Action1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…
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Syncro
Score 7.3 out of 10
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Syncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.
$159
per month per user
Pricing
Action1
Syncro
Editions & Modules
No answers on this topic
Core
$159
per month per user
Team
$209
per month per user
Offerings
Pricing Offerings
Action1
Syncro
Free Trial
No
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
—
Discount available for annual payment.
More Pricing Information
Community Pulse
Action1
Syncro
Features
Action1
Syncro
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Action1
-
Ratings
Syncro
6.6
3 Ratings
5% below category average
Virtualization monitoring
00 Ratings
7.43 Ratings
IT Asset Discovery
00 Ratings
5.92 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Action1
-
Ratings
Syncro
7.5
4 Ratings
3% above category average
Remote monitoring
00 Ratings
8.44 Ratings
Network device monitoring
00 Ratings
6.63 Ratings
Activity Monitoring
00 Ratings
7.53 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Action1
-
Ratings
Syncro
7.5
3 Ratings
7% above category average
Patch Management
00 Ratings
7.83 Ratings
Policy-based automation
00 Ratings
7.13 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
If your organization is like mine (nonprofit and tight budget) this product is for you. The first 200 endpoints are free and being we are a small organization, this product is perfect for us. I was able to use Action1 to upgrade all my endpoints from Windows 10 to 11 pretty much effortlessly. If you are not a nonprofit and have more endpoints over 200, this is still a great product to use as I don't find it very expensive to incorporate into your infrastructure.
SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use
Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.
The deployment screens for update deferrals can be hard to understand at first and easy to skip since it carries some default info when you create a new automation rather than a more conspicuous prompt to update.
Action1 has taken many of the tasks that are time consuming and made them simple automated tasks that can be run on a schedule. I can schedule tasks to run off-hours and know that they will be done and I no longer have worry about it. As someone who does IT support for a living, it just makes my job so much simpler with less stress.
After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
Saved hours per week on patching and able to ensure a 100% patching success rate.
Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
Improved support to our remote locations and users.
Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.
