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Action1 vs. BeyondTrust Endpoint Privilege Management vs. Citrix Endpoint Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Action1

    Score9.6 out of 10
    N/AAction1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A

    BeyondTrust Endpoint Privilege Management

    Score10 out of 10
    N/ABeyondTrust Endpoint Privilege Management, powered by PowerBroker and Avecto reduces the risk of privilege abuse by eliminating unnecessary privileges, and can elevate rights to Windows, Mac, Unix, Linux and network devices without hindering productivity.N/A

    Citrix Endpoint Management

    Score8.6 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A
    Pricing
    Action1BeyondTrust Endpoint Privilege ManagementCitrix Endpoint Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Action1BeyondTrust Endpoint Privilege ManagementCitrix Endpoint Management
    Free Trial
    NoYesNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Action1BeyondTrust Endpoint Privilege ManagementCitrix Endpoint Management
    Considered Multiple Products
    Action1
    No answer on this topic
    BeyondTrust
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    20 Answers
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    20 Answers
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    19 Answers
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    20 Answers
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    Action1BeyondTrust Endpoint Privilege ManagementCitrix Endpoint Management
    Small Businesses
    Avast CloudCare
    Score10 out of 10
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    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    LogMeIn Resolve
    Score9.1 out of 10
    Delinea Secret Server
    Score7.2 out of 10
    Action1
    Score9.6 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    CyberArk Privileged Access Management
    Score8.5 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Action1BeyondTrust Endpoint Privilege ManagementCitrix Endpoint Management
    Likelihood to Recommend
    9.7
    (20 ratings)
    10.0
    (7 ratings)
    6.3
    (9 ratings)
    Likelihood to Renew
    9.4
    (2 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (13 ratings)
    9.7
    (2 ratings)
    8.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    10.0
    (2 ratings)
    9.8
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Action1BeyondTrust Endpoint Privilege ManagementCitrix Endpoint Management
    Likelihood to Recommend
    Action1
    If your organization is like mine (nonprofit and tight budget) this product is for you. The first 200 endpoints are free and being we are a small organization, this product is perfect for us. I was able to use Action1 to upgrade all my endpoints from Windows 10 to 11 pretty much effortlessly. If you are not a nonprofit and have more endpoints over 200, this is still a great product to use as I don't find it very expensive to incorporate into your infrastructure.
    Incentivized
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    BeyondTrust
    It is an absolute must in all organizations where security is taken seriously. For organizations where there is a tendency among the users' end to abuse access privileges, this tool comes in handy. It has features that would enable the administrator to look through video logs to see what was done by a specific user. Also has the capability to terminate or lock users/ user sessions.
    Incentivized
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    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    Pros
    Action1
    • Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
    • Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
    • Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.
    Incentivized
    Read full review
    BeyondTrust
    • Reporting capabilities for user activities, including complete session recordings
    • Integration with SAML for SSO and secure LDAP authentication
    • Jump point servers for central isolated access from outside the network
    Read full review
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    Cons
    Action1
    • Remote Access could use added functionality
    • The deployment screens for update deferrals can be hard to understand at first and easy to skip since it carries some default info when you create a new automation rather than a more conspicuous prompt to update.
    Incentivized
    Read full review
    BeyondTrust
    • Better communication to customers on new release compatibility
    • Crowd-sourced rule logic for specific applications would be nice (I hear underway)
    • Technical support processes could be a bit improved
    Incentivized
    Read full review
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    Likelihood to Renew
    Action1
    Price, functionality, and continuous improvement of the product.
    Incentivized
    Read full review
    BeyondTrust
    No answers on this topic
    Cloud Software Group
    No answers on this topic
    Usability
    Action1
    Action1 has taken many of the tasks that are time consuming and made them simple automated tasks that can be run on a schedule. I can schedule tasks to run off-hours and know that they will be done and I no longer have worry about it. As someone who does IT support for a living, it just makes my job so much simpler with less stress.
    Read full review
    BeyondTrust
    BeyondTrust Endpoint Privilege Management is really usable thanks to the Cloud platform that provide central management, analytics, updates and policy definitions. For policies, quickstart covers around 80% of the overall configuration and we just have to define home made applications and dedicated use cases. From the user perspective, messages can be customized so it's easy to understand for user and they have an endpoint application to follow workflows approval.
    Incentivized
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    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    Reliability and Availability
    Action1
    No answers on this topic
    BeyondTrust
    We've had no availability issues.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Performance
    Action1
    No answers on this topic
    BeyondTrust
    We've had no performance issues.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Support Rating
    Action1
    I never contacted support services
    Incentivized
    Read full review
    BeyondTrust
    The product performed to the level of our requirements.
    Read full review
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    In-Person Training
    Action1
    No answers on this topic
    BeyondTrust
    The in person training was great. Very informative and the trainer was great. I would highly recommend this option if you're hesitant. Any questions can then be directed to support. Support is great as well, and will definitely help answer any questions. I would definitely
    recommend adding some type of training as it was very helpful for our
    staff.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Online Training
    Action1
    No answers on this topic
    BeyondTrust
    It was informative and very helpful. They provide a lot of courses that give you exactly what is needed to manage the product. Any questions can then be directed to support. I would definitely recommend adding some type of training as it was very helpful for our staff. The online training sufficed for us.
    Incentivized
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    Cloud Software Group
    No answers on this topic
    Implementation Rating
    Action1
    very easy to start using it.
    Incentivized
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    BeyondTrust
    BeyondTrust was super helpful with implementation and it only took a few weeks to get it up and running.
    Incentivized
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    Cloud Software Group
    No answers on this topic
    Alternatives Considered
    Action1
    After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
    Read full review
    BeyondTrust
    BeyondTrust Endpoint Privilege Management has more features than CyberArk and more detailed options for configurations. BeyondTrust Endpoint Privilege Management is more focused on setting up access-related endpoints, which requires some fine tuning and understanding for use cases where a single endpoint has to be shared with multiple vendors. CyberArk's setup is more geared to users' accounts and then endpoint management under the user accounts.
    Read full review
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
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    Scalability
    Action1
    No answers on this topic
    BeyondTrust
    It's very easy to deploy with minimal interruption.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Professional Services
    Action1
    No answers on this topic
    BeyondTrust
    The integration team was great.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Return on Investment
    Action1
    • Saved hours per week on patching and able to ensure a 100% patching success rate.
    • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
    • Improved support to our remote locations and users.
    • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
    Incentivized
    Read full review
    BeyondTrust
    • We are able to securely monitor activity from vendors accessing our network.
    • This meets our cybersecurity objectives of securing our OT networks.
    • The benefits far outweigh the initial cost of the software.
    Read full review
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    ScreenShots

    Action1 Screenshots

    Screenshot of the Action1 dashboardScreenshot of Action1 patch managementScreenshot of Action1 software deploymentScreenshot of Action1 endpoint managementScreenshot of an Action1 vulnerabilities viewScreenshot of Action1 vulnerabilities remediation