What users are saying about

Acronis Backup

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Top Rated
75 Ratings
5 Ratings

Acronis Backup

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Top Rated
75 Ratings
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Score 8.1 out of 101
5 Ratings
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Score 6.2 out of 101

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Likelihood to Recommend

Acronis Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
No photo available

IDrive

Until they get themselves together, I can't think of a scenario where their service is well suited. But, since that's too short of a response, I'll just have to say that their product isn't well designed. It starts a backup as soon as it is installed without any schedule set. I spent a day talking to my ISP and computer tech trying to figure out why my internet was messed up. Finally, I looked at their software and discovered it was backing up all by itself.
Kathleen Allardyce profile photo

Feature Rating Comparison

File Sharing & Management

Acronis Backup
IDrive
7.0
Versioning
Acronis Backup
IDrive
5.0
Video files
Acronis Backup
IDrive
7.0
Audio files
Acronis Backup
IDrive
8.0
Access control
Acronis Backup
IDrive
6.0
File search
Acronis Backup
IDrive
8.0
Device sync
Acronis Backup
IDrive
8.0

Cloud Storage Security & Administration

Acronis Backup
IDrive
7.3
User and role management
Acronis Backup
IDrive
5.0
File organization
Acronis Backup
IDrive
8.0
Device management
Acronis Backup
IDrive
9.0

Cloud Storage Platform

Acronis Backup
IDrive
8.3
Performance
Acronis Backup
IDrive
8.0
Reliability
Acronis Backup
IDrive
8.0
Storage Reports
Acronis Backup
IDrive
9.0

Pros

  • User-friendly interface makes it easy to manage.
  • Easy to restore files/systems.
  • Acronis supports mobile devices such as Android and Apple.
No photo available
  • The offline initial backup is great - if it would work.
Kathleen Allardyce profile photo

Cons

  • Not a lot of information about the reports unless you want them emailed.
  • Adding more to their knowledge base would be helpful.
  • The cost can be expensive if you have a lot of customers.
No photo available
  • The operation of their software.
  • Their tech support.
  • Their customer support.
Kathleen Allardyce profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The others fail, I will only use and recommend Acronis.
No photo available
IDrive is less expensive and offers a wider array of services.
David Doss profile photo

Scalability

Acronis Backup7.7
Based on 26 answers
Because the product does what it is supposed to do (backup). The product is quick and easy.
Andre' Forbes profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Peace of mind. It is good to know that at any time we can have information restored for our users within minutes. Previous software needed an extended amount of time and failed often.
  • Data backup and recovery have been a breeze. As previously stated, we have had no issues with the process of restoring data, unlike we had with previous software.
Ethan Nick profile photo
  • Using iDrive has taken too much of my time, having a negative impact on revenue.
Kathleen Allardyce profile photo

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

IDrive

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details