What users are saying about
10 Ratings
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Top Rated
789 Ratings
10 Ratings
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Score 9 out of 100

DocuSign

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Top Rated
789 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • ActiveDocs is rated higher in 1 area: Likelihood to Recommend
  • DocuSign is rated higher in 3 areas: Usability, Performance, Support Rating

Likelihood to Recommend

9.0

ActiveDocs

90%
4 Ratings
7.1

DocuSign

71%
150 Ratings

Likelihood to Renew

ActiveDocs

N/A
0 Ratings
7.0

DocuSign

70%
12 Ratings

Usability

9.0

ActiveDocs

90%
1 Rating
10.0

DocuSign

100%
10 Ratings

Availability

ActiveDocs

N/A
0 Ratings
10.0

DocuSign

100%
5 Ratings

Performance

8.0

ActiveDocs

80%
2 Ratings
10.0

DocuSign

100%
3 Ratings

Support Rating

8.0

ActiveDocs

80%
2 Ratings
9.7

DocuSign

97%
93 Ratings

Online Training

ActiveDocs

N/A
0 Ratings
10.0

DocuSign

100%
1 Rating

Implementation Rating

ActiveDocs

N/A
0 Ratings
10.0

DocuSign

100%
13 Ratings

Ease of integration

10.0

ActiveDocs

100%
1 Rating

DocuSign

N/A
0 Ratings

Product Scalability

ActiveDocs

N/A
0 Ratings
10.0

DocuSign

100%
1 Rating

Likelihood to Recommend

ActiveDocs

There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
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DocuSign

I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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Pros

ActiveDocs

  • The User Interface was pleasant to use.
  • it is a very intuitive software
  • the available templates help and facilitate the day-to-day work
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DocuSign

  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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Cons

ActiveDocs

  • Template could be better by adding features that make it easier for users.
  • Some features are missing like image editing, and SEO management.
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DocuSign

  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
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Pricing Details

ActiveDocs

Starting Price

Editions & Modules

ActiveDocs editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    DocuSign

    Starting Price

    $0

    Editions & Modules

    DocuSign editions and modules pricing
    EditionModules
    Personal151
    Standard402
    Business Pro603
    Advanced SolutionsCustom Pricing4
    Real Starter155
    DocuSign for Realtors356

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    ActiveDocs

    No answers on this topic

    DocuSign

    I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
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    Usability

    ActiveDocs

    Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
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    DocuSign

    The products is well built and it is easy to understand the high level features. However, when I created my 1st form with the product, the learning curve was pretty steep. It required quite a bit of trial and error. For instance, our form required a credit card number. We didn't want this data to be visible, but the workflow included an email confirmation with a PDF attached. It took me a while to figure out how to make sure that the credit card number was not sent in this confirmation email. It actually required me to call their customer service line.
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    Reliability and Availability

    ActiveDocs

    No answers on this topic

    DocuSign

    It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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    Performance

    ActiveDocs

    The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
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    DocuSign

    Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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    Support Rating

    ActiveDocs

    ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
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    DocuSign

    I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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    Online Training

    ActiveDocs

    No answers on this topic

    DocuSign

    Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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    Implementation Rating

    ActiveDocs

    No answers on this topic

    DocuSign

    Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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    Alternatives Considered

    ActiveDocs

    In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
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    DocuSign

    I would say that DocuSign's biggest competitor and a most similar product is Adobe Sign. They both offer almost identical features with Adobe offering a slightly better interface. Adobe Sign is also less costly than DocuSign while offering templates that can be useful for various activities. If you are looking for more branding options then Adobe offers a slight advantage but for corporate control, I would say DocuSign offers more security.
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    Scalability

    ActiveDocs

    No answers on this topic

    DocuSign

    In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
    Read full review

    Return on Investment

    ActiveDocs

    • ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
    • Easy and quick editing.
    • Really flexible and simple to set up
    • Helped us achieve a much higher level of efficiency in our daily operations.
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    DocuSign

    • DocuSign has made fax machines obsolete for receiving, signing, and returning documents to multiple parties.
    • DocuSign is a secure method of signing documents and that is a positive. Fax machines are generally not very secure.
    • DocuSign stores your documents in an encrypted form which protects your privacy and the privacy of all parties named in a document.
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    Screenshots

    Add comparison