What users are saying about
14 Ratings
99 Ratings
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Score 8.5 out of 100
14 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

Acronis Cyber Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Anonymous | TrustRadius Reviewer

IDrive

This is an economical way to back up less than 1000 GB of data. It can also back-up mapped drives, so you can do the back-up from a personal computer in addition to the server. Restoring tends to be a bit cumbersome, so this should be used as an emergency function, not regularly. Once I tried to add files from the server to another computer but it didn't work because the other computer didn't have the IDrive installed.
Riva Schwartz | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Acronis Cyber Backup
IDrive
4.5
Versioning
Acronis Cyber Backup
IDrive
5.3
Video files
Acronis Cyber Backup
IDrive
4.3
Audio files
Acronis Cyber Backup
IDrive
4.3
Document collaboration
Acronis Cyber Backup
IDrive
2.9
Access control
Acronis Cyber Backup
IDrive
4.6
File search
Acronis Cyber Backup
IDrive
5.7
Device sync
Acronis Cyber Backup
IDrive
4.2

Cloud Storage Security & Administration

Acronis Cyber Backup
IDrive
4.8
User and role management
Acronis Cyber Backup
IDrive
2.9
File organization
Acronis Cyber Backup
IDrive
6.9
Device management
Acronis Cyber Backup
IDrive
4.6

Cloud Storage Platform

Acronis Cyber Backup
IDrive
6.7
Performance
Acronis Cyber Backup
IDrive
6.4
Reliability
Acronis Cyber Backup
IDrive
7.4
Storage Reports
Acronis Cyber Backup
IDrive
6.2

Pros

Acronis Cyber Backup

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Kevin Cooper | TrustRadius Reviewer

IDrive

  • Offers a cloud and a local backup option from the same app.
  • Fast upload speed.
  • It keeps old files forever, versioning, which helps protect against ransomware.
  • Can backup as a disc image.
  • Can search and restore for lost data. Makes finding lost files way easier than other solutions.
  • You can choose which folders to backup.
Mike Calabro | TrustRadius Reviewer

Cons

Acronis Cyber Backup

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Anonymous | TrustRadius Reviewer

IDrive

  • The used to send your backed up data overnight on a hard drive (if you needed it). Now, they only have an option to download. I love that you can download your data if you need it. That is great, but I would still love the option to ship an actual hard drive because in some cases there is too much data and downloading it all could take days.
  • The UI could use an update/refresh.
  • If you are not tech-savvy it's not super obvious how to set things up. It would be helpful for some it were simplified in some aspects.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Usability

Acronis Cyber Backup

Acronis Cyber Backup 8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Backup

Acronis Cyber Backup 7.1
Based on 2 answers
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick | TrustRadius Reviewer

IDrive

IDrive 6.4
Based on 4 answers
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
Riva Schwartz | TrustRadius Reviewer

Implementation Rating

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Alternatives Considered

Acronis Cyber Backup

We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Anonymous | TrustRadius Reviewer

IDrive

Backblaze is easier to set up, but it's not the better solution for me. I need to be able to backup to multiple locations. Backblaze didn't offer a way to do backups to an external HD. Backblaze didn't offer versioning when I picked iDrive. Backblaze wasn't able to throttle upload and download speeds which would slow things down when I have to deliver files to clients online.
Mike Calabro | TrustRadius Reviewer

Scalability

Acronis Cyber Backup

Acronis Cyber Backup 8.4
Based on 26 answers
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Anonymous | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Backup

  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
Anonymous | TrustRadius Reviewer

IDrive

  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
Anonymous | TrustRadius Reviewer

Pricing Details

Acronis Cyber Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IDrive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acronis Cyber Backup
9.0
IDrive
5.8

Likelihood to Renew

Acronis Cyber Backup
9.1
IDrive

Usability

Acronis Cyber Backup
8.2
IDrive

Support Rating

Acronis Cyber Backup
7.1
IDrive
6.4

Implementation Rating

Acronis Cyber Backup
9.1
IDrive

Scalability

Acronis Cyber Backup
8.4
IDrive

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