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    6.3

    Acronis Cyber Backup

    63%
    47 Ratings
    5.9

    IDrive

    59%
    9 Ratings

    Likelihood to Renew

    9.1

    Acronis Cyber Backup

    91%
    2 Ratings

    IDrive

    N/A
    0 Ratings

    Usability

    5.2

    Acronis Cyber Backup

    52%
    3 Ratings

    IDrive

    N/A
    0 Ratings

    Support Rating

    4.3

    Acronis Cyber Backup

    43%
    5 Ratings
    4.5

    IDrive

    45%
    8 Ratings

    Implementation Rating

    9.1

    Acronis Cyber Backup

    91%
    2 Ratings

    IDrive

    N/A
    0 Ratings

    Contract Terms and Pricing Model

    8.0

    Acronis Cyber Backup

    80%
    1 Rating

    IDrive

    N/A
    0 Ratings

    Product Scalability

    8.5

    Acronis Cyber Backup

    85%
    26 Ratings

    IDrive

    N/A
    0 Ratings

    Likelihood to Recommend

    Acronis

    If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
    Read full review

    IDrive

    The set-up of auto renewals can only work if it is easier to cancel before the renewal. The business set-up does not rely on a good product, but relies on the difficulty in cancelling.
    Read full review

    Pros

    Acronis

    • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
    • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
    • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
    Read full review

    IDrive

    • Firstly, Security is the big issue for cloud storage because it gives a specific option that is known as a private key which is used for encryption and it is not difficult for anyone with a zero-knowledge cloud backup service
    • Secondly, the facility of investing a tiny amount to get huge features than other cloud storage
    • Thirdly, I will consider its Photo Backup facility that is managed by a photo manager app for any mobile device because it lets me store unlimited pictures from my mobile device without having any resolution disturbance
    • Finally, I can say it is highly reliable for its for a personal as well as a business customer
    Read full review

    Cons

    Acronis

    • The web interface is slow and can kick you off from time to time
    • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
    • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
    Read full review

    IDrive

    • Need to be able to do a full backup of encrypted disks
    • Express disk needs better instructions before ordering annual free disk
    Read full review

    Pricing Details

    Acronis Cyber Backup

    Starting Price

    $59

    Editions & Modules

    Acronis Cyber Backup editions and modules pricing
    EditionModules
    Acronis Cyber Backup591
    Acronis Cyber Backup592

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    IDrive

    Starting Price

    $79.5 per year One user, unlimited computers 5TB storage

    Editions & Modules

    IDrive editions and modules pricing
    EditionModules
    Personal$79.501
    IDrive 360 EndPoint$99.502
    IDrive Team$99.503
    IDrive Business$99.504

    Footnotes

    1. per year 1 user
    2. per year 5 computers
    3. per year
    4. per year

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    IDrive regulars regular first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint

    Likelihood to Renew

    Acronis

    We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
    Read full review

    IDrive

    No answers on this topic

    Usability

    Acronis

    I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
    Read full review

    IDrive

    No answers on this topic

    Support Rating

    Acronis

    I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
    Read full review

    IDrive

    I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
    Read full review

    Implementation Rating

    Acronis

    I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
    Read full review

    IDrive

    No answers on this topic

    Alternatives Considered

    Acronis

    We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
    Read full review

    IDrive

    Backblaze is easier to set up, but it's not the better solution for me. I need to be able to backup to multiple locations. Backblaze didn't offer a way to do backups to an external HD. Backblaze didn't offer versioning when I picked iDrive. Backblaze wasn't able to throttle upload and download speeds which would slow things down when I have to deliver files to clients online.
    Read full review

    Contract Terms and Pricing Model

    Acronis

    I would love it if they offered better cloud space pricing or even "unlimited"
    Read full review

    IDrive

    No answers on this topic

    Scalability

    Acronis

    The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
    Read full review

    IDrive

    No answers on this topic

    Return on Investment

    Acronis

    • Every times you restore a file, you see the value and the ROI of backup.
    • Backup is a great protection against ransomware, you can always restore files that has been infected.
    • When you want to go back in previous version of files, it can be life saver.
    Read full review

    IDrive

    • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
    • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
    • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
    Read full review

    Screenshots

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