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111 Ratings
42 Ratings
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Score 8.2 out of 100

Bitdefender GravityZone

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111 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Acronis Cyber Protect Home Office (formerly Acronis True Image)

The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
local backup image is perfectly awful and the months of tech support
ended with them telling me I had a "VSS issue" on a brand new workstation
and that I should just create a separate cloud image. After months of it
taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Acronis Cyber Protect Home Office (formerly Acronis True Image)
Bitdefender GravityZone
8.7
Anti-Exploit Technology
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Bitdefender GravityZone
9.0
Endpoint Detection and Response (EDR)
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Bitdefender GravityZone
9.1
Centralized Management
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Bitdefender GravityZone
9.0
Hybrid Deployment Support
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Bitdefender GravityZone
7.7
Infection Remediation
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Bitdefender GravityZone
8.8
Vulnerability Management
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Bitdefender GravityZone
8.1
Malware Detection
Acronis Cyber Protect Home Office (formerly Acronis True Image)
Bitdefender GravityZone
9.3

Pros

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
Shion Song | TrustRadius Reviewer

Bitdefender GravityZone

  • Once installed, Bitdefender runs silently in the background with little to no need for user interaction.
  • The cloud-based console provides for easy computer management and deployment
  • Bitdefender is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
  • Computers can be grouped into different categories, with different policies automatically deployed to each category.
  • Bitdefender is relatively resource light, and runs well even on lower end computers.
Aaron Pinsker | TrustRadius Reviewer

Cons

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
Michael Sweeden | TrustRadius Reviewer

Bitdefender GravityZone

  • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
  • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
  • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
Gail Dutchess | TrustRadius Reviewer

Likelihood to Renew

Acronis Cyber Protect Home Office (formerly Acronis True Image)

No score
No answers yet
No answers on this topic

Bitdefender GravityZone

Bitdefender GravityZone 9.0
Based on 1 answer
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
Dan Reynolds | TrustRadius Reviewer

Usability

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 10.0
Based on 1 answer
Like I mention it's very intuitive an user friendly
Anonymous | TrustRadius Reviewer

Bitdefender GravityZone

Bitdefender GravityZone 7.3
Based on 2 answers
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
Beat Kramer | TrustRadius Reviewer

Performance

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 9.0
Based on 1 answer
Backups run fast and no significant performance issues other than the ones discussed previously.
Shion Song | TrustRadius Reviewer

Bitdefender GravityZone

No score
No answers yet
No answers on this topic

Support Rating

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 9.0
Based on 14 answers
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Andrew Egbert | TrustRadius Reviewer

Bitdefender GravityZone

Bitdefender GravityZone 7.4
Based on 53 answers
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
JASON WORKMAN | TrustRadius Reviewer

Alternatives Considered

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
dhruv gupta | TrustRadius Reviewer

Bitdefender GravityZone

We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
Michael Kerzner | TrustRadius Reviewer

Scalability

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image) 8.0
Based on 1 answer
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Shion Song | TrustRadius Reviewer

Bitdefender GravityZone

No score
No answers yet
No answers on this topic

Return on Investment

Acronis Cyber Protect Home Office (formerly Acronis True Image)

  • Peace of mind - knowing that if anything happens to our data, we can recover it.
  • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
  • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
John Bode | TrustRadius Reviewer

Bitdefender GravityZone

  • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
  • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
  • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
Kenneth Hess | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis Cyber Protect Home Office (formerly Acronis True Image)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitdefender GravityZone

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acronis Cyber Protect Home Office (formerly Acronis True Image)
8.1
Bitdefender GravityZone
8.9

Likelihood to Renew

Acronis Cyber Protect Home Office (formerly Acronis True Image)
Bitdefender GravityZone
9.0

Usability

Acronis Cyber Protect Home Office (formerly Acronis True Image)
10.0
Bitdefender GravityZone
7.3

Performance

Acronis Cyber Protect Home Office (formerly Acronis True Image)
9.0
Bitdefender GravityZone

Support Rating

Acronis Cyber Protect Home Office (formerly Acronis True Image)
9.0
Bitdefender GravityZone
7.4

Scalability

Acronis Cyber Protect Home Office (formerly Acronis True Image)
8.0
Bitdefender GravityZone

Add comparison