Likelihood to Recommend Overall we are happy with what Acronis is offering us, both as a use and a Value Add Resellers. The fact that there is one portal to onboard customers and select services is exactly what we were looking for. Now we are working on the Multi Tenant version, so we can also White Label Acronis towards our customerbase. We have not yet found any scenario's where Acronis can not offer any benefits. We do hear that the pricing for the storage is often to high versus competition. This applies to the Acronis data center storage, yet also the structure of Workload/per TB combination towards other Cloud vendors. (mainly the 3 largest Hyper Scalers) Compared to other Cloud storage solutions, these cost should be lower, so it will be easier to explain to customers to come and join Acronis in the cloud, instead of doing local back-ups or use solutions like DropBox, BackBlaze, PureStorage, Wasabo Hot Cloud Storage, Cloudian and more.
Read full review If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
The Agentless Architecture means there are less support burdens. Encryption at Source gives the customer confidence their data is secure. WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite. One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind. Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data. Read full review Pros Prevents bad things from getting onto PCs and Macs Offsite and Offline backups make recovery a breeze (and a certainty!) Excellent sales and technical support Innovative company, constantly adding new features and capabilities Read full review Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data. Helps reduce cost of long term retention by leveraging the BLM functionality. It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups. Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores. Read full review Cons We would like a more robust remote control solution with more emphasis on unassisted system control and management When adding client systems, we have to be logged onto the console as the client, it would be nice to able to do that from the reseller account We wish the file sharing solution was less expensive or allowed for local storage and sharing Read full review We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this... We would like to see Geolocation and remote wipe for endpoint devices We would like to see the solution provide easy "roll back" after a disaster. Read full review Likelihood to Renew Asigra is a great entry way into the cloud. Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul. Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there. As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra. Read full review Usability The Cyber Protect portal is very intuitive and easy to use for anyone with some knowledge of IT systems.
Read full review It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's
Read full review Reliability and Availability Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability. Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
Read full review Support Rating They respond quickly on your request. They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only. They refund you the support request if they find it as a functionality issue. They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
Read full review Online Training Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation. They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
Read full review Implementation Rating Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
Read full review Alternatives Considered An organization might choose Acronis Cyber Protect Cloud over
Barracuda Cloud-to-Cloud Backup for several reasons: Comprehensive Protection: Acronis Cyber Protect Cloud offers a more comprehensive solution that covers data protection, cybersecurity, and disaster recovery. If an organization requires an all-in-one solution to manage both backup and security, Acronis is a better fit. Diverse IT Environment: If a business operates in a diverse IT environment that includes physical, virtual, and cloud components, Acronis Cyber Protect Cloud's broad platform support makes it more suitable. Enhanced Cybersecurity: Organizations that prioritize advanced cybersecurity features and AI-driven threat detection capabilities might find Acronis Cyber Protect Cloud a more robust solution in this regard.
Read full review I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
Read full review Return on Investment Positive, we can sell special services to our focus market SMB, the result is higher revenues. Positive, services simple to deploy and deliver, better ROI. Positive, the profits. Read full review Our entire Asigra environment can be easily monitored through one plane of glass thanks to their DS-Operator and Asigra Management Console. It's quite simple to use and navigate. Never has restoration fallen short. Data from several generations can be saved and retrieved. After a hardware failure, an edge server can be easily and quickly rebuilt. Read full review ScreenShots