ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.
$0
per year (maximum of 3 users)
Logi-Serve
Score 9.0 out of 10
N/A
Logi-Serve headquartered in Michigan offers their eponymous workforce analytics platform.
ActivTrak does exactly what it's designed to do. There are use cases that my team did not use, but the basic functions work well and suited our needs. It might be less appropriate for much larger teams, we are just 16.
When vetted against the industry, we felt that the user interface and efficiency of the platform supported our objective of providing a pleasant applicant experience.
Providing the data to managers to see if there is anything to double click into. If an employee is underperforming and ActivTrak gives us data that shows bandwidth issues, we can address that with the employee quickly
A more detailed explanation is required when updating specific titles within the system. For instance, total time has recently become "screen time". An email notification of this change and its implications would have gone a long way.
Easier to read the Activity Log in reporting. Sometimes, when downloading large amounts of reports, it can be cumbersome and challenging to navigate through them.
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
I am unsure, to be honest. I have not had much exposure to different productivity software. I lucked out by using Active Trak first. I do not feel the need to investigate or review other productivity software. I would recommend ActiveTrak to other companies, users, or those searching for productivity software.
We were impressed with the intuitive UI and gamified approach of the platform, along with the in-depth IO Phycological assurance that the candidate evaluation aspect would operate as intended. Other tools were traditionally designed around multiple answer Q&A, with a high abandon rate. The time to complete the Logi-Serve assessment was 25% that of the other tools. As a result, the test completion rate consistently hovered above 93%, a significant improvement over previously used tools.
Real-time productivity metrics and detailed workforce analytics have allowed us to better understand our workforce and make adjustments for better productivity.
Because we were able to curb bad habits, team behavior is at an optimal level.
Since our productivity level has gone up, the return on our investment in staffing has risen.
