What users are saying about
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Top Rated
147 Ratings
1 Rating

ActivTrak

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Top Rated
147 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Logi-Serve ranks higher in 1 feature set: Workforce Analytics

Workforce Analytics

7.8

ActivTrak

78%
8.0

Logi-Serve

80%
Logi-Serve ranks higher in 5/8 features

Automated data collection

8.5
85%
103 Ratings
8.0
80%
1 Rating

Data analysis

7.9
79%
103 Ratings
7.0
70%
1 Rating

Benchmarking

7.5
75%
73 Ratings
8.0
80%
1 Rating

Pre-built content

7.7
77%
93 Ratings
8.0
80%
1 Rating

Data management

7.6
76%
95 Ratings
8.0
80%
1 Rating

Self-service insights

7.8
78%
90 Ratings
N/A
0 Ratings

Data integration

N/A
0 Ratings
8.0
80%
1 Rating

Predictive analytics

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Logi-Serve is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

ActivTrak

83%
109 Ratings
9.0

Logi-Serve

90%
1 Rating

Likelihood to Renew

8.6

ActivTrak

86%
4 Ratings

Logi-Serve

N/A
0 Ratings

Usability

8.8

ActivTrak

88%
30 Ratings

Logi-Serve

N/A
0 Ratings

Availability

9.9

ActivTrak

99%
2 Ratings

Logi-Serve

N/A
0 Ratings

Performance

9.9

ActivTrak

99%
2 Ratings

Logi-Serve

N/A
0 Ratings

Support Rating

9.8

ActivTrak

98%
28 Ratings

Logi-Serve

N/A
0 Ratings

Implementation Rating

5.1

ActivTrak

51%
2 Ratings

Logi-Serve

N/A
0 Ratings

Configurability

8.0

ActivTrak

80%
2 Ratings

Logi-Serve

N/A
0 Ratings

Product Scalability

7.0

ActivTrak

70%
1 Rating

Logi-Serve

N/A
0 Ratings

Vendor post-sale

9.9

ActivTrak

99%
2 Ratings

Logi-Serve

N/A
0 Ratings

Vendor pre-sale

9.9

ActivTrak

99%
2 Ratings

Logi-Serve

N/A
0 Ratings

Likelihood to Recommend

ActivTrak

ActivTrak is well suited to for the reasons that we wanted a monitoring software solution implemented. It allows us to manage the performance of our overseas offices and those who are working from home, where they do not have the direct management from their Line Manager. The biggest issue for us is, as we have numerous offices in different countries, having to constantly change the time zone to each one before running the reports is time consuming and an annoyance if you forget to change it, as you then have to rerun the report.
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Logi-Serve

When vetted against the industry, we felt that the user interface and efficiency of the platform supported our objective of providing a pleasant applicant experience.
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Pros

ActivTrak

  • Detailed listings of actions at times. done by the second in many cases, very useful.
  • the productive/unproductive listings allow managers at a glance to see their employees use of time
  • Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.
  • The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.
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Logi-Serve

  • IO Psychology assessment and profile development.
  • Integration into our ATS platform.
  • Quick an efficient assessment activity with minimal abandonment.
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Cons

ActivTrak

  • Rollout through Group Policy could be a little smoother.
  • Alarms for when an employee has been inactive for a specified amount of time.
  • Alert for computers that no longer are active.
  • More streamlined integration with identifying computers and users.
  • More specific breakdowns of classifications, ie - the ability to say Facebook for business is Productive, but scrolling feeds and watching videos is unproductive.
  • Classifications to more easily auto-classify e-commerce hubs and portals.
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Logi-Serve

  • Customer relationship management.
  • Providing proactive business insights.
  • Mobile enabled platform.
Read full review

Pricing Details

ActivTrak

Starting Price

$0 user/month

Editions & Modules

ActivTrak editions and modules pricing
EditionModules
Free$0.001
Advanced$10.002
Premium$17.003

Footnotes

  1. user/month
  2. user/month billed annually
  3. user/month billed annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Get pricing

Logi-Serve

Starting Price

Editions & Modules

Logi-Serve editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    ActivTrak

    We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
    Read full review

    Logi-Serve

    No answers on this topic

    Usability

    ActivTrak

    ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
    Read full review

    Logi-Serve

    No answers on this topic

    Reliability and Availability

    ActivTrak

    It's never been down.
    Read full review

    Logi-Serve

    No answers on this topic

    Performance

    ActivTrak

    Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.
    Read full review

    Logi-Serve

    No answers on this topic

    Support Rating

    ActivTrak

    Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
    Read full review

    Logi-Serve

    No answers on this topic

    Implementation Rating

    ActivTrak

    There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.
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    Logi-Serve

    No answers on this topic

    Alternatives Considered

    ActivTrak

    We were using Currentware and Webspy from Vantage. Neither product could track daily usage in a detailed way ActivTrak can. Also, web spy could only track in-house users whereas ActivTrak can track work from home users. Using Active Trak we were about to combine the features of both software packages into one.
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    Logi-Serve

    We were impressed with the intuitive UI and gamified approach of the platform, along with the in-depth IO Phycological assurance that the candidate evaluation aspect would operate as intended. Other tools were traditionally designed around multiple answer Q&A, with a high abandon rate. The time to complete the Logi-Serve assessment was 25% that of the other tools. As a result, the test completion rate consistently hovered above 93%, a significant improvement over previously used tools.
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    Scalability

    ActivTrak

    The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.
    Read full review

    Logi-Serve

    No answers on this topic

    Return on Investment

    ActivTrak

    • Defensive capabilities immediately avoided data exfiltration from an outgoing employee.
    • Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.
    • Costing for targeted use is relatively low and therefore a "no brainer."
    Read full review

    Logi-Serve

    • Accurate filtering of candidates against a predefined profile.
    • Cost avoidance interviewing unqualified candidates.
    • Minimal candidate abandon rate, which allows us to maximize the use of our marketing budget.
    Read full review

    Screenshots

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