ActivTrak vs. Logi-Serve

For our use case, the data collection, reporting, and ease of use made it easy to choose ActivTrak. It works great for ensuring that users are actually using their computers, working, and being productive. It is a great tool for a hybrid or full remote work environment.

Incentivized

When vetted against the industry, we felt that the user interface and efficiency of the platform supported our objective of providing a pleasant applicant experience.

Incentivized

• ActivTrak gives me a breakdown of hours during which my employees were actively working, when they were active online but unproductive, when they were inactive, and when they were not online.
• ActivTrak gives me a detailed breakdown of the software, platforms, and programs my employees worked on/in during each block of the day.
• ActivTrak provides a detailed breakdown of how I spend my time each day to help me improve my productivity.

Incentivized

• IO Psychology assessment and profile development.
• Integration into our ATS platform.
• Quick an efficient assessment activity with minimal abandonment.

Incentivized

• We had to really dig to figure out how to find the alarms for the potential mouse jiggler. Had I not really researched, I wouldn't have known that one of my employees was using it. The alerts should be more visable
• The software is expensive, and I didn't like that I had to pay even more money to get screenshots of my employee who was using a mouse jiggler. While I really appreciate that I had the option, and it gave me the proof I needed, I think it should be included in the upfront cost.

Incentivized

• Customer relationship management.
• Providing proactive business insights.
• Mobile enabled platform.

Incentivized

We have been using it for several years and find the benefits are quite excellent for the cost so we will renew again next year.

Incentivized

ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation

Incentivized

It's never been down.

Incentivized

Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.

Incentivized

Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.

Incentivized

There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.

Incentivized

I am unsure, to be honest. I have not had much exposure to different productivity software. I lucked out by using Active Trak first. I do not feel the need to investigate or review other productivity software. I would recommend ActiveTrak to other companies, users, or those searching for productivity software.

Incentivized

We were impressed with the intuitive UI and gamified approach of the platform, along with the in-depth IO Phycological assurance that the candidate evaluation aspect would operate as intended. Other tools were traditionally designed around multiple answer Q&A, with a high abandon rate. The time to complete the Logi-Serve assessment was 25% that of the other tools. As a result, the test completion rate consistently hovered above 93%, a significant improvement over previously used tools.

Incentivized

The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.

Incentivized

• Real-time productivity metrics and detailed workforce analytics have allowed us to better understand our workforce and make adjustments for better productivity.
• Because we were able to curb bad habits, team behavior is at an optimal level.
• Since our productivity level has gone up, the return on our investment in staffing has risen.

Incentivized

• Accurate filtering of candidates against a predefined profile.
• Cost avoidance interviewing unqualified candidates.
• Minimal candidate abandon rate, which allows us to maximize the use of our marketing budget.

Incentivized