47 Ratings
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Score 7.8 out of 100
37 Ratings
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Score 6.1 out of 100

Attribute Ratings

  • Acronis Cyber Protect Home Office is rated higher in 3 areas: Usability, Support Rating, Product Scalability
  • Asigra is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.6

Acronis Cyber Protect Home Office

66%
17 Ratings
9.0

Asigra

90%
24 Ratings

Likelihood to Renew

Acronis Cyber Protect Home Office

N/A
0 Ratings
8.6

Asigra

86%
13 Ratings

Usability

10.0

Acronis Cyber Protect Home Office

100%
1 Rating
8.0

Asigra

80%
6 Ratings

Availability

Acronis Cyber Protect Home Office

N/A
0 Ratings
8.8

Asigra

88%
10 Ratings

Performance

9.0

Acronis Cyber Protect Home Office

90%
1 Rating

Asigra

N/A
0 Ratings

Support Rating

8.5

Acronis Cyber Protect Home Office

85%
14 Ratings
7.5

Asigra

75%
12 Ratings

In-Person Training

Acronis Cyber Protect Home Office

N/A
0 Ratings
4.5

Asigra

45%
1 Rating

Online Training

Acronis Cyber Protect Home Office

N/A
0 Ratings
1.0

Asigra

10%
1 Rating

Implementation Rating

Acronis Cyber Protect Home Office

N/A
0 Ratings
1.2

Asigra

12%
6 Ratings

Configurability

Acronis Cyber Protect Home Office

N/A
0 Ratings
1.0

Asigra

10%
1 Rating

Ease of integration

Acronis Cyber Protect Home Office

N/A
0 Ratings
1.0

Asigra

10%
1 Rating

Product Scalability

8.0

Acronis Cyber Protect Home Office

80%
1 Rating
4.5

Asigra

45%
1 Rating

Vendor post-sale

Acronis Cyber Protect Home Office

N/A
0 Ratings
1.0

Asigra

10%
1 Rating

Vendor pre-sale

Acronis Cyber Protect Home Office

N/A
0 Ratings
1.0

Asigra

10%
1 Rating

Likelihood to Recommend

Acronis

The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
local backup image is perfectly awful and the months of tech support
ended with them telling me I had a "VSS issue" on a brand new workstation
and that I should just create a separate cloud image. After months of it
taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
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Asigra

If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):
  • The Agentless Architecture means there are less support burdens.
  • Encryption at Source gives the customer confidence their data is secure.
  • WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
  • One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
  • Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.
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Pros

Acronis

  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
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Asigra

  • Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
  • Helps reduce cost of long term retention by leveraging the BLM functionality.
  • It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
  • Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.
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Cons

Acronis

  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
Read full review

Asigra

  • We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
  • We would like to see Geolocation and remote wipe for endpoint devices
  • We would like to see the solution provide easy "roll back" after a disaster.
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Pricing Details

Acronis Cyber Protect Home Office

Starting Price

Editions & Modules

Acronis Cyber Protect Home Office editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Asigra

    Starting Price

    Editions & Modules

    Asigra editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Acronis

      No answers on this topic

      Asigra

      • Asigra is a great entry way into the cloud.
      • Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
      • Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
      • As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.
      Read full review

      Usability

      Acronis

      Like I mention it's very intuitive an user friendly
      Read full review

      Asigra

      It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's
      Read full review

      Reliability and Availability

      Acronis

      No answers on this topic

      Asigra

      Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
      Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.
      Read full review

      Performance

      Acronis

      Backups run fast and no significant performance issues other than the ones discussed previously.
      Read full review

      Asigra

      No answers on this topic

      Support Rating

      Acronis

      Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
      Read full review

      Asigra

      They respond quickly on your request. They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only. They refund you the support request if they find it as a functionality issue. They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.
      Read full review

      Online Training

      Acronis

      No answers on this topic

      Asigra

      Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation. They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.
      Read full review

      Implementation Rating

      Acronis

      No answers on this topic

      Asigra

      Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.
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      Alternatives Considered

      Acronis

      Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
      Read full review

      Asigra

      I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice
      Read full review

      Scalability

      Acronis

      The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
      Read full review

      Asigra

      No answers on this topic

      Return on Investment

      Acronis

      • Peace of mind - knowing that if anything happens to our data, we can recover it.
      • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
      • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
      Read full review

      Asigra

      • One of the positive impacts is that the solution allows us to free up IT resources to focus on other tasks.
      • Asigra has one of the best channel partner programs I have come across.
      • This product is one of the few backup solutions that I've worked with that doesn't require an agent installed on the target device, making it easier to deploy to new devices.
      Read full review

      Screenshots

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