What users are saying about
20 Ratings
109 Ratings
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Score 8.2 out of 100
20 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Acronis Cyber Backup

If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
Anonymous | TrustRadius Reviewer

IDrive

Functions very well for my modest needs. For those with virtual, email, and server needs, it has functionality for those as well. Cloud backup is very fast even with my limited bandwidth. If you need image/full backup of a bitlocked drive, it does not have that--on purpose; I asked.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Acronis Cyber Backup
IDrive
6.5
Versioning
Acronis Cyber Backup
IDrive
7.5
Video files
Acronis Cyber Backup
IDrive
7.5
Audio files
Acronis Cyber Backup
IDrive
7.5
Document collaboration
Acronis Cyber Backup
IDrive
1.9
Access control
Acronis Cyber Backup
IDrive
7.3
File search
Acronis Cyber Backup
IDrive
7.3
Device sync
Acronis Cyber Backup
IDrive
6.8

Cloud Storage Security & Administration

Acronis Cyber Backup
IDrive
7.2
User and role management
Acronis Cyber Backup
IDrive
6.6
File organization
Acronis Cyber Backup
IDrive
7.9
Device management
Acronis Cyber Backup
IDrive
7.2

Cloud Storage Platform

Acronis Cyber Backup
IDrive
7.8
Performance
Acronis Cyber Backup
IDrive
7.6
Reliability
Acronis Cyber Backup
IDrive
8.0
Storage Reports
Acronis Cyber Backup
IDrive
7.7

Pros

Acronis Cyber Backup

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Kevin Cooper | TrustRadius Reviewer

IDrive

  • It works seamlessly - Set it up once and forget it.
  • There is a desktop app as well as a website to view your data.
Riva Schwartz | TrustRadius Reviewer

Cons

Acronis Cyber Backup

  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Anonymous | TrustRadius Reviewer

IDrive

  • The user interface is very hard to use.
  • Setting up for the first time is confusing.
  • Does not offer unlimited storage.
Mike Calabro | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Usability

Acronis Cyber Backup

Acronis Cyber Backup 10.0
Based on 2 answers
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Backup

Acronis Cyber Backup 7.7
Based on 3 answers
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick | TrustRadius Reviewer

IDrive

IDrive 5.0
Based on 8 answers
I give them a 10 because I've only ever had to contact them about upgrading or renewing my plan and that was super easy and they were very responsive. Honestly, the experience has been so good I've never had to contact their support team about any issues with their products. Which says a lot.
Anonymous | TrustRadius Reviewer

Implementation Rating

Acronis Cyber Backup

Acronis Cyber Backup 9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Alternatives Considered

Acronis Cyber Backup

We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Anonymous | TrustRadius Reviewer

IDrive

I moved to IDrive after Acronis cloud backup abysmally failed multiple times then stopped altogether. IDrive is very reliable, does versioning not overwriting, logs are excellent, and it's multitudes faster. I don't feel the need to check it every morning to ensure it backed up properly; notifications about failures (very rare) function well too. It has 10x the cloud storage space provided over Acronis.
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

Acronis Cyber Backup

Acronis Cyber Backup 8.0
Based on 1 answer
I would love it if they offered better cloud space pricing or even "unlimited"
Al Schleicher | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Scalability

Acronis Cyber Backup

Acronis Cyber Backup 8.5
Based on 26 answers
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
Anonymous | TrustRadius Reviewer

IDrive

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Backup

  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
Anonymous | TrustRadius Reviewer

IDrive

  • It helps me sleep at night because I don't have to worry that I will lose my lifes work.
  • It saves time. I don't have to manually store offsite hard drives as often.
Mike Calabro | TrustRadius Reviewer

Pricing Details

Acronis Cyber Backup

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acronis Cyber Backup Editions & Modules

On-premise Edition
Acronis Cyber Backup$59
  1. none
SaaS Edition
Acronis Cyber Backup$59
  1. none
Additional Pricing Details

IDrive

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

IDrive Editions & Modules

Edition
Personal$52.121
Business$74.651
  1. per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acronis Cyber Backup
9.2
IDrive
6.5

Likelihood to Renew

Acronis Cyber Backup
9.1
IDrive

Usability

Acronis Cyber Backup
10.0
IDrive

Support Rating

Acronis Cyber Backup
7.7
IDrive
5.0

Implementation Rating

Acronis Cyber Backup
9.1
IDrive

Contract Terms and Pricing Model

Acronis Cyber Backup
8.0
IDrive

Scalability

Acronis Cyber Backup
8.5
IDrive

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